First, a disclaimer. I know a lot about writing website content, but not so much about the techy side. Let’s just say I know what I need to do to keep everything ticking over. If you want to know how to build a website there are lots of DIY guides out there, or you could just talk to my good friend Clare McCabe at Purple Star Design. She’s ace. So, if you’ve got the technical basics sorted, here’s how you can get started with writing your website content.
Work out what your website needs to do and who it’s for
This might seem obvious, but your website design depends on who you’re trying to reach and what your business does. If you have an ecommerce business you’ll need a shop, product descriptions and a way to take payment. Your website is an amazing tool to help you generate new leads. If you offer a service and get work mostly from referrals you might only need a brochure site that shows your expertise. As with everything in marketing, the language you use depends on who you want to talk to.
Start with basic keywords
Even if you haven’t gone down the SEO rabbit hole yet, it’s worth thinking about keywords early on and getting your site set up to include them from the start. You can keep this simple to begin with. What words might your customers use to find you? This could be the service itself (i.e., hairdresser) or a type of product (children’s clothes). They might ask a question that leads them to you even though they don’t know the name of your service. Start like this and you can build as you go.
Show visitors they’re in the right place
When a new visitor finds your website, you’ve only got a few seconds to make an impression. Your home page is likely to be the main entry point so make sure they know what they’re getting from the start. Share the most important information first and keep it clear and concise. If you have a lot to say on a particular topic, create a separate page and invite visitors to click through if they’re interested.
While I’m at it, keep your page titles simple and clear. You’ll lose visitors if they can’t find what they want because you’ve called it something obscure or overly clever.
Share the transformation
I could write reams on this (and probably will) but the most important thing about writing website content is that is needs to engage your visitors’ emotions. They’ve landed on your website because they’re looking for something. Whatever it is, there is always an emotional need as well as a practical one. It could be wanting to buy someone the perfect present or feeling desperate because their baby won’t sleep. Show them that you understand where they are and where they could be with your help.
Include a call to action
What do you want visitors to do once they’ve found you? Buy something or book a call for a chat? Make it easy for them to do that. What if they’re not ready to take that step? Think about something they could do that’s less of a commitment, that keeps you in their mind while they’re deciding. Offer them any additional information they might need. Invite them to follow you on social media or sign up to your email list so you can keep in touch.
DI Alan McLean sighed and looked at his watch. Only ten minutes until sunset. He could only guess what time Victor Alexander would return home from work and find whatever he was going to find. McLean pulled the file across the desk and opened it again. It was certainly an unusual case. He wondered whether he’d have been sent the file if half of the station hadn’t gone down with a spectacular vomiting bug. Probably not. It wasn’t a major crime yet, although it certainly had potential. At the moment it was a just bizarrely seasonal stalking.
The first photo in the file had been taken on 22nd December, when Mr Alexander had arrived home to find that the front of his house and two shrubberies had been festooned with fairy lights. It was the Santa dummy on the doorstep that had rattled him. Or rather, the sign around its neck that read ‘what will you be getting for Christmas little boy?’ He wasn’t alarmed – far too level-headed for that – but it was a nuisance. He wanted it on record in case something else happened. The Santa was certainly creepy. A real-life version coming down the chimney would have been enough to send you running away screaming. McLean had taken his daughters to a grotto with a far more avuncular specimen.
He looked at his watch again and wondered what they were doing with their Christmas Eve. Was there a festive movie playing at home? The sky had turned orange and it would soon be dark. Had they talked their mum into making hot chocolate yet? He didn’t yet know what time he’d get home. One call from the officers stationed outside Alexander’s house could give him an idea, but his phone remained silent.
He turned back to the file and another photograph. The 23rd of December had brought a new display. Mr Alexander arrived home to find a series of photographs showing happy families celebrating Christmas. They all looked happy, eating and drinking or exchanging presents. The photographs had been blu-tacked to his front door, along with a wreath saying ‘Merry Christmas’. The FIs hadn’t found any fingerprints but they’d sent the whole lot for further examination, just in case. McLean wondered whether they’d been decimated by vomit too.
Now it was Christmas Eve. Time to find out whether Mr Alexander would come home to another prank or something more serious. He read Alexander’s statements again. He was the senior partner in a firm of accountants based in Leicester city centre. It clearly paid well – the house was large and in an affluent part of town. Yet he lived alone. Conversations with his neighbours revealed a man who worked long hours and didn’t socialise. Perhaps that was why they hadn’t noticed the new decorations being added to his house. McLean wondered whether he should feel sorry for the man, or whether he liked things that way. He drummed his fingers on the desk. It was finally dark. Surely something had to happen soon. There were two plain clothes officers in a car outside the house and a patrol car nearby. His phone buzzed. Mr Alexander had arrived home and there was no obvious sign of any interference with his property. Maybe it had just been a strange practical joke that had fizzled out. Hopefully that meant that he could go home soon. He liked Christmas Eve better than Christmas Day; there was something wonderful about the anticipation. He’d loved sharing the traditions from his childhood in Glasgow too. Most of them had been the same as the English customs, except one. His wife had never heard that you should light a candle and put it in your front window to welcome strangers. Their children had turned it into a candle to welcome Santa instead. He smiled, wondering if the candle would be there to light him home. The phone rang.
“Go ahead. Understood. I’m on my way.”
…
Alexander’s house looked even more impressive in real life than it did in the photos. The fact that there was a top of the range Jaguar parked in the drive didn’t hurt. McLean knew the plain clothes officer who answered the door.
“Evening sir. We found him in the garage, turning off the power. He’s in the living room now. Mr Alexander wanted a word.” He ended on an eye roll. It had obviously been a trying night already.
As McLean entered the room, his eyes were immediately drawn to the display on the wall next to the fireplace. ‘How does it feel to spend Christmas alone in the dark?’ It had been created by a projector that sat on the carpet.
Another officer rose from the sofa as he entered the room. He’d been sitting next to a pale young man in handcuffs, who was shaking so much McLean wasn’t sure he was capable of standing. It was a stark contrast to the beetle-browed man in the armchair. McLean knew it was Victor Alexander before he stood up to identify himself and shake hands. He had a firm handshake and a piercing gaze. McLean remembered his neighbours’ comments and wondered what it would be like to work for him. You certainly wouldn’t argue with him. The man was physically unremarkable yet somehow, he had force.
“I know it’s not the usual form, but I wanted to hear his explanation before you took him away.”
McLean nodded. “Have you had an explanation?”
Alexander shook his head. “I’m waiting for him to stop trembling. Come on, pull yourself together man!”
There was another chair opposite the sofa and McLean sank into it. He looked into the eyes of the handcuffed man and saw the effort that he was making to form a sentence. Finally, with a gulp and a deep breath, he spoke.
“He doesn’t remember who I am.”
“Should he?”
“We’ve met a few times. I used to come and pick Fiona up when she was working late, save her getting the bus home.” He glanced at Alexander. “That happened quite a lot.”
“Fiona?” Alexander said. “Do you mean Fiona Mitchell?”
“My wife. I’m Mark Mitchell.”
“She was a good worker; I was sorry to lose her.”
“I bet you were. All that overtime for no extra pay.”
“She was dedicated.”
“She was overworked!”
“Is that what this is about?” McLean asked. “Getting your own back on your wife’s old boss? Why?”
Mark was shaking his head. “That’s not it. Let me explain.”
He fell silent until Alexander ran out of patience and told him to get on with it.
“I met Fiona when she was a trainee accountant. She was already working for Mr Alexander’s firm and they were paying for her training. I had quite a few friends who’d gone into law and finance so I knew you had to work hard to make it. The trouble was it never stopped. She told me that once she was qualified, she’d have more of her own clients so she could plan her workload. No more late nights because one of the partners needed her to do something urgent. Except it didn’t work that way. She became a safe pair of hands, someone he,” he nodded at Mr Alexander, “could rely on for sensitive work.”
Alexander nodded. “That’s true enough.”
“When we got married, she had to beg for two weeks off to go on honeymoon. Her Dad had a heart attack and he rang her to ask her to come in while he was still in surgery.”
“I didn’t know that.”
“Of course you didn’t. You don’t exactly encourage personal confidences. But how hard is it to realise that you don’t call someone into work on a day their relative is near death?”
Alexander didn’t reply.
“Christmases were the worst. They always open because tax returns are due at the end of January and their clients often use their Christmas down time to get up to date. Somehow Fiona always ended up working because she didn’t have children.”
“That wasn’t my decision. I left all of that to the office manager.”
“Yeah, but plenty of people asked you to intervene because it was unfair. You could have done that, but you just closed your office door and let the office manager’s cronies get their own way. Every Christmas I’d have to go and visit my family on my own. Every year I’d sit there, seeing the sideways looks between my aunties. Their poor neglected nephew with a career woman for a wife. As if she had a choice. All because you don’t need a break if you haven’t got kids. The irony is, we really wanted them. It wasn’t for a lack of trying.”
“Is that why she left?” McLean asked.
“Yeah. She got home from work one Christmas Eve and just sobbed; she was exhausted. We had two days leave together before she had to be back in the office. I wanted to wrap her in a blanket and sit her on the sofa but she needed to see her family. We spent the whole time travelling around to visit everyone, then she went back to work. She handed her notice in a couple of weeks later.”
Alexander was nodding. “I remember. I still don’t understand why you did all of this. Were you trying to give me a terrible Christmas as some sort of revenge?”
“No. That wasn’t it. Have you read ‘A Christmas Carol’? Charles Dickens?”
Mark looked around the room, addressing the question to all of them. Someone muttered that they’d seen the film and McLean wondered if they meant the Muppet version. “Scrooge didn’t understand Christmas. He thought that life was all about money so he ended up alone and friendless, with no-one to mourn him. You reminded me of that story. You’re all alone in this lovely house until you go back to work. Maybe you’re happy that way, I don’t know. It sounds daft now I say it out loud, but I thought that if I could recreate the ghosts, it would help you to understand what Christmas is for. That it might make you think about your employees and look after them a bit better.” He went quiet but McLean had a strong impression that he was holding something back.
“Did you have something else to say?” McLean asked. “Now’s your chance.”
“It’s just – are you happy Mr Alexander?”
Alexander looked surprised. “I can’t remember the last time anyone asked me that. No, I don’t suppose I am. I grew up in a family where hard work and fun were equally important. Oh, we had the most wonderful Christmases back then.” His eyes shone as he spoke. “My father used to dress up as Father Christmas for the children’s party at the factory and I had to pretend I didn’t know it was him. Then over the years, hard work took over and the fun stopped. My wife, Belinda, died.” His voice faltered. “She had breast cancer. We didn’t have children so when she went I was all alone. It’s easier to bury yourself in work than to submit to the sympathy of well-meaning neighbours. Then one day you find that work is all you have.”
He looked up at Mark. “I’m sorry about Fiona, I didn’t realise she was so unhappy. The truth is, I liked it when she came in over Christmas. I don’t suppose she liked me very much, but she was kind. It reminded me of Belinda. She was good at looking after people, I expect Fiona’s the same.”
Mark nodded. “She is. Everyone except herself. I’m sorry for your loss.”
“Thank you.” He looked up at McLean. “I don’t think I want to press charges. Am I able to do that? Can you just let him go?”
“We can. He broke into your garage, but that’s his only offence.”
“Good.”
Everyone stood up and the sergeant removed Mark’s handcuffs.
“There was one other thing.” Alexander said. “Why now? Fiona left nearly two years ago, what prompted you to visit me this year?”
Mark smiled and reached into a pocket for his phone. He found what he was looking for with a few taps and held it out towards Alexander. “This is our daughter, Angela. It’s her first Christmas.”
…
The sergeant went ahead of McLean to stand down the patrol car that had pulled up in front of the house. Victor and Andrew shook hands on the doorstep.
“I can’t supply you with a giant goose, but I hope you have a wonderful Christmas.”
“Thank you. The whole family are descending tomorrow so it’ll definitely be busy, but at least we’ll have a few quiet days afterwards. What will you do?”
“I don’t know. I’ll think of something.”
As they walked down the path, a woman of about fifty walked up. “I’m sorry to intrude, but I saw the police car; is everything all right?”
“Yes, thank you.” Victor replied. “Just a misunderstanding.”
“Oh, that’s good.” McLean saw her hesitate, biting her lip. “Look – I know we don’t really know each other, but Belinda was a good friend to me. I loved her very much and I don’t believe she’d want you to be on your own at Christmas. Would you like to come over for a drink?”
“Thank you, I’d like that.”
McLean smiled. It was a lovely gesture but he still felt as if he might throw up. He checked his watch. If he was lucky, he’d be home in time for hot chocolate.
It’s a cliché for a reason – people buy people. Most big brands don’t build themselves around the personality of the owner, but small businesses like ours have to. It can feel utterly squirm inducing to put yourself out there in your marketing, but it’s worth it. Your personality is the biggest difference between your business and every other similar one out there. Need more convincing? Read this. If you’re already sold on the idea of putting more of your personality into your marketing, read on. I’ve got some great ideas to get you started.
Write the way you talk
Grammar is a slippery little beast. I know the rules which means that I can bend and occasionally break them for effect. (Like starting a sentence with a conjunction – my ten-year-old was horrified by that one.) The great thing about content writing is that the overall effect is more important than sticking to the rules. You can write the way you speak and your content will often be better for it, as long as it gets your point across.
If you find it difficult to sit down and write, start by recording yourself. Imagine you’re explaining something to a customer and go from there. You’ll be able to hear the phrases you naturally use and include them in your writing. You can then edit your writing yourself or send it to someone like me.
Show your face
If this idea makes you want to hide under a rock, I get it. I’ve built up my confidence over time but there are still days where I’ve planned to go live and talk myself out of it. The reason I do it is because it helps people get to know me. When you show your face, it gets more personality into your marketing. It makes it more likely that people will pay attention because they recognise you from earlier posts or face to face networking. You stop being a faceless business owner and turn into someone they can trust.
The easiest ways to show your face involve video, whether it’s live, prerecorded or a reel. Plan what you’re going to say then just press the button and start talking. The more you do it, the easier it gets. If you really can’t face that yet, start with photos that have you in them and build from there.
Tell a story
The human brain loves stories. We associate them with happy childhood memories or good times with friends. Telling a story in your marketing can put your audience in the main character’s shoes or give them insight into your life. (Which gives them another opportunity to see you as a real human being.) Case studies are a great way to do this as you can tell them the story of someone you helped who is just like them. They can identify with their struggles and see you as the solution.
Sharing a story from your life is ideal if you share common ground with your audience. You might have been in their shoes in terms of life experience, for example as a parent. You could also have felt the same emotions, like overwhelm or imposter syndrome. It doesn’t mean sharing your life story but giving a bit of yourself will help you to build a relationship with your audience.
If you’d rather get to know me a bit first, you can sign up to my mailing list for blogging hints and tips straight to your inbox every month. You can unsubscribe whenever you like and I won’t share your information with anyone else.
When the Christmas scramble is over it’s time to turn your attention to a shiny new year. (If you’re really organised the best time to plan for the new year is before your Christmas marketing even starts.) If you plan your marketing on the hoof and never feel as if you’re quite on top of it, I’m here to help. Here are my 4 easy steps to help you plan your marketing for 2022.
Map your services to subject areas
This might sound like I’m stating the bleeding obvious, but your content needs to talk about stuff you want to sell. The key is to cover relevant topics in a way that shows your expertise but also lets your customers know that you understand them. You can keep things really broad at this stage and come up with general subject areas. For me, this part of the plan includes blogging, website copy and content marketing. Once you’ve come up with those, start to think about the challenges that your customers face that you can help with. Shifting your focus to the things that your audience care about will help you to come up with topics. Which brings me to…
Break the big ideas down into smaller topics
Within every big subject area there will be loads of smaller subjects. If you’re a beauty therapist one of your key areas might be skincare. Your audience will have different needs depending on their skin type, individual problems or even the time of year. Break them all down into the smallest topics you can think of. If you’re writing content for December your customers might be looking for Christmas gift ideas, ways to protect their skin in the colder weather or how to look after their skin during Christmas party season when they’re wearing make up more often. The narrower your topic, the more likely it is to be useful to your audience.
Choose a monthly focus
Marketing is pointless if it isn’t consistent. (You’ve probably heard me say that before.) We learn by repetition and studies suggest that someone needs to see your message at least 7 times before it sinks in. When you choose a monthly focus for your marketing it means that every piece of content sends the same core message. Even if your followers don’t see everything you share, the message sinks in and they understand what you offer. It also makes it easier for you to plan your marketing each month because everything comes back to the same central focus. It also means that you can use my next tip much more easily.
Repurpose your blog
A blog is a wonderful piece of content because it’s endlessly reusable. You can take each blog post and break it down into individual tips to share on social media. You can use each tip more than once, creating different types of content. That could include image posts, stories, Reels or other kinds of video just for starters. Look at your analytics to work out what your audience likes and try out new things to see what reaction you get. It saves you time because you don’t have to constantly plan new marketing content or write new words for each individual post. Don’t worry about repeating yourself because no-one sees everything you share.
Listening to my Heart is my life’s ‘work’ and it totally lights me up. You see, we all have an inner guidance system. Call it what you like – intuition, gut feeling, inner being, source – I know that this resonates with you. You know you have it. You’ve had that absolute knowing about whether something is right for you. You’ve felt that calling and known what the right thing was to do.
We all have it, we all know about it, but we’re not all deliberately connected to it. Because life gets in the way. And as a youngster we were actually trained away from it by [well-meaning] teachers, parents etc who wanted us to do as we were told by them. In life we encounter all the shoulds; all the advice and feedback from others; all the concerns about what others will think of our life, decisions and actions.
Connecting to my inner guidance and listening to my heart has led to so much ease and joy in my life. I love encouraging my daughters to listen to their own hearts. They won’t always have me to guide them, but they will always have their own inner guidance. And no one knows us better than we know ourselves, right!?
5 ways to connect to your own inner guidance system and leverage the energy that creates everything you desire in life:
1. Meditate daily for 20 minutes.
This is the absolute cornerstone of connecting to your own inner guidance system. Meditating allows you to quieten your mind and connect to the power within you. Consistent daily meditation is so powerful – you won’t recognise yourself after 30 days! I am currently running a 30-day meditation challenge in my Facebook parenting group (an inspired action straight from the heart of course!). Join us if you feel inspired (link below).
2. Be present.
Being present in the moment and focusing on the Now is super powerful – after all, the Now is all we ever have. By doing this we are able to enjoy each moment for what it is. Focusing on the past creates depression; focusing on the future creates anxiety. Why wouldn’t you choose to live in the present?
3. Calibrate negative emotions.
Everything you need is already within you. But from those lower vibration emotions (depression, fear, anger, doubt, blame) you are unable to tap into it. Soothing those feelings enable you to move forward in Love, Joy, Peace, Ease and Satisfaction (those delicious high vibration emotions) – and thus connect to your own inner guidance system where you will be able to see things from a higher perspective and literally manifest the right people, ideas and experiences. This is the work I do with people as a Clarity Coach.
4. Unfocus regularly throughout the day.
Taking 2-5 minutes throughout the day to close your eyes and breathe deeply allows you to unfocus and reconnect to your inner guidance system.
5. Flow activities.
Find a ‘flow activity’ that suits you. Flow activities are those which take you away from your mind and require you to put your focus solely on what you are doing. For example, running, colouring, crafts. What do you enjoy doing that helps you to unfocus from the world around you?
About the Author
Tracey Hutchinson lives in Leicestershire, UK and is a wife and an Unschooling Mum to 2 incredible girls – 10 and 1. She loves nothing more than to support Mums to go beyond traditional parenting, into the realms of parenting in the present moment with Joy, Ease, Love and Connection. As a Clarity Coach, she works with clients to release negative feelings, thoughts and beliefs around a particular topic and come into alignment with their own inner guidance system.
It’ll soon be time to hang up the ‘closed’ sign and head off for Christmas. (My closed sign is metaphorical – my office is in the garden and I don’t get visitors.) I know that there are lots of things that are traditionally great about Christmas, but it can also be hugely stressful. The conversation at a recent networking event turned towards gratitude and how much it can benefit our mental health. It got me thinking about the things I actually enjoy about Christmas, so I decided to write them down. Here are my 5 favourite things about Christmas…
Time off
I love taking the school holidays off. There’s nothing quite so joyful as turning off the alarm clock until January. I get to visit people I don’t get to see and spend more time with the ones I live with.
My favourite day off is the one I take on my own before school finishes. I know, I’m weird. I spend the day pottering about doing whatever festive thing comes to mind. It might be ‘Muppets Christmas Carol’ (again) or it could be wrapping presents with a mug of mulled wine and a mince pie. Bliss.
Eating
I’m a vegetarian so I’m not talking about turkey (although I do love Paxo). It’s all the other stuff that goes with Christmas. The cheese, the mince pies, opening the Prosecco at breakfast time. It’s the ridiculously huge tubs of Twiglets, Cheeselets and chocolates that you don’t get at any other time of year. I know I could eat pickled onions all year round, but I don’t. It’s all part of the festive feast and I love it.
Christmas lights
If Christmas trees were banned tomorrow, I wouldn’t mind, as long as I could still have my lights. I love wearing jumpers and scarves and the fact that cold weather makes hot chocolate essential. The only thing I struggle with is the lack of light. A lot of my favourite things about Christmas involve lights – the Christmas tree, the candles and the high street displays. When January comes and the Christmas lights go out, the winter always feels just a little bit harder.
Singing
I’m not a religious woman, but I always head to church at Christmas. One of my relatives is a churchwarden and it’s always fun going to Christingle and watching lots of small children handle naked flames. Also, Christmas carols are brilliant, even if you’re not a believer.
There are also loads of good tunes on adverts and in the shops (although I was once a Christmas shop assistant and I know how wearing they get by Christmas Eve). It’s the one time of year that you can sing to your heart’s content and no-one bats an eyelid.
Murder
Don’t worry, I’m not about to start bumping off family members. Christmas is often associated with ghost stories, but I’m a crime writer. ‘Hercule Poirot’s Christmas’ is a fixture in my festive viewing, along with any new Agatha Christie adaptations that pop up. My husband bought me a copy of ‘The Mistletoe Murder and other stories’ by PD James a few Christmases ago. Since then that bit between Christmas and New Year, when you can’t remember what day it is, finds me curled up on the sofa with a new seasonal crime collection.
What are your favourite things about Christmas? Leave a comment and let me know!
I know that when you buy Christmas presents it’s because you love the person you’re giving it to and you want to give them a treat. Buying them a business-related gift can feel a little bit boring. It doesn’t have to be. If you ask most business owners what they want you’ll get something along the lines of more sleep, snacks, alcohol and financial security (that last one applies every year, but especially now). The thing is, you can make their business owning life better and still give them a great Christmas present. Here are my top 5 ideas for great gifts you can buy your favourite business owner this Christmas.
1. Entertainment
A business owner’s mind is constantly buzzing, so get them a present that helps them switch off. That could be a film to watch at home, or cinema or theatre tickets for a night out together.
If they love reading, a Kindle could be perfect. I resisted one for years until my husband got me one for Christmas. I still love real books, but now I can carry a whole library wherever I go. Alternatively, buy them your favourite book or vouchers to choose their own.
2. Stationery
Stationery addiction is real and occasionally necessary. I get through notebooks at a ridiculous rate so tend to shop at the budget end of the market. (I’m looking forward to being back at expos where I can snaffle them for free.) One of my favourite gifts was the beautiful pen and pencil set that I use every day. It’s a small thing that makes life better. You could choose lovely pens or a classic Moleskine notebook. You can even get fab digital notebooks if you prefer.
3. Time saving Christmas gifts
No-one can buy time, but you can buy help. If you want to outsource to a particular VA/designer/writer but can’t afford it, drop some heavy hints. Share this post on Facebook and say, ‘did you know Kirsty does gift vouchers for her blogging packages (or service of your choice)?’
If that feels weird, choose something fun that will save time in other areas of their life. A nifty gadget, meal subscription or some chloroform to help them get the kids to bed. (Joke. I hope that was obvious.)
4. Lovely things for their office
A lovely office space became more important during lockdown, when we couldn’t easily go out for a change of scenery. I have a miniature chimp and a couple of plants on my desk, it’s very cheerful. A good Christmas gift could be a plant or a beautiful print.
You could also choose a gadget that makes their office a more pleasant place to be. Would they like to work to music but don’t have the kit? Could an office water bottle help them stay hydrated?
5. Things to eat and drink
Yes, I know, this is a gift you could buy for almost anyone. The truth is, I’ve never known so many snack addicts since I started hanging out with other business owners. Buy one of us a snack basket with biscuits, crisps and chocolates and you’ll have a friend for life. Tea and coffee will also be gratefully received.
It probably goes without saying that alcohol is always a win. I know a few freelancers who don’t drink, but not many.
What do you want to ask for this Christmas? Leave a comment and let me (or your family) know!
If you’d like to treat a business owner to my services this Christmas, visit my shop to find out more! (Or if you just want to treat yourself to some high quality content in 2022, let’s have a chat.)
Alternatively, why not start the New Year with regular content writing hints and tips straight to your inbox? I hate spam (I’m a vegetarian), I won’t share your details with anyone else and you can unsubscribe any time. I promise I won’t cry. Much.
Freelance life has its ups and downs, but sometimes you get lucky. One of my lucky moments involved meeting the lovely Jules Baines from Just Jules jewellery. I met Jules networking (I know, this is a recurring theme for me). We became friends and I bought a lot of gifts from her (because she’s a genius who can always be relied on to come up with the perfect present). It meant that when she needed some help with her marketing and content creation, I already knew all about her brand and how she looks after her customers. Now we work together regularly and it’s always new and exciting.
What Jules needed
When we first spoke, Jules already had a flourishing website and she shared occasional blog posts alongside news and updates. She wanted to make more of the blog and start posting more regularly. Then, as we chatted, she started talking about the other website updates that were going to happen. She didn’t feel that the copy in certain areas really reflected her brand, so we talked about ways I could change it. Then, before you know it, we’d landed on the subject of product descriptions and how much new stock gets added to her website every year.
Since then, we’ve worked on blog posts, updated website copy and product descriptions. The work is always fun because Jules is incredibly creative and the brand takes in jewellery, candles, wax melts and home décor.
How we work
Since I first started writing for Jules, we’ve had a global pandemic and Just Jules jewellery has become a permanent fixture in a bricks and mortar shop. (The Lifestyle Barn at Bawdon Lodge Farm, in case you’re wondering. If you’re in or around Leicestershire I highly recommend a visit.) The website is still thriving, helping Jules to stay in touch with her customers.
We get together about once a month and work out what we’re going to do next, then I go away and do the work. This often involves Jules sending me loads of gorgeous pictures, which is a lovely thing to have in your inbox. I’m about to start work on a Christmas blog and can’t wait to see what’s coming next!
You can have your own Just Jules shopping experience at the Lifestyle Barn or visit her website.
I can create the content you need, when you need it. Let’s have a chat and you can find out how it works.
It’s all very well knowing that you want to include evergreen content in your marketing. (If you don’t know what evergreen content is or why you’d need it, start here.) The real question is, how do you start creating it? Read on for five quick ways to help you get started.
Know your audience
When you start creating evergreen content, it’s important that you know who you’re writing for. The normal rules of getting to know your audience apply, but when you’re creating evergreen content, you need to go a bit further. Identify the beginners in your audience and what they need to know. Experts will look for the latest news and updates and that’s not what evergreen content is about. Write for the newbies and you’ll be heading in the right direction.
Keep sharing
Evergreen content is great for SEO because it’ll turn up in Google searches for ages after you wrote it. That doesn’t mean you can ignore it completely (sorry). Give it a little boost every so often by resharing it on your social media platforms. You could also include this kind of content in a welcome sequence for new email subscribers. It can work as an introduction to your area of expertise and will help new subscribers understand the work you do.
Creating evergreen content: format ideas
There are a few kinds of content that lend themselves really well to this. If there’s a topic that most of your audience want to know about or questions that you answer all the time, start there. Here are a few examples.
Frequently asked questions
If you already have a FAQ page on your website, you’re off to a flying start. If not, start thinking about the questions you get asked all the time when people first get in touch. These are the kinds of questions that they’ll be typing into Google as well. You can even improve your SEO by linking to these posts from your FAQ page so visitors can head there for a bit more detail.
How to guides
When it comes to creating evergreen content, these are a classic. They’re ideal if you do the kind of work that your audience might want to DIY to start with. My version of this is a series of blog posts that show you how to write your first blog post. (If you’d like the full series straight to your inbox you can sign up here.) Create a guide that walks your readers through a topic step by step and you’ll have created a resource that’s useful for both new and existing visitors.
What to expect
Most people don’t like trying new things. I know that sounds pessimistic, but it’s true. You might have loads of potential customers who aren’t booking because they’re scared what might happen if they do. The best thing that you can do is to talk about what they can expect when they contact you. What happens at the first consultation or after they fill in that contact form? This is different from an FAQ; people won’t ask because they’re worried about looking stupid. Put their fears to rest by telling them what to expect.
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If you’ve ever heard the phrase ‘evergreen content’ you might have written it off as a bit of a buzzword. You might have heard it described as ‘cornerstone’ content in those SEO guides too. The thing is, if you haven’t got to grips with evergreen content yet, you’re missing out. It’s incredibly useful and could save you a heap of time. So what is it and why should you care? Read on…
Evergreen content stays relevant for longer
Evergreen content got its name because of its resemblance to evergreen trees. It might not look at home covered in fairy lights at Christmas, but it does last for ages. This kind of content doesn’t talk about current news, trends or even a particular season. They’re the sort of posts that your audience could find any time, for years to come, and they’ll still be helpful and relevant. It’s the difference between talking about panic buying petrol and how to maintain your car between services.
It’s great for SEO
Evergreen content is great for SEO because it covers the kind of topics that people search for time after time. You could write a blog post about how to soothe a screaming baby now and new parents might still be finding it in 2031. Posts about current affairs or new trends will get you website traffic in the short term (which is still a great thing). Evergreen posts will keep going for longer. Your figures might drop a bit, but they’ll keep going, quietly working away in the background to bring you new visitors.
It has wide appeal
The key thing about evergreen content is that it generally isn’t for experts. Someone who’s experienced in your field already knows the basics so will only be looking for updates. Evergreen posts work better for people who need a beginner’s guide to a topic. This is great for you because if you’re an expert working with non-experts, it’s an opportunity for you to share your knowledge. Your visitors might learn from you and do a DIY version, but they’ll still remember you as the expert who helped them when they’re ready to pay someone else.
Some examples of evergreen content
If you like the sound of this evergreen lark and you’re starting to think about topics, here are some ideas. In every industry there will be perennial subjects that never go away. Your audience could be interested in time management, parenting skills, how to write their first blog post or questions to ask a new supplier. When you come up with an idea, ask yourself whether anyone will care about this in five years’ time. If the answer’s no, you might still have a great idea for a post, but it probably won’t be evergreen.
Keep it updated
It’s tempting to think that once you’ve created your evergreen content you can just ignore it until the end of time. Sorry, but that’s not how it works. While the posts will definitely stay relevant for longer, it’s still worth checking in on them from time to time. Attitudes change and while your advice might be spot on for a few years, it won’t necessarily stay that way forever. A quick read through every year or so will tell you if anything needs updating to extend the life of your content.
