Category: content marketing

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Does grammar even matter anymore?

The image shows a woman in a black t-shirt writing on a notepad, probably wondering if her grammar is OK.
Photo by picjumbo.com: https://www.pexels.com/photo/person-holding-blue-ballpoint-pen-writing-in-notebook-210661/

Every so often, a conversation will crop up in my social media feed about grammar. The person writing the post wants to know how much we all care about it and whether mistakes bother us. Aren’t we all talking more informally now? Does grammar even matter anymore? Here’s what I think.

Your audience matters

When I write my content, I’ll be thinking about you. Not in a weird way, of course. I’ll think about how you balance running a business with everything else in your life and the marketing challenges you might face. It’s the same when I write for my clients. The type of language I use depends on who we’re talking to.  It’s not so different to having a conversation when you think about it.  A chat with your friends is very different to a meeting with the bank manager.

Think about the kind of person you’re talking to and what image you want to put across. Do you need to be professional but approachable? Could you have a chat with your customers over a cuppa?

Speech vs writing

It can be easy to get the right tone when you’re speaking but writing it down can prove a bit more difficult though.  I’ve often advised people to record themselves speaking if they’re struggling to write. The trouble is, they often find that their sentences suddenly look wrong on paper.  We start to wonder whether that word is spelt right or if there should be an apostrophe somewhere.

I’ll admit that I’m a grammar pedant. Even if my clients are relaxed about grammar, I want to get it right. Having said that, there are times when bending the rules can make your message more effective because it’s the sort of language your audience would use. At the same time, I’m not going to judge anyone for getting it wrong. I know some highly intelligent and creative people who struggle with grammar and spelling. In the grand scheme of things, it’s more important to get the message across. 

When does grammar matter?

There are forms of communication where every comma matters.  Legal and financial documents must be precise.  They have a language all their own.

It’s important to strike a balance.  Say, for example, you’re a financial adviser who wants to start a blog.  You need to create the right impression.  You’re intelligent, experienced and (most importantly) you know what you’re talking about.  However, none of that will matter if your potential customers don’t understand a word you’re saying.  Your tone needs to be formal but accessible.

If you’re a mum making baby clothes to sell to other mums, they’ll still want to hear about the quality of the product but your tone can be much more conversational.  You’re having a chat with someone who shares your experiences.

Listen to people talk

Conversations are going on all around you.  Some involve you, others don’t.  If you want to start tailoring your language to your audience, start listening to how people speak.  You can start with your customers and the people you meet at networking events but eavesdropping can help too. Think about how the language you hear in a business-focused setting differs from the conversations you overhear in coffee shops or on public transport.  Ask yourself whether the person you can hear could be a potential customer. Different groups of people have very different speech patterns and learning about them can help you to write for your audience.

Is grammar important to you? If you want some help writing in a way that speaks your customers’ language, let’s have a chat. Alternatively, use the form below to receive writing and marketing tips straight to your inbox every month. I won’t share your details with anyone else and you can unsubscribe whenever you like.

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How talking about transformation in your marketing will help your customers buy

A woman lies in bed reading an article talking about transformation
Photo by Karolina Grabowska: https://www.pexels.com/photo/woman-reading-a-magazine-in-her-bed-6633697/

When you create marketing content for your business you’re aiming to show your future customers how each product or service will help them. You’ll do that in different ways, whether you’re writing content to build your relationship or copy to convince your audience to buy now.  Talking about transformation and how your products and services bring it about helps your audience see the benefits in action. It’s like a before and after weight loss picture with feelings.

Here’s how it works in practice.

The before

This is often the bit your audience will identify with most. Sometimes it works visually, particularly if you help your customers to achieve a physical transformation. At other times it doesn’t because you need to show that you understand how they feel. Your ‘before’ could be a feeling, like mum guilt, depression, or worry. Use those feelings as your starting point and talk about them in your marketing.

The after

Now comes the part where you show your audience where they could be with your help. You can do this in a blog post, offering general advice to help them see the benefits of your products or approach. This could be something like “why you need to hire a professional will writer” or “how accounting software saves you time”.  You can also offer tips that will give people a practical taster that your advice works and put them into free downloads to encourage sign-ups to your email list.  

The most powerful pieces of content are things like client testimonials and case studies that show your real-world results.

How talking about transformation works

The idea of talking about transformation might seem a bit obvious; you show your customers the before and after and it convinces them to buy. The thing is, it goes deeper than that. Human beings have always used stories to form communities. You’re telling someone a story when you talk them through a transformation. You’re also showing them that you understand. You stop being a business that wants to sell them something and become another person who knows what it’s like to be drowning in paperwork or how important it is to buy your mum a great Christmas present.

Two types of transformation

There are two ways that you can change someone’s life; you can make a physical difference and an emotional one. Good marketing content uses both.

Physical

When you’ve helped someone to achieve physical change, it could be outwardly obvious. That’s where those before and after photos come into play because you can show how much more toned someone is or improvements in their skin. You might not always be able to spot the difference by looking at them. Maybe you’ve saved someone time, helped them get more organised or to achieve a goal that’s only obvious to them. That’s where you need to start writing about it.

Emotional

Showing a practical transformation is great, but it only works if the person seeing it has an emotional response too. You might look at before and after photos and shrug because it’s irrelevant to you. Talking about the feelings that go with the transformation is what motivates people to take action. Get them to imagine what it would be like to feel healthier or less stressed. Show them that they can feel more confident in their parenting skills. That’s the stuff that motivates someone to make a change.

Do you need to start talking about transformation in your marketing? I can help with that. Book a call here and let’s have a chat.

Alternatively, if you’d like writing and marketing hints and tips straight to your inbox every month, sign up using the form below. I don’t do spam and you can unsubscribe whenever you like. You’ll also get a copy of my free guide with 5 easy content marketing tips to help your future customers find you online as a thanks from me!

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6 tips to make planning your Christmas marketing a breeze

Christmas marketing - the adventure begins!
Photo by Simon Migaj from Pexels

Your Christmas marketing could be all about gifts, but it can also give you the chance to show your customers what you’re about and to have some fun. You can find some ideas for things to talk about in your Christmas marketing here. When it comes to sharing them there’s more to it than social media…

Email your Christmas marketing

You might think that email marketing went out with the dinosaurs, but it’s alive and well, with 99% of email users checking their inbox every day and businesses in the UK reporting an income of £42 for every pound they spend on email marketing. The key is to be helpful, entertaining, or both. Give your subscribers easy-to-buy gift options, helpful tips, discounts or something that will cheer them up.

Gift guides

Gift guides are a brilliant marketing tool because you can use them as a lead magnet to encourage new sign-ups to your email list and send them out to your subscribers.

When you use them in your Christmas marketing you can split your products into different categories and highlight the best gift ideas. Write a short and catchy description of each product, put them into a PDF with a gorgeous image and you’re ready to go.

Put a gift page on your website

Adding a new page on your website might sound like a lot of work, but it really isn’t. It’s just another way of sharing the information you put into your gift guide. That way, if someone doesn’t follow you on social media but finds your website on Google, they can still buy from you. Just make it easy for them to search by category or price so visitors can find exactly what they want.

Social media posts that show behind the scenes

You can help your customers get to know you by showing them what’s happening behind the scenes. If you’re celebrating Christmas jumper day or are supporting a charity, let your audience know. Talk about what Christmas means to you or share a festive joke. You can build engagement by asking your customers to share a picture of their tree or what their favourite Christmas film is. You can get more ideas from this book.

Run a competition

I don’t mean something that everyone and their dog would enter, like ‘win a bottle of fizz’ (unless you’re a wine merchant, then it’s ideal). Offer something that your ideal customer would value. You can use it to attract new email subscribers or social media followers and it’ll help you to create lots of posts as you can talk about the prize itself, the build-up to the prize draw then go live to choose the winner.

Don’t forget about print

When you were a kid, did you ever go through the Argos catalogue circling the stuff you’d love to find in your Christmas stocking? Print works because it cuts through the social media noise. Your customers can keep a gift guide on the kitchen table or pin a leaflet to their noticeboard. You can hand them out at Christmas fairs or put them in the post.

Send your customers a Christmas card and you’ll give them warm and fuzzy feelings and remind them that you’re here when they need you.

Do you need some new ideas for your Christmas marketing? Would you rather just hand it over and get on with running your business? I can help with that. Book a call here and let’s have a chat. You can also get ideas for Christmas posts from 1st December to Christmas Eve by snaffling a copy of my book here.

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How thinking about seasonal marketing can help you plan your content

Seasonal marketing leaves in a line.
Photo by Designecologist: https://www.pexels.com/photo/leaves-hang-on-rope-1389460/

If I told you to think about the seasons when you plan your marketing content, a whole host of obvious ideas might spring to mind. Or they might not. Maybe your business doesn’t have obvious seasons or perhaps you’ve done every topic you can think of to death. Seasonal marketing doesn’t have to be about Christmas or encouraging your customers to book their summer holiday. Here are some obvious seasonal marketing ideas along with a few that take a sideways view.

Special occasions

A special occasion like Christmas or Easter gives you a great focus for your marketing if you offer related products or gifts. In a broader sense, you could treat the whole wedding season as one big special occasion. It’s always worth thinking about how you can relate your product or service to a special occasion in a less obvious way. You could offer financial advice for the school holidays or promote noise-cancelling headphones before your relatives descend for Christmas (or is that too harsh?).

Spring

Seasonal marketing for spring might feel like an easy job if you’re a garden centre or if you can help people with their spring cleaning as you can share hints and tips that will help your audience even if they don’t buy from you. You can also find ways to talk about outdoor activities, particularly if your business is related to travel. Talk about what’s available in different areas, even if you don’t earn anything by promoting them. You can also share stories about environmental issues and how you’re doing your bit.

Summer

If I’m being optimistic, summer could equal sunshine but it’s also weddings and school holidays. You can talk about fun in the sun, wedding fashion and last-minute holiday deals but think about taking a different approach too. Lots of working parents struggle with school holiday juggling every year. You might be able to offer activities but what if you could support them with getting a better work-life balance?

Could your content include screen-free ways to entertain children or what to do if you hate hot weather?

Autumn

I love Autumn because it’s the start of the rugby season and it becomes socially acceptable to stay indoors.  It’s about finding the balance between being cosy inside and getting outdoors. Autumn also brings Hallowe’en and bonfire night, two of my favourite festivals. You can use scary stories in your marketing without talking about ghosts. Share the things that could go wrong if your customers don’t ask the right questions when they’re choosing a service provider. Fireworks are about light triumphing over darkness – how do you help people overcome adversity?

All this and I haven’t even mentioned how you could educate your audience to channel that back-to-school energy.

Winter

Have you ever read ‘The Lion, the witch and the Wardrobe’ where the witch made sure that it was always winter but never Christmas? Christmas makes winter bearable because it’s all about fairy lights and family time. Then you’re into January and a diet of broccoli and water. The symbolism of a new year is great, but I reckon that good winter marketing needs to acknowledge the fact that people need cheering up. It’s freezing outside and dark by teatime. Offer your audience a new start if they want it but give them something to alleviate the gloom too.

Do you need some new ideas for your blog and seasonal marketing? I can help with that. Book a call here and let’s have a chat. You can also get 50 blog topic ideas you can use in your business today by snaffling a copy of my book here.

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Are you setting boundaries between your personal life and business marketing?

The image shows a laptop, book and phone wrapped in chains. This is setting boundaries at its least technical and most extreme.
Photo by Pixabay: https://www.pexels.com/photo/black-android-smartphone-on-top-of-white-book-39584/

I’m a big believer in sharing some of your life in your marketing. Here’s why. The question is, how much do you share? It’s one thing to give your audience a glimpse behind the scenes, but that doesn’t mean giving them access to your entire private life. Everyone is different; what’s right for you may be inappropriate for someone else. Here are some of the things I thought about when I was setting boundaries between my marketing and life behind the scenes. I hope they help you too.

Can you talk about work?

I ran a blogging workshop at a business retreat a few years ago and one of the attendees told me that she couldn’t talk about her day job. At all. She’d signed a non-disclosure agreement. She was building a business on the side and could talk about that but couldn’t share any anecdotes about her work history or experience. It’s an extreme example, but if you work with sensitive information or have a duty of confidentiality towards your clients this could be an issue for you. The problem is that case studies are a great way of showing future customers the kind of challenges you deal with. I often share an anonymised version of a case study in these circumstances. If it’s something distinctive or highly personal I’d still recommend contacting the client in case they recognise themselves.

What do you want to protect?

Your family might support you in your business but that doesn’t mean they want to feature in your marketing. My husband has appeared in the background of a few Zoom calls, but he’d be deeply uncomfortable if I put him on Instagram. I talk about my children because it helps me to connect with other business-owning mums, but I never share images of them or mention their names. This is the kind of boundary that it’s best to set by having a conversation with the people closest to you. My kids aren’t old enough to consent to be on social media, so I don’t put them on there. That’s why I acknowledge their existence but don’t share details.

You might think this is a small issue, but it can cause rifts if you make assumptions. (Google ‘why don’t we see Aimee Osbourne’ if you don’t believe me.)

Setting boundaries around personal details

Setting boundaries isn’t just about protecting your family members and throwing caution to the wind when it comes to your privacy. On a practical level, sharing too much personal information puts you at risk of identity theft or being scammed.

You might have started your business because of something you went through and want to help others with. Connecting with your audience might mean sharing some incredibly personal details. You might be talking about your experience of baby loss, medical treatment or mental health issues. Your audience might read about your experience and emotions and be relieved that they’re not alone. At the same time, you might feel that some details are too personal. Remember, it’s your decision. If it feels like too much, leave it out. I know you want to help your audience but think about what’s right for you too.

Do you need some help creating marketing with the right boundaries? I can help with that. Book a call here and let’s have a chat. Or, sign up to my mailing list for blogging and marketing hints and tips straight to your inbox every month.

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Why you need to show your life in your marketing

A woman celebrating - you can put life into your marketing too.

You’ve probably seen loads of marketing advice telling you that you need to share your knowledge and establish yourself as an expert in your field. That’s all true. When you have a small business, you need to go one step further and share a bit of your life with your customers. The big brands can build a corporate image around their values, but you need to show your audience who you are as a person. Here’s why you need to put some of your life into your marketing.

It makes your audience feel part of something

Content marketing is designed to help you build a relationship with your audience so that they’ll buy from you. When your marketing creates a community, it helps your audience feel as if they’re part of something amazing. That might happen because of chats in the comments on your posts or what you share in your Facebook group.

The easiest way to make your audience feel included is by giving them a glimpse behind the scenes. If you create products, you can share videos or posts of you making something. Someone might see the work in progress and decide they must have the finished product! Case studies are brilliant if you’re like me and offer a less visual service. You can show prospective customers the process so they know how you work and can read about the results.

Shared experience connects you with your customers

Maybe you started your business because you came through a challenge and wanted to help other people do the same. Your story needs to be central to your marketing. It shows your customers that you understand what they’re going through because you’ve been in their shoes. You can build trust by talking about your experiences. This is particularly good for business or health coaches, personal trainers and parenting experts.

Showing your life and the experiences you share with your customers can also work in another way. Whilst it might not be directly relevant to your business, sometimes you just want to work with someone who’s on the same wavelength as you or support their business. I work with lots of business-owning mums and it gives you a shorthand that makes communication easy and fun.

Sharing your life shows people you’re human

When you spend time running a business online, you’ll inevitably come across people who forget you’re a human being with feelings. They think that those nasty comments will bounce off (if they even think before they type). Sharing posts that show people what your life is like when you’re not at work helps to remind people that you’re a real person. It could also help to distinguish you from another, similar, business. I haven’t had anyone tell me they want to work with me because I’m a rugby fan so far, but you never know!

One word of caution; use posts like this sparingly. Every so often is fine but your customers aren’t your friends. They don’t need 500 pictures of your baby, cute puppy or to hear about how hungover you are. Just an occasional reminder that you have a life outside business.

Are you ready to put some of your life into your marketing? I can help with that. Book a call here and let’s have a chat.

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Why you need to start using emotional marketing

A woman experiencing emotional marketing.
Photo by Ekaterina Bolsova via Pexels

Does your marketing get in touch with your customers’ emotions? I don’t expect you to have them sobbing into their cornflakes all the time, but emotional marketing can be incredibly powerful. The adverts that you remember are the ones that made you feel something. Think of that McDonalds Christmas ad that made every mum wish her children would stop growing up so fast and you’ll get what I mean. Emotional marketing doesn’t have to be hysterically funny or make your audience cry to be effective. Here’s why you need to start thinking about your customers’ emotions when you create your marketing content.

Know like and trust

You may have heard this one before, but the know, like and trust factor is one of the key things you need to build if you want a successful business. People are learning to trust their local small businesses, but they can still be wary of handing their money over to someone who might disappear into the night. If you regularly share marketing content that shows your audience you’re a real person they’ll start to trust you. Make it something human and relatable and they’ll start to like you.

The great thing about emotional marketing is that you can be yourself. That might be terrifying, but it helps you to attract your kind of people. Your marketing makes them feel seen and understood. We’ve all learned the value of community over the past two years; emotional marketing can help you to build a community around your business.

Decisions come from the heart as well as the head

Have you ever made a logical decision then hesitated because it didn’t feel right? Or had a gut feeling about something that eventually proved to be correct? Our brains process emotional information far more quickly than facts. In fact, emotions bypass the logical part of the brain altogether. It means that emotional marketing helps you to create a great first impression before your customers know anything else about your business. They might still make a list of pros and cons, but it’ll probably come later. Or be completely irrelevant if they don’t like you.

That doesn’t mean that your marketing has to be ‘likeable’ as long as you make your audience feel something. Creating a connection is the most important bit.

Emotional marketing can be used in different ways

As you might expect, different emotions get different results. Negative emotions are more likely to encourage people to take action. Content that makes them laugh or feel happy is more likely to be shared. Your business will influence the kinds of emotions you want to evoke, but it’s important to include a mixture. You might help people with a challenge that makes them feel stressed or anxious. Maybe you want them to think about something difficult that they didn’t know about. It doesn’t mean that your marketing needs to be relentlessly depressing. You can still share the positives. This is particularly true if you’re showing your audience the before and after – more on that in a future post.

Are you ready to get some emotion into your marketing? I can help with that. Book a call here and let’s have a chat about how I can help you.

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Need some new ways to repurpose your blog?

Repurpose your blog for fresh new content
Photo by Karolina Grabowska from Pexels

When you repurpose your blog, you take it from being a series of lovely informative posts on your website to a content generating machine. No, I’m not exaggerating. When you’ve gone to the effort of writing a blog post (or getting someone like me to write it for you – https://www.kirstyfrancewrites.co.uk/packages/) why not make it go as far as you can? I’ve written about this before but, as with all things in marketing land, there are other methods that you might not have considered yet. Here are my top 5 favourites.

Create Reels

You don’t have to dance or point to create a good Reel. They can just be good fun. Using your blog as a starting point makes it easier to come up with content ideas. I’ve done a few myself and follow Virginia Kerr for inspiration. You can do tips to camera but if you absolutely don’t want to show your face you can use images too. They’re being rolled out on Facebook as we speak so it could be a good time to give it a go.

Inspire your podcast

If you’re pushed for time the idea of starting a podcast can feel a bit overwhelming. On the other hand, if you’ve already started one you can repurpose your blog and use it for topic ideas. A lot of people who don’t have much time to sit and read will listen to podcasts or audiobooks while they’re out walking or folding laundry. (That’s me if you couldn’t tell.) Do a solo chat about your subject or invite a guest to offer their perspective.

Write a new blog

If your audience really loves reading blogs or you just need new ideas, look to your old blogs for inspiration. If you’ve written a post with 5 tips, choose one and go more in-depth. For example, if you’re a florist with a blog post about choosing flowers for your wedding, one of the tips might be about seasonality. That could be a whole post by itself. I’ve mentioned headline writing in loads of blogs but I’ve never written one that’s just about headlines. I’ll get round to it eventually…

Repurpose your blog into a presentation

A blog post is designed to educate and entertain your audience, as well as building your authority. If you wanted you could turn it into a training session. I’ve written a series of blog posts about how to start writing a blog and delivered training on it too. If you’d rather hide under a rock than deliver training, you can still repurpose your blog into a shareable presentation. I’ve just started investigating using SlideShare for LinkedIn – if you have any tips, please let me know!

Create an infographic

This is one of my favourites because it appeals to the visual learners. It means that you could attract a whole new audience who love graphics and won’t necessarily read a blog post. Take the main points from your blog post and use them as headings. You can add a bit of extra information too. The best part is that you can use it as an image within the blog post itself as well as sharing it on social media.

Would you love to use some of these tips to repurpose your blog but don’t have a blog to do it with? I can help with that. Take a look at my blog writing packages or book a call here and let’s have a chat about how I can help you.

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5 ways to improve your blog today

Improve your blog today
Photo by Suzy Hazelwood from Pexels

Have you ever sat looking at a blog post you’ve just slaved over and felt that it was just a bit – meh? Could it possibly be a bit waffly and difficult to read? Maybe you’re just wondering why anyone would be interested in what you’ve got to say. If you’re worried that your topics are less than thrilling, this might help. Otherwise, read on to discover the 5 steps that will instantly improve your blog.

Edit ruthlessly

When you love what you do it can be easy to go on a bit. The trick is to know what to leave and what to remove. You might just need to take a few words out. Firstly, take out the adverbs. You don’t need to say that something is really exciting, it’s just exciting. Then, make each sentence as simple and jargon free as you can. If you wouldn’t say it to a customer in a face-to-face chat, don’t put it in a blog post.

Use subheadings

Subheadings are your best friend when it comes to readability. (Yes, that is a real word.) Reading one endless block of text is tiring; break it up with subheadings and you’ll instantly improve your blog. It makes it more scannable too, so if a visitor is looking for something specific a good subheading can help them find it. You’ll also make your post more user-friendly to people using assistive technology like screen readers. Another big plus is that Google loves subheadings because they suggest you’re organised.

Write a good headline (or 20)

A good headline might seem like a small thing, but it’s an easy way to improve your blog. A great headline will attract attention when it pops up in a search and makes it more likely that you’ll be found in the first place. Your headline needs to let people know what to expect when they click through (no clickbait please). Using the right kind of language also makes it enticing and relatable. Sometimes this can be as simple as making a headline feel personal by using ‘you’ or ‘your’. Write a few then try them out in a headline analyser like this one.

Add a CTA

OK, this probably won’t improve your blog in terms of quality. I put my hands up to that. Using a call to action (or CTA) will help you to make your blog part of your overall business building. If you want your readers to do something after they’ve read your blog post, tell them. People often need a bit of a prompt before they take action. Give them a link to your shop or to book a call, ask them to leave a comment or invite them to sign up to your mailing list.

Get feedback

Here’s the scary one. You will improve your blog much more quickly if you ask someone else to read it and tell you what they think. Weirdly, it’s far more frightening than hitting publish and sending your post out onto the anonymous internet. Getting feedback from a friend or an editor will teach you a lot. You’ll find out what bits have too much jargon or where your sentence structure doesn’t work. Being brave and getting feedback lets you make improvements now.

Could you improve your blog by letting someone else write it for you? I can help with that. Just click here to book your no obligation chat.

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How to get blogging basics right (aka I made mistakes, so you don’t have to)

Blogging basics
Image by Suzy Hazlewood via Pexels

If you’re just starting out writing a business blog it’s important to get the basics right. On the other hand, if you’ve been going for ages, it’s still worth checking to see if you’ve developed any bad habits. I’ve made every blogging mistake going (please don’t look, it’s embarrassing). When I look back on some of my early blogs now, they make me cringe. It’s made me realise how important it is to get the basics right. Here are my top 5 blogging basics that will get you started (or back on the right track).

Know your audience

Sorry if you’ve got déjà vu; I sometimes feel as if I start every blog post with this. The thing is, knowing who you’re talking to is absolutely fundamental. It’s not about excluding anyone; you’re just focusing your time and energy on the people who are most likely to need what you offer. When you have a clear idea of who they are and what they care about, it’s much easier to talk to them. That way you’ll create blog posts that make people feel heard and understood and not underwhelmed.

Don’t make assumptions

You might already know who your ideal customer is, but you’re cursed with knowledge. That makes life easy if you’re talking to other experts in your industry. Otherwise, it can be a challenge to work out how much (or little) your readers already know. The last thing you want is to drive your audience away by talking down to them or blinding them with science.

If you aren’t sure whether your audience is familiar with a particular topic or their level of knowledge, ask! Social media is great for this. You can use your own platforms or ask in other groups to get a wide range of opinions and create content at the right level.

Don’t dilute your message

I know that there are lots of entrepreneurs out there with a whole range of interests. They’re also incredibly skilled at distinguishing between the different parts of their business or showing how all the different elements combine to help you achieve the results you want. Why does this matter? It’s because it takes time for people to work out what you do then they’ll forget if you don’t keep reminding them. If they see you shift to only talking about something else, they’ll assume you’ve stopped doing the first thing.

Choose your tone

This is another reason why knowing your customer is on my list of blogging basics. You can choose the right tone of voice based on what they need and what they expect from you. The way you talk to a client as a solicitor is likely to be quite different to the approach you take as a beautician. Professionalism doesn’t have to be stiff and formal but it’s still worth bearing in mind. You might want to shake things up in your industry, but it should be on purpose!

Be consistent

If you start a blog then ignore it for a year, your potential customers might wonder whether you’re still in business. It might just be that they couldn’t keep up with their own schedule. When you start blogging, aim for a realistic view about how much you can achieve in terms of quantity and quality. A good blog post once a month is way better than a rubbish one every week. If you’re already blogging and the quality has dropped, do less.

Do you need help with getting your blogging basics right? I can help with that. Just click here to book your no obligation chat.

Alternatively, if you’d like blogging and writing hints and tips straight to your inbox every month, just fill in the form below. I’m a vegetarian so I hate spam and will never share your information with anyone else.