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Who do you have on your team?

Let’s face it, running a business can be lonely sometimes. If you work alone you can start to feel isolated. Even if you have people working for you, it’s tough when the decision making is all on your shoulders. It’s at times like this that it’s important to take a breath, look around and remind yourself of all the people who are there to support you.  Who do you have on your team?

My networking group is holding an awards night soon and I’ve been thinking about the different people I could nominate. It’s helped me to realise not just how much support I get from my business network but also the people who help me out every day.  Here are just a few…

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How to choose the right social media platforms for your business

choose social media platformsWhen it comes to choosing some social media platforms for your business, the possibilities are endless.  Where do you start? Should you just post everywhere and hope for the best? Would you get any actual work done if you did?

There isn’t a one size fits all answer, but there are ways to make life easier. Here’s how I approached choosing social media platforms for myself.

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Don’t want to tell your business story? Why you should get over yourself

business storyDo you tell people your business story? If not, why not? You might think its unremarkable and well, maybe a bit boring, but it’s not. Self-employment might be getting more popular, but if you’ve started your own business you’ve still taken a leap into the unknown. Even if you’ve still got a day job, adding in extra work takes effort.

You might find that sharing the reasons behind the change could be just what your business needs.

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Could running workshops boost your business?

Workshops boost businessOver the last year or so it feels as if everyone has got a course to sell. I’m clearly part of their key demographic as I can’t open Facebook without being told how one course or another is going to transform my business. I don’t necessarily have a problem with this. I need to learn things and if someone with the right expertise can teach me, I’m happy. What I do object to is being told that if I want to create a digital product and free up my time, I must create a course. Frankly, that doesn’t make sense to me. I’d rather just say that I’m running workshops.

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Why I love going to face to face events

face to face eventsOnline networking is a wonderful thing. I’ve met some wonderful people through Facebook groups that I would never have bumped into in real life. When you run a business the loneliness is often the toughest thing. That can be true whether you work alone, like me, or even if you’re the boss. Social media can give you a place to chat with like-minded people so you feel a little bit less alone. That said, it’s no substitute for meeting people face to face. I’ll never give up going to live events.  Here’s why…

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Could blogging be bad for business?

Blogging bad for businessOK, I hate to say it, but here goes. Blogging isn’t for everyone. There are all sorts of reasons why starting a blog might not be the best thing for your business. Perhaps you just don’t have the time or the skill. Maybe you don’t know what to write. It’s entirely possible that the people who are most likely to do business with you just don’t read blogs.

Of course, you can overcome the challenges of time and skill by paying someone like me to write your blog for you. Then again, that depends on you having the right resources. However, there are still times when blogging could just be bad for business if you don’t get it right. Here are just a few.

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Customer service: are you telling a good story?

Customer serviceWe’ve all seen those memes. The ones about people clamouring to buy Kim Kardashian’s new perfume or queueing for days for the new iPhone, but they won’t support a friend’s business. The truth is, as small business owners we’ve got a bit of a mountain to climb. Our friends and family might not need our services. Even worse, they might view it as a hobby that you’ll get tired of. By far the most difficult hurdle lies in persuading our future customers that we offer a better experience than those customer service nightmares they’ve heard about online.

People feel safer shopping with big brands because big somehow means trustworthy. The good news is, your marketing can help to allay their fears. Here’s how to start.

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Word of mouth marketing: how to get customers telling your story

Word of mouth

Let’s face it, marketing your business can get expensive. There’s always something that you can spend money on, whether it’s fliers to hand out or Facebook adverts. By contrast, getting your name out there by word of mouth is completely free.

But how do you do it? After all, you can’t force people to recommend you. The good news is, there are steps you can take to make it more likely. Here are just a few…

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