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Does your business need digital products?

If you, like me, have a service-based business or even if you sell physical products, you might wonder whether digital products are worth the effort. After all, you offer your service because you want to do the work rather than because you want to create an online shop. I used to feel the same until the pandemic when my business was hit by homeschooling and customers who wanted to conserve their funds for essentials like keeping the lights on.

Here’s what I learned from giving digital products a try.

Digital products are cheap to create

Depending on how you go about things, digital products are incredibly cheap to create. The main cost is your time in creating the content. If you already write a blog, you can repurpose it and turn it into an eBook.

You can use free graphic design apps like Canva to make everything look good, although if you’re going to use video, you might want to invest in some kit.

You don’t have to deal with handling or delivery

When you’re first getting started with digital products, you’ll need to work out how to create an online shop. I use a WooCommerce plugin and Stripe to take payments for mine. Once you’ve sorted that, your shop can send your products by email without you being involved. No packaging costs or trips to the Post Office.

Best of all, people can buy your products and start using them when you’re asleep.

You can share your expertise

If you already offer brochures or eBooks as lead magnets, digital products can be the next step up. They help you to share your expertise and earn you some money at the same time. You can offer helpful information that goes further than the stuff you give away for free and help your customers get results.

Your products can be a marketing tool as well as an income stream.

Digital products are great for beginners

Sometimes, people will sign up for your email list or follow you on social media because they know they’ll need you eventually, but they’re not ready yet. They might need to make money first or to learn what works for them.  You can create digital products to help them get started with ideas and techniques, like my eBook ’50 blog post ideas for your business’.

It can also help you in the long run by giving you customers who know what they want when they come to you.

Your earnings aren’t limited by time

When you work with clients one to one, your work is limited by the number of hours available. When my kids were small, I could only work when I had childcare, or they were asleep. (Not ideal when you’re exhausted and still begging your tiny humans to go to bed.)

You can create digital products when you’re ready and send them automatically. You can also create courses that you deliver to a group at a time to suit you. That means your work stops being one-to-one.

Myth: you won’t have to work

I have one caveat: creating and selling digital products is still work. It’s just a different structure that can work around your life if you need it to. You’ll still need to work at creating products, building an audience and understanding what they need so you can make the right things.

If you want to share your knowledge in eBooks, checklists and guides, I’m here to help. I’ll help you to repurpose your existing content or write the words to create brand-new products to help your customers.

If you want to add digital products to your business, I can help. I’ll write new eBooks and repurpose your existing content to turn it into digital products that your customers will love. If you’d like a chat to find out how it works, you can book a call here.

You can also sign up to receive monthly emails packed with helpful content writing and marketing tips using the form below.

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How a VA can help you get your bookkeeping basics right

How much did your expenses come to this month?

Did your income for the month cover these costs?

You may think that these are two very simple questions. So it may surprise you that many business owners can’t answer these. Or maybe you’re wondering if you can answer this question accurately or have a good idea.

As your VA, I aim to understand what is working well for your business and what is not and how much you know about your income and expenses.

Why does tracking your income and expenses matter?

After putting so much hard work and time into your business, the last thing you need is for it to fail just because these very simple everyday basics were not in place. You are busy doing what you have chosen and are bloody good at it too! The admin takes up a whole lot of your time. It stresses you out and doesn’t earn any money. It’s much easier to sweep it under the carpet and pretend it has gone away. The thing is, it does not go away, and that pile of paperwork is getting bigger and even more overwhelming, and it is going to take forever to get it sorted!

It is important to know how much money you need to bring in each month to cover the essential costs of running your business. This is before you even think of paying yourself for all your hard work.

Getting invoicing right

You need to make sure that your invoice templates are in the correct format. I don’t know how many invoices I have seen that do not even have the word invoice on them, never mind an invoice number, and then they’re not sent out as a PDF. Don’t even get me started; believe it or not, it really does matter. If your invoices, statements, proformas or quotes are sent out in Word, the person receiving this could change it. You definitely do not want to have that issue. So please, please be mindful.

Then you need to send out your invoices, be it immediately, weekly, or monthly. Then you must make sure that payments are made and reminders are sent out if payment is not made within your agreed terms. You do have terms and conditions, don’t you?

How a VA can help

If your business has really taken off and you are busy, it makes sense to find a VA if your budget allows it. It is important to find one you trust. This person can look out for you and will support you to achieve your goals as you build up your working relationship). Just a few hours a week could make a big difference to your business and your work-life balance.

A client once said to me that he had got in touch with me as he had been given some advice by one of his clients, a retired accountant. It had made him think hard about what was happening in his business.

He had told him:

Don’t be too busy being busy that you don’t have a business.

Now go and get some help with your bookkeeping!

Quite a good thought, is it not?

Kirsty’s note

Ann is a brilliant VA (I can personally recommend her). If you think you might need some support, you can get in touch with Ann here:

Email: ann@ahsupport.co.uk

Website:    http://www.ahsupport.co.uk

 fb.me/annhuntadminassistant 

www.linkedin.com/in/adminann

Ann Hunt - VA helping you with your bookkeeping basics!
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The building blocks of your Christmas marketing plan

Do you have a Christmas marketing plan yet?

Creating your Christmas marketing plan as early as possible is a good idea, but where do you start? Your festive marketing will work best if it’s consistent with your existing brand, but you may also need to make a few changes. Here’s my guide to the building blocks of your Christmas marketing plan.

Who are you talking to?

Whenever you create new marketing, the people you want to talk to must be at the front of your mind. What do they want or need, and how do you help them? This can shift at Christmas, especially if you sell gifts. Think about how you can attract someone looking for a present for your ideal customer and how you’d describe them.

What does your audience need at Christmas?

It’s fair to say that people get a bit stressed at Christmas. (OK, understatement of the century.) What does that look like for your customers? Are they freaking out because they’ve got their extended family descending and have no idea what to cook for a vegan, or are they doing Christmas shopping between the office party and endless school events? Address their Christmas-specific concerns, and you’ll be onto a winner.

What can you offer existing customers?

If you deliver excellent service at Christmas, you’ll have fans for life. Ask yourself what you can offer your existing customers to thank them for their business during the year. For example, you could offer a discount or free delivery if you sell gifts. If you don’t, consider sending your regular clients a Christmas card or present.

How can you attract new customers before things get busy?

If you want to increase your sales during the golden quarter, consider ways to attract new followers to your business before your Christmas marketing starts in earnest. A lead magnet with valuable hints and tips can be simple to create and encourages people to sign up for your marketing emails.

What products are you focusing on?

When you sell conventional Christmas gifts, you’ll probably focus on your best sellers. However, what if you offer alternative gifts or ways to make Christmas more special, such as a Christmas mini photoshoot to get cute pictures of your kids? It’s a good idea to think laterally. For example, a recipe book or meal kits could be ideal if people are feeding a crowd or want something easy to eat in that netherworld between Christmas and New Year.

What if Christmas isn’t about sales?

Christmas might be the golden quarter for many businesses, but it can be quiet for the rest of us. Your Christmas marketing can help to raise awareness of your business so people get in touch in the new year. For example, I once wrote a blog for a bathroom designer offering advice on sharing your facilities with guests over Christmas, including tips on adding an extra shower room in a small space!

Think about content types and platforms

Adding new social media platforms or marketing channels at Christmas creates a risk of spreading yourself too thin without reaching a new audience. Instead, focus on the platforms and content types that work all year round, but do more of them. Thinking of ways to repurpose your content can help with this.

Make sure you have any new branding across platforms

Christmas branding can make your leaflets, emails, and social media feeds more festive and draw your audience’s attention. It’s vital to keep elements of your existing brand and keep it consistent across all your platforms so your followers will still recognise you.

If your Christmas plan involves creating a lot of new marketing content, I can help. I’ll write blogs, emails and product descriptions and repurpose them to make your content go further. If you’d like a chat to find out how it works, you can book a call here.

Alternatively if you want some Christmas content inspiration to help you create your own festive marketing campaign, sign up for my email list here. You’ll receive a copy of my eBook ‘Christmas content ideas to fire your imagination’ as a thank you from me, and you can unsubscribe whenever you like!

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Why you need to plan your Christmas marketing in the summer

Woman on a beach thinking about planning her Christmas marketing.

If your thoughts are somewhere on a beach right now, shifting your mindset to crackling log fires and Santa’s Grotto might be a big ask, but I promise it’s worth it. Here’s why it’s a good idea to plan your Christmas marketing in the summer.

You can plan the build-up

Most Christmas marketing campaigns start sometime in November. That might still feel as if you’ve got a long time to sort your Christmas marketing out, but starting early gives you time to plan your build-up. Think about what marketing you want to do and when. If you make products, what are your final order dates going to be?

Drip-feeding your marketing over a longer period works better than bombarding your audience at the start of December. Starting your planning now helps you to think about how that will work.

Get suppliers in place

When you’ve created your plan, you might find that you need help from a writer, graphic designer or gift supplier. If you don’t already have regular suppliers, you’ll need to find some and forward planning lets you do that. If you want your Christmas marketing to include magazine advertising, you’ll need to work to their deadlines, which might be earlier than you expect.

Even if you already have some trusted suppliers on board, working on your Christmas marketing might increase their workload. If you’ve planned ahead, it means they can too.

Schedule your marketing

If Christmas is the busiest time of the year for your business, you’ll need to focus on sales and customer service rather than worrying about your marketing. Get your content written, images created, and everything scheduled ahead of time so that you don’t have to think about it again. Depending on the platforms you use, you can do this with social media posts, blog posts and emails.

Print marketing can also be very effective, so think about how and when you can distribute leaflets or brochures.

Think about platforms

Social media is still a useful marketing tool. Think about the platforms you use and what type of content you’ll create. You might be tempted to add new platforms, but your marketing is more likely to be effective on platforms where you already have a following.

Think about other types of marketing too. Do some Christmas-focused SEO research and update your website. Talk to other businesses that complement yours and see if you can join forces to reach a wider audience. That could be online or by sharing brochures and leaflets.

Attract new followers

I’ve already mentioned planning the build-up for your Christmas marketing. Part of that could include attracting new followers who’ll benefit from what you offer. Consider what you could include to encourage them to follow you on social media or sign up for your email list.

Part of that could be a lead magnet that helps them to solve a Christmas-related challenge, such as gift buying, entertaining or reducing their Christmas stress. I’ll be sharing a few more lead magnet ideas on social media, so come and follow me on Facebook or Instagram for extra inspiration.

If your Christmas plan involves creating a lot of new marketing content, I can help. I’ll write blogs, emails and product descriptions and repurpose them to make your content go further. If you’d like a chat to find out how it works, you can book a call here.

Alternatively if you want some Christmas content inspiration to help you create your own festive marketing campaign, sign up for my email list using the form below. You’ll receive a copy of my eBook ‘Christmas content ideas to fire your imagination’ as a thank you from me, and you can unsubscribe whenever you like!

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Lead magnet ideas to help you attract new customers

How my desk looks when I'm coming up with lead magnet ideas

A good lead magnet can help you attract new customers and subscribers to your email list. The question is, what does a good lead magnet look like? One of the essential elements is to make sure it will only be useful for people who could actually become customers. Beyond that, your lead magnet can be tailored to your business and what works best for your audience. Read on for a few ideas.

Quick and actionable tips

Your lead magnet can help to establish you as an expert, which is particularly important when you offer a service. Offering an eBook, video or webinar that helps people make quick progress (like my free eBook) gives them a taster of the results they could get by working with you. Don’t solve the whole problem; show your subscribers how they could get better results with less effort by becoming customers.

Checklists and templates

A checklist or template might sound too simple to be a good lead magnet, but it can offer your audience real value. A template can give them a structure for anything from a blog post to their CV. Checklists can help someone to plan their wedding, pack for a holiday or sort their legal documents. Having something to refer to so they know they’re on the right track reduces their stress and helps them trust you.

Free samples or trials

Offering either a free trial of a service or a sample of a product lets potential customers try before they buy. It allows them to test your product’s quality and experience your service. A free sample won’t let them see long-term results. However, it will tell them if your skincare gives them spots or if they find your software easy to use.

Discount codes

Discount codes are a great lead magnet option if you can’t offer your audience a free trial or sample, as they can encourage people to take a chance. However, if you choose this option, you’ll need to look at it carefully and consider the potential financial impact on your business. How much of a hit can your profits afford to take as a marketing expense? Will some people only buy if there’s a discount?

Reports

A report may seem like a strange option for a lead magnet, but it can be great for B2B services or products with a lot of technical data. You don’t even have to do your own research for this (although you could). Instead, gather statistics or case studies showing your service’s benefits or how much your customers could save to help them understand what they’re buying.

Quizzes and calculators

You might think that a quiz is a fun procrastination tool that’ll let you test how many 80s songs you remember or tell you which ‘Stranger Things’ character you are. However, if you offer a range of products or services, they can help your customers to understand which one is right for them. Another option is providing a calculator that lets customers enter their details and analyse costs. I’ve seen these used for high-cost investments like insurance or software subscriptions.

Ask participants to enter their email address at the end, and you can send them their results and tailor your follow-up emails to suit their results.

Do you want to grab your audience’s attention with a great lead magnet? I can help with that. If you’d like a chat to find out how it works, you can book a call here.

You can also sign up to receive monthly emails packed with useful content writing and marketing tips using the form below.