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You need time off from your business at Christmas

Time off from your business at Christmas
Do you just need a lie in?

I know, when you run a business you’re never truly ‘off’.
Business related thoughts and ideas appear at the most random moments and if
you don’t write them down they’ll be gone forever. (Or is that just me?!) The
point is, that’s the reason you need time off. Random brilliant ideas rarely
appear when you’re sitting at your desk. They pop up on the school run or just
as you’re trying to go to sleep. There are, of course, plenty of reasons why
you need time off, especially at Christmas. Here are just a couple (plus some
ideas for helping you achieve it).

The life changing magic of taking time off

As reluctant as I am to use phrases like ‘out of the box
thinking’, that one is a useful shortcut. I embrace routine as a useful energy
saving tool. Routine means that you don’t waste brain space making decisions
about the fifty billion things that need to happen before you start work. The
only problem is that you can get stuck in the pattern and it takes a bit of effort
to pull out of it and look at your business with fresh eyes.

When you stop consciously thinking about work it somehow
gives new ideas room to drift in. You don’t even have to take a full scale
holiday for it to work.

Didn’t you used to have a life?

There’s no substitute for working hard if you want to
succeed in business, but that doesn’t mean working yourself into the ground and
never seeing your family. That applies all year round, not just at Christmas.

The benefit of taking a break at Christmas is that it allows
you to step off the world if you want to. Those days when no-one is working and
school’s closed mean you can do whatever feels good. Have a lie in (I know, I
have kids too), go on a day out or watch movies knowing that you don’t have to
be anywhere in particular. It’ll remind you why you started the business and
could even let your mind wander into some brilliant new ideas.

Taking time off – the practical bits

“But Kirsty”, I hear you cry “I can’t take a week off, what
about my customers?” If your customers know you’re a one person business and
begrudge you a holiday, you need better customers. If they’re contacting you on
Christmas Day expecting a response they need help. (Unless you offer a
Christmas Day emergency service, that is.)

There are a few business who genuinely need to be open over
Christmas. If yours isn’t one of them then you need to set some boundaries. Let
people know in advance when you’re closing for Christmas and when you’ll be
back. Put your out of office on – you can even make it funny if you want. Then
go.

Actually taking a break

Now, the hard bit. Switching off. There’s a lot of
discussion about self-care and wellness and it’s easy to offer a supposedly
simple solution. Personally, I love a hot bath but I know that many others
don’t. Sometimes the only thing that hits the spot for me is a long walk, it
depends on my mood. A lot of us feel that we must be productive. Even when we
take time off we have this urge to do something worthwhile.

I can’t tell you how to stop wanting to do something useful.
When I get a spare hour I’ve started asking myself what I actually feel like
doing. Sometimes the answer is ‘no idea’. Other times it might be something
that doesn’t seem like traditional self-care, but whenever I go with it I end
up feeling more relaxed. Let me know if you try it too.

Further reading

I’ve taken to listening to audiobooks in the last few months
– there’s something rather comforting about being read to. My latest is ‘C’est
La Vie’ by Fabrice Midal, which talks about his approach to meditation. Here’s
the link
if you’d like to have a listen.

If you’d like to start the New Year by making your marketing
less stressful, sign up to my mailing list for lots of useful hints and tips to
make your life easier. You’ll receive a copy of my free guide ‘Stop hiding your
business!’ as a thank you.

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Is your marketing plan ready to go for the New Year?

Marketing plan

When you’re a small business owner the fact that you make your own marketing plan can be both a blessing and a curse. It’s always a good idea to give a new marketing plan a few months to bed in before you look back and assess whether it’s working. When you’re the one looking at the figures (you are looking at them, aren’t you?) it’s easy to tell what people are responding to and what they’re ignoring. Then you can change things quickly if you want to try something new.

The problem is, when you’re doing your own marketing as well as wearing every other hat in your business, you start to run out of time. Where does your marketing plan come on your list of priorities? If you’re reading this without a clear plan for your marketing in the New Year, here’s where to start. I know you’re probably busy right now but I promise that creating your marketing plan won’t take too long.

Do the groundwork

The first principle of marketing is knowing who your customer is. Who is most likely to buy from you and where will you find them? (If you need a bit more help here, read this). Focusing on your ideal customer helps you to decide which online platforms to post on and what offline marketing you can do.

Next, think about what products or services you want to promote. This can be seasonal but it isn’t always. I can write blogs all year round, but if you’re a florist there are likely to be key periods when people are thinking about wedding flowers. Think about the seasonal elements in your business and use those as a focus. Keeping your message consistent means it’s much more likely to sink in with your customers.

Choose your blog topics

I’m a big advocate of blogging when it comes to making a small business marketing plan. A blog helps you to talk to your customers about the things that are important to them and tell them how you can help. This isn’t the only benefit, there are loads – here are just a few of them.

You don’t need to write loads of blogs (I do, but that’s because it’s what I do). One a month is absolutely fine for most businesses. If you want an outline marketing plan with blog topics for the whole year that’s great. If not, choose three topics to take you through the first quarter. What’s your marketing focus and what questions do people ask about it? A good blog topic can be as simple as answering an FAQ or giving a brief introduction.

Build the rest of your marketing plan around it

One of the reasons that I love blogs is that you can use them to inspire the rest of your content for the month. After all, if you want to make sure that your message is consistent why not talk about the same thing in different ways? You might think that it’ll get monotonous but it won’t. For one thing you don’t have to use exactly the same language and you can vary the types of post you use. It’s also worth remembering that no-one will see absolutely everything. (Unless you have a stalker.)

To make it even easier to create your marketing plan you can come up with themes for each day (for example #MotivationMonday or #WisdomWednesday). There’s also no harm in throwing in something fun but off topic to get your audience talking.

Do you need some guidance on creating your New Year marketing plan? Email me: info@kirstyfrancewrites.co.uk. I’ve opened up a few 20 minute slots in my diary to support busy business owners with their end of year content creation and New Year planning. Let’s jump on a call and see what I can do to help you.

Further reading

If you’d like some ideas for ways to reuse and recycle your blog, this is for you.

For more help on coming up with topics, read this.

Or this perennial classic from Orbit Media.

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5 business Christmas gifts that will feed your entrepreneurial spirit

Business Christmas gift

Have you made a Christmas list? When you run a business,
Christmas gifts can start to shift towards practicality, or even become completely
intangible. For most of the small business owners I know, the list goes
something like this:

  1. More sleep.
  2. Even more sleep.
  3. Snacks.
  4. Financial security.
  5. Wine.

Does that look familiar? Now obviously that list is only
useful if you’re happy to drown in snacks and wine. Actually, now I write it
down that doesn’t sound too bad. But what if your loved ones would like to get
you something that will really help your business? I promise that business Christmas
gifts don’t have to be boring. So, if you’re being asked for suggestions (or if
you’re reading this looking for ideas for the business owner in your life),
here are my top 5 ideas.

1. A Kindle

I resisted getting one of these
for years, mainly because I love actual books. Then when my husband suggested a
Kindle for my birthday I remembered how many times I’ve run out of books on
holiday and jumped at the chance. In business there is always something new to
learn and loads of business books to teach you virtually anything. An e-reader
is the perfect business Christmas gift because you can take it anywhere and
learn on the go.

2. Stationery

Stationery addiction is real and
occasionally necessary. I get through notebooks and pens at a ridiculous rate
so tend to shop at the budget end of the market. (Or go to expos and get them
for free.) However, one of my favourite gifts was the beautiful (boxed) pen and
pencil set that sits on my desk and gets used every day. It’s a small thing
that makes life better. You could opt for lovely pens or a classic Moleskine
notebook. You can even get fab digital notebooks if you prefer.

3. Some business support

No-one can buy time, but if you’re
struggling you can buy help.  If you want
to work with a particular VA/graphic designer/writer but can’t afford it, you
can drop some heavy hints. Like sharing this post on Facebook and say ‘if
anyone wants to buy me a Christmas present, Kirsty does gift vouchers for her
blogging packages [or other service of your choice]’.

It might sound like a bit of an
odd present, but by buying you help for Christmas they’ll get to spend stress
free time with you, so everyone wins.

4. Useful gadgets

When it comes to gadgets, the
world is your lobster. They’re often the easiest business Christmas gifts to
buy because they’re more in the realm of traditional presents. If you’re
thinking of buying tech for a business owner, think about what they’ll actually
use. Maybe they need a portable phone charger because their phone is always
running out of juice. Perhaps a coffee maker will help them get going in the
morning. If they work in cafes or a co-working space a pair of noise cancelling
headphones could be just the ticket.

5. Time off

I started my business because I wanted
to work flexibly around my children. In practice this often means shoehorning
everything in, or being unable to switch off at night because my brain is always
‘on’. Some business owners subscribe to the hustle culture where you don’t take
any time off until you’ve ‘made it’. To me, that’s a recipe for burnout. If you
feel as if you haven’t had a proper conversation with your partner recently, or
if your interactions with your kids consist of homework and shouting, ask for a
present that helps you to change that.  A
voucher for a meal, a family ticket for a day out or even a couple of hours
free babysitting could all help.

What do you want to ask for this Christmas? Leave a comment and let me (or your family) know!

Further reading

For more specific ideas, have a look at this post from B Plans

Or, to get your 2020 marketing off to a flying start, sign up to my mailing list and receive your free guide to getting your business seen online.

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What are you doing for Christmas?

What are you doing for Christmas?

At the risk of sounding like Joey from Friends, how are you doing? Stressed out, frazzled, wondering how you’re going to fit it all in? Gliding into the festive season like a graceful swan (but paddling like mad underneath)? Or are you actually serene about the whole thing? However you feel about Christmas, remember this. In a month’s time it will be Boxing Day, which is a whisker away from it all being over.

As I write this I’ve done some Christmas shopping and we’ve had a half-hearted discussion about where we’re spending The Day Itself. I’m currently leaning towards doing what we’ve done for the last few years. Stay put and welcome whatever assortment of relatives want to come for Christmas dinner. So what are you doing for Christmas? Why am I even asking? The reason is that whilst I haven’t found the secret of a totally Zen Christmas, these days it doesn’t stress me out like it used to. In case the very idea of Christmas is turning you grey, here are a few of my stories of Christmases past that should help…

The one where we ate Boxing Day pizza

I used to put a whole heap of pressure on myself about Christmas dinner. While my husband used to do most of the cooking I was the one who did the shopping. I’d stress out about whether I’d ordered enough food. When it actually arrived I felt like a doomsday prepper.

One year we were seeing my Mum on Christmas Day then catching up with the rest of the family over the next few days. It was the first Christmas after a family bereavement so it was always going to be tough. My husband’s family were coming for Boxing Day and no-one could face cooking for a second day. So we went for pizza. It was relaxed, stress free and everyone was happy. Now we do it every year.

The one with nine people

Last Christmas we had more people for Christmas Day than I have ever cooked for. (I imagine some of you think I’m an amateur – you’re probably right.) It was only the second time I’d ever cooked Christmas dinner and we had four extra people, one of them vegan. Then I remembered that a turkey crown is designed to feed an army and my usual vegetarian main was also vegan. Once I learned how to make vegan crumble* all was well.

The main challenge with nine people isn’t feeding them or even getting them round the table. You just have to tuck your elbows in. It’s making sure that different generations aren’t falling over each other all day. Speaking of which…

The one where we went for a walk

I married a man who finds it impossible to do nothing. Admittedly, I’m also a fidget but give me a good book and I can remain stationery for hours. As the kids are also much nicer to be around when they’ve had fresh air, we spent one Christmas morning climbing a hill.

I packed sausage rolls, cheese straws and sweets to keep the kids going and off we went. We ambled up the hill, chatted to the dog walkers and enjoyed the fresh air. (And before you vomit at how idyllic it all sounds, it rained on the way back.) Still, the picnic tasted just as good in the car.

Why am I telling you this? It’s because these are some of the best Christmas memories I have and two of them came from loss. We changed things because we wanted new memories to distract us from the ones we missed. If Christmas is stressing you out, whether it’s because something is different or because it’s more of the same, try changing it.

*Use soya margarine. Yeah, that was a tough one.

More help

For the cooks among you, here’s BBC Good Food’s 2017 guide to a stress free Christmas with some handy hints. Of course, you could go out if taking your children to a restaurant isn’t stress inducing too.

Of course, you could just run away…

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Christmas blog: Can you write one when your business has nothing to do with Christmas?

Firstly, an apology. I know that now we’re past Halloween the floodgates have opened and your social media feeds are full of Christmas. I can’t be helping with my Christmas blog posts and festive marketing tips either. To be perfectly honest, I should be talking to you about Easter marketing by now. I’ve spoken to two people who are already working on Christmas 2020.

If you’re fed up of Christmas marketing because your business isn’t Christmassy, I’m actually here to help. You might not think that your business has anything to do with Christmas, but you’d be surprised. Even if you don’t sell gifts, decorations or Christmas food, you can still write a Christmas blog. It’s the season of goodwill and you can raise your business profile by joining in. Without further ado, here are 5 ideas for your Christmas blog.

1.  Family focus

Christmas with our loved ones can create both warm fuzzy feelings and total panic and your Christmas blog posts can tap into both. I once wrote a Christmas blog for a bathroom company about stress free ways to share your bathroom with guests. Do you have some house sharing wisdom to offer?

If you’re a counsellor, a tips post would be perfect. Show people how they can minimise stress or avoid arguments. After all, even families who get on well can feel the strain at Christmas.

2.  Looking forward to New Year

If you help people to transform their lives long term, why not encourage their friends and family to support them? You might think that a voucher is a bit naff at Christmas, but what if it’s for personal training that could improve their health? A blog post about Christmas gifts that could change your life gets people thinking – plus they’ll remember you when they make their New Year’s resolutions.

If you help small businesses*, a blog with gifts for business owners could help you find a new audience.

3.  Christmas emergencies

If you can help with an emergency that doesn’t need a 999 call, tell your customers. Your Christmas blog post could show people how to avoid emergencies. Can you advise on home security or fire safety checks? If you run a garage, talk about vehicle maintenance so they won’t break down on a Christmas road trip.

Oh, and if you’re open on Christmas Day, put it on Facebook. Our local garage saved our roast potatoes when we ran out of cooking oil and didn’t notice until Christmas morning!

4.  Wellbeing in your Christmas blog

My self-care is a bit hit and miss generally and goes completely out of the window in the run up to Christmas. If you have a wellbeing business, your Christmas blog can offer people ways to look after themselves when they don’t have time.

You could even take a different approach. I love supporting small businesses and hate city centre shopping so I’ve had a shopping party at home and am going to a couple of local fairs. Could your Christmas blog talk about ways to shop stress free?

5.  Christmas preparations (or the aftermath)

Professional cleaning tips go down well all year round, but especially at Christmas when you’re expecting guests. You could also write about the benefits of a professional clean at Christmas.  When I planned this blog I mentioned it to my cleaner, who was hoovering near my desk. She told me that it’s a sign of a good cleaner if they can clean properly without disturbing your decorations.

Use your Christmas blog to tell your customers how you can help them get ready and throw in a few surprises if you can.

*Like I do with great value blog packages. (If you’d like to buy the small business owner in your life a month’s worth of blog posts from me, I sell gift vouchers. Click here to find out about my packages or email me if you’d just like to send them a few quid to use as they like.)

If you want some ideas for posts to take you through December and up to Christmas Eve, sign up for my mailing list using the form below. You’ll get a copy of my free guide to creating your ultimate Christmas marketing plan.

Further reading

If your business does have something to do with Christmas and you’ve missed my earlier blogs, here they are:

This one is for you if you sell great Christmas gifts.

This one is for those of you who help your customers to create the perfect Christmas celebration.

Here’s another take on blog post ideas for a non-Christmassy business from www.business2community.com

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5 Christmas blog post ideas for businesses that create the perfect day

Perfect Christmas blog post ideas

There are lots of fantastic businesses selling perfect Christmas gifts, but what about the rest of you? What if your business helps your customers to create the perfect Christmas? There are a whole range of businesses that offer everything from Christmas essentials to the finishing touches. Food, drink and Christmas decorations are obvious examples but there are lots of areas where people need some help to create the perfect Christmas. There can, of course, be plenty of overlap. I always feel as if I’m preparing for the apocalypse when the Christmas food delivery arrives, but there are always a few bottles of wine heading out as gifts too.

If you sell fashion or beauty it’s easy to focus on gifts but do your customers also need help deciding what to wear to the Christmas party or while they’re serving up turkey? Think about what will go into your customers’ perfect Christmas and talk about that. Here are just a few ideas to get you started.

1.        Making the perfect Christmas easier

Creating the perfect Christmas sounds like a great idea but it can get stressful pretty quickly. If you offer something that helps to take some of the stress away, tell people about it. It could be anything from a handy short cut to Christmas on a plate. Do you offer pre-stuffed turkeys or a gift wrapping service? Can you deliver to their door to save them yet another trip to the shops?

If you give Christmas preppers one less thing to think about, let them know.

2.        Feeling good at Christmas

Are your customers are people who generally feel frazzled by the time Christmas is over? Help them out with a blog post that helps them make things better. It could be anything from advice on taking time out and still getting everything done through to nutrition to stop them getting ill.

Maybe they want to feel dressed up but not overdressed for Christmas dinner. I know there are people who feel perfectly comfortable dressing up to the nines to scoff sprouts – personally, I’m not one of them.

3.        Perfect Christmas entertainment

We’ve all been there – Christmas dinner is over and everyone just wants to slump in a chair. Christmas telly sounds like a great idea until the arguments over who wants to watch what get going. Either that or the kids have opened all of their presents and are bouncing on your last nerve whilst you’re trying to cook.

If you have the solution to either of those challenges, tell your customers about it. I promise they will love you for it.

4.        A green Christmas

Environmental issues are on everyone’s minds. The drive to reduce the volume of single use plastics we throw away every year is now a key influence in lots of people’s buying decisions. Of course, you’re not restricted to talking about plastic. You can tell your customers about anything you do to help lessen your (and their) environmental impact.

Give people 5 ways that they can use your products to have a green Christmas and you’ll be on to a winner.

5.        Christmas tips

Tips posts are a great way to catch your customers’ attention at any time of year, but they’re especially valuable at Christmas. This type of blog post works because it gives people information in easily digestible chunks. They’re perfect for busy people (which is basically all of us at Christmas).

I’ve talked about helping people who want quick fixes, but there is just as big an audience for advice on how to do things properly. If you have advice on preparing the perfect Christmas dinner, expert wrapping tips or the best way to decorate your tree, share them.

If you haven’t planned your Christmas marketing yet and want some ideas for posts to take you through December and up to Christmas Eve, sign up for my mailing list using the form below. You’ll get a copy of my free guide to creating your ultimate Christmas marketing plan.

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5 blog post ideas to help you sell more Christmas gifts

Sell Christmas gifts

If you run a business that sells perfect Christmas gifts, this is probably peak season for you. I’ve already started my Christmas shopping and I’ve got a list of local businesses that I’ll be buying from in the coming month. I know that you’re already doing loads of marketing to show people what you have to offer. If you’re not already writing a blog it can be a great way to showcase your products and build your profile.

A Facebook or Instagram post can be amazing at getting an immediate response. I’ve already bought presents for two people based on a photo the seller posted on Facebook. However, one of the reasons for my quick decision was that I already knew the business. Building relationships is incredibly important when you have a small business. You might already be doing that at events or online and a blog can be a big part of that.  A blog can be chatty and helpful which makes people more likely to trust you when you post about something you’re selling.

So without further ado here are my top 5 ideas for blogs that will help you to sell more Christmas gifts.

1.    Your ultimate gift guide

This one does what it says on the tin – write a monster post with your best ideas for every family member and interest group that you could possibly sell to. It’s the kind of thing that people will save for reference. This could take you quite a long time depending on how many products you have, so you might prefer to break it down into…

2.    Christmas gifts for…

You can write as many of these as you like and tailor them to your business. If you offer perfect gifts for women, children or a particular interest, break it down. You might write about choosing jewellery or your best gifts for kids who love dinosaurs. Your audience will find it really helpful and you can include pictures with product links to make it easy for them to buy.

3.    How to buy for the awkward one

We’ve all got one – the person we struggle to buy for every year. What have you got that’s a bit out of the ordinary? This could also be a great opportunity to educate people about your products. For example, a gift buyer with a newly vegan relative might think of them as ‘awkward’ – you could be the one to offer a gift that will change their view.

4.    What to buy for the person who has everything

Do you sell gifts for people who don’t want more stuff? Experience gifts or charity donations? You could also give ideas for interesting budget gifts for when you’re skint but need to buy for wealthier relatives. What do you sell for the person who doesn’t want to buy their mum more jewellery or yet another scarf?

5.    Are you a Secret Santa?

The dreaded Secret Santa can be a real challenge. Your customers might be buying for someone they don’t know very well or have a tiny budget. Can you help them to come up with something interesting and avoid falling back on an Amazon voucher? (Yes, I’ve had this – the perils of being a temp who still got invited to the team Christmas lunch.)

If you’re planning your Christmas marketing (or your non-Christmas marketing) and need some more ideas, head to my shiny new online shop where you’ll find ’50 blog post ideas for your business’ and my guide to Christmas marketing which gives you ideas for social media posts from 1st December all the way to Christmas Eve.

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Hallowe’en: what’s your story?

Hallowe'en skull, book and bottle.

I know that there are lot of different views out there about Hallowe’en. Lots of you love it, others think it’s over commercialised rubbish. Take to Twitter and you’ll find a growing movement of evangelists who see it as Satan worshipping. They clearly haven’t done their research. Hallowe’en grew out of Samhain, the old Celtic New Year celebrated by Pagans. The last time I checked, Pagans didn’t actually believe in the devil.

Of course, it’s easy to suggest that views on Hallowe’en are all black and white. Really, it’s far more complicated than that. That’s why I decided to give you my perspective on Hallowe’en.

The fun bits

As regular readers will know, I have two young children. They’ve been excited about Hallowe’en since the end of September and are both incredibly disappointed that their school won’t let them wear costumes instead of uniform.

As I write this, debate in our house is still raging about whether we’re going out trick or treating or just getting a big tub of sweets to hand out to anyone who calls. Trick or treating is mostly fairly good natured near us so I suspect the final decision will be made by the weather. I know that a lot of people regard it as an American tradition that we’ve had foisted onto us. Personally, I enjoy it. It makes me feel part of a community and its fun trying to guess whether a child we know is hiding behind that mask.

Hallowe’en horror

Of course, I know that Hallowe’en in general, and trick or treating in particular, isn’t fun for everyone. We’ve always observed the rule that you only knock at doors that have a pumpkin on display. Last year a house near us put sweets by the front door with a note asking that we didn’t ring the bell as they were trying to get their baby to sleep. If that had been me, any interruptions would have ended in a real horror story!

Unfortunately not everyone behaves well. Every year we hear stories about people being terrorised or having their property vandalised because they didn’t answer the door. The playground heard tales of little kids in tears because someone had smashed their pumpkin for fun or chased them down the road with an axe. Those stories make me wonder what goes on in people’s heads (and have inspired a few ideas for crime stories – watch this space).

The memorial

For me, Hallowe’en isn’t just about pumpkins and scary stories. It’s a memorial too. There’s a Pagan concept which says that the veil between the living and the dead is at its thinnest on Hallowe’en. That’s why it’s become associated with ghosts and spirits, as it was thought to offer the best chance of communicating with your departed loved ones.

It’s a different kind of remembrance for me. We always celebrated Hallowe’en when I was growing, with a carved pumpkin and lots of sweets. Oh, and a birthday cake. I know that’s not traditional, but my Dad was born on Hallowe’en. That was the main reason for the party.  He died a few years ago so the meaning of Hallowe’en has changed for me. It’s a tough day because I miss him, but it also gives me the chance to look back and be grateful for his life.

Why am I telling you all this? The truth is, our stories are important. They help us to find our people, in business and life in general. That’s why we should never be afraid to share. Thanks for reading.

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Microblogging: why you need to start small

Microblogging - small is beautiful.

The idea of writing a blog can seem a bit daunting. Maybe writing doesn’t come naturally to you or you’re just out of practice. Sitting in front of a blank screen trying to come up with something good to blog about could be your worst nightmare. Either that or you try it and end up spending a whole day getting it to sound right (or giving up because it doesn’t). If that sounds familiar, microblogging could be your new best friend. Read on to find out what it’s all about…

What is microblogging?

Microblogging is basically a mini blog (sorry for stating the bleeding obvious). If you’ve never heard the term before, you actually see microblogs all the time. Tweets, Facebook updates and Instagram posts are all microblogs. The essence of microblogging is about sharing a quick snippet of information. It could be anything from a link, to a photo, some text or a video.

The key thing to remember about microblogging is that it’s relatively short and to the point. A standard blog post could be anything from 350 words up – generally a microblog should be shorter than that. Of course, there are no hard and fast rules. If you’ve got something to say and you want to put it on Instagram, knock yourself out. You’ve got over 2,000 characters to play with so you can say quite a lot. As always, the key is to think about what you have the time and skill to produce and what will be helpful to your audience.

How you can use microblogging

Microblogging is a brilliant way to get used to writing because you can be brief while still saying more than you usually would. I know that sounds as if I’m completely contradicting myself, but bear with me. If your standard Facebook post only runs to a couple of sentences, is it because the things you talk about don’t need more than that or because you feel you have to keep posts really short? If it’s either of those, think about what that’s telling your customers. As small businesses we need to build trust with our audience. That only happens when you offer useful information or let people get to know you.

The next time you go to a business event, try posting more than ‘here I am at X for networking’. Relax and talk about what you get out of the event as if you were telling a friend. You don’t have to write loads but it gives people a bit of insight. Also, because it’s social media you get immediate feedback.

The downsides

Of course, there can be downsides to microblogging. One of the main potential pitfalls is if you don’t establish clear boundaries when you start. I’ve talked about maintaining your privacy when you blog before but it bears repeating. Letting your audience get to know you is great, but not if you let it intrude too far into your life. For example, would you want some random person to see your Facebook posts and be able to work out where you live or where your kids go to school? There has even been debate about whether the availability of information on Twitter made super injunctions pointless.

From a practical point of view, microblogging on social media has one major drawback. It doesn’t help your search engine rankings. A website based blog, updated regularly, helps you to get found on Google whereas social media just builds your profile. That’s why I’d suggest building your confidence with microblogging then moving on to a blog. Then you get the best of both worlds.

Further reading

You can choose subjects for microblogs in the same way as you would for a traditional blog. Here’s how to get started.

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Blogging vs YouTube: which side are you on?

YouTube icon

Ladies and gentlemen, let us consider the contenders in tonight’s match. In the red corner – blogging, communicating with your customers using the written word on your website (or a few other places – but that’s for another blog post). In the blue corner – YouTube, letting you talk to your customers face to face. Which will win? Or, more to the point, which should you choose? Because when it comes to blogging vs YouTube, the thing that really matters is knowing what will work for your audience.

Who are you talking to?

As with everything else in marketing, the first question you need to ask is – who am I talking to? It’s all very well saying that you only want to blog because you hate being on video, but what if your customers love YouTube? I confess that my YouTube viewing is fairly limited because my kids love it. If I try and watch anything while they’re still awake I end up with demands for videos about Lego and slime. Reading a blog is far easier.

Even if you’re able to choose, some of your customers might just prefer reading. Deciding what content to create ultimately comes down to what your ideal customer wants to see. (For more on that, read this.)

What do you want to say?

Sometimes the message you want to send is short and snappy – a quick tip or reminder that your event bookings are closing, for example. You might just want to ask a question for your audience to ponder. These are perfect for short social media posts or videos. Video is also amazing if you’re interviewing someone or having a discussion as it makes the audience feel part of the conversation.

On the other hand, maybe you want to offer something a bit more in depth. If you’re writing a step by step guide or a range of questions to ask, it’s far easier for your audience to follow if everything’s written down. For me, reading a blog often feels more like a one to one chat too.

Do you need to be on YouTube?

Have a gold star if you’ve already asked the obvious question. You can post video almost anywhere you like, why would you need YouTube? Good point. Facebook, Instagram, LinkedIn and Twitter all allow you to upload video (obviously it’s not just them either – I’m ignoring the others for now). I’m glad you asked.

Firstly, Google owns YouTube. That means that having a YouTube channel could boost your search engine ranking. You can also embed YouTube videos on your website. There’s also less competition from other businesses giving you the chance to find your niche audience.

Of course, if your audience never use YouTube (or only watch it for cat videos), it could be a pointless exercise. It all comes back to knowing your audience.

Blogging vs YouTube: which will win?

Honest answer? They both will if you use them properly. Even though Google owns YouTube, when it comes to your website, words still win. Regularly updated and useful content will push you up the search engine rankings and help your customers find you in a way that video won’t.

Video is still a massive growth area and a great way to attract attention on social media. Plus, if you’ve gone to the effort of creating a video, why not share it wherever you can? You can even cover the same topics across your blog and videos as the audience is unlikely to be the same. Just don’t read your blog out on video. That would be like watching paint dry.

Further reading

For more on repurposing your blog, read this.

Ready to get started on YouTube? Here’s an in depth guide from Hubspot.