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How you can get started blogging

Blogging for beginners

If you run a small business it’s likely you’ll have been
bombarded with marketing advice from various sources (including me). It would
be completely incredible if blogging hadn’t featured somewhere. Blogging isn’t
the only way to market your business but it’s a good one. There aren’t many
businesses that a marketing blog wouldn’t suit. (There are some, but that’s for
another post.) A blog helps you to build trust with your audience and offer
useful information that shows you know what you’re talking about. It’s also
recyclable – you can take one blog post and use it in lots of different ways.

If you think this all sounds great but you have no idea how
to get started, this post is for you.

Choose your blogging platform

Technically, you don’t have to have a website to blog. You
can write mini blogs on Instagram or Facebook or articles on LinkedIn. The risk
of doing it like this is that those social media platforms don’t belong to you
and could, in theory, be taken down. When you blog on a website you’re in control.
If visitors to your site spot something else interesting you still have their attention
but that won’t necessarily happen on social media.

There are loads of website providers to choose from. I’m on
WordPress as it’s easy to maintain and the self-hosted option means I have my
own website address rather than one with WordPress in it, so it looks more
professional. Choose something that works for you.

Choose your blog topic

There are loads of different ways to choose topics for your blog. There are a few ideas here. One of the simplest ways to start if you’ve already had some customers or enquiries is to write a blog answering a frequently asked question. This works on the principle that if prospective customers are asking you when they get in touch, they might be searching for the answer online as well.

Keep your topic quite specific so you’re not overloading
people with information. If I were to include every possible way of coming up
with topics in this post you’d be reading all week. Choose a few simple ways of
answering the question and break it down so you cover a little bit in each
paragraph. That helps you to keep things structured and to the point as well.

Start writing (or talking)

Blank pages can be completely terrifying. If you sit down
and find that your mind empties at the sight of a blinking cursor, there are a
couple of ways to deal with it. If you want to stick with the paper, type or
write your paragraph headings then jot down some notes about what you want to
cover. They don’t have to be perfect sentences, just enough to give you
something to work with.

Alternatively, record yourself. This takes practice, but
works if you find it easier to explain your subject when you talk to people.
Record what you say and get it transcribed, then you can edit the notes to turn
it into a blog.

The finishing touches

When you’ve got a blog post down on paper, read it back. You
might cringe but you can spot typos and it will also help you to see bits that
could work better. Getting feedback from someone you trust can also be really
helpful. I’m in a few Facebook marketing groups and they can be a good place to
share for support if the rules allow it. The main thing is to get it out there
as you only start improving once you do.

If you’d rather get a professional involved, I can help too.
I polish and edit blog posts and other stuff for all sorts of businesses. Of
course, if the whole thing is making your head hurt I can write them for you as
well.

Have you already written a blog? Share a link in the
comments if you have, I love to share!

Further reading

For more about putting the finishing touches to your blog posts, read this.

If you’d love to get some brilliant marketing and blogging tips straight to your inbox, sign up to my mailing list using the form below. I don’t spam and I will never share your information with anyone else. (Guide’s honour.)

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Christmas blog: Can you write one when your business has nothing to do with Christmas?

Firstly, an apology. I know that now we’re past Halloween the floodgates have opened and your social media feeds are full of Christmas. I can’t be helping with my Christmas blog posts and festive marketing tips either. To be perfectly honest, I should be talking to you about Easter marketing by now. I’ve spoken to two people who are already working on Christmas 2020.

If you’re fed up of Christmas marketing because your business isn’t Christmassy, I’m actually here to help. You might not think that your business has anything to do with Christmas, but you’d be surprised. Even if you don’t sell gifts, decorations or Christmas food, you can still write a Christmas blog. It’s the season of goodwill and you can raise your business profile by joining in. Without further ado, here are 5 ideas for your Christmas blog.

1.  Family focus

Christmas with our loved ones can create both warm fuzzy feelings and total panic and your Christmas blog posts can tap into both. I once wrote a Christmas blog for a bathroom company about stress free ways to share your bathroom with guests. Do you have some house sharing wisdom to offer?

If you’re a counsellor, a tips post would be perfect. Show people how they can minimise stress or avoid arguments. After all, even families who get on well can feel the strain at Christmas.

2.  Looking forward to New Year

If you help people to transform their lives long term, why not encourage their friends and family to support them? You might think that a voucher is a bit naff at Christmas, but what if it’s for personal training that could improve their health? A blog post about Christmas gifts that could change your life gets people thinking – plus they’ll remember you when they make their New Year’s resolutions.

If you help small businesses*, a blog with gifts for business owners could help you find a new audience.

3.  Christmas emergencies

If you can help with an emergency that doesn’t need a 999 call, tell your customers. Your Christmas blog post could show people how to avoid emergencies. Can you advise on home security or fire safety checks? If you run a garage, talk about vehicle maintenance so they won’t break down on a Christmas road trip.

Oh, and if you’re open on Christmas Day, put it on Facebook. Our local garage saved our roast potatoes when we ran out of cooking oil and didn’t notice until Christmas morning!

4.  Wellbeing in your Christmas blog

My self-care is a bit hit and miss generally and goes completely out of the window in the run up to Christmas. If you have a wellbeing business, your Christmas blog can offer people ways to look after themselves when they don’t have time.

You could even take a different approach. I love supporting small businesses and hate city centre shopping so I’ve had a shopping party at home and am going to a couple of local fairs. Could your Christmas blog talk about ways to shop stress free?

5.  Christmas preparations (or the aftermath)

Professional cleaning tips go down well all year round, but especially at Christmas when you’re expecting guests. You could also write about the benefits of a professional clean at Christmas.  When I planned this blog I mentioned it to my cleaner, who was hoovering near my desk. She told me that it’s a sign of a good cleaner if they can clean properly without disturbing your decorations.

Use your Christmas blog to tell your customers how you can help them get ready and throw in a few surprises if you can.

*Like I do with great value blog packages. (If you’d like to buy the small business owner in your life a month’s worth of blog posts from me, I sell gift vouchers. Click here to find out about my packages or email me if you’d just like to send them a few quid to use as they like.)

If you want some ideas for posts to take you through December and up to Christmas Eve, sign up for my mailing list using the form below. You’ll get a copy of my free guide to creating your ultimate Christmas marketing plan.

Further reading

If your business does have something to do with Christmas and you’ve missed my earlier blogs, here they are:

This one is for you if you sell great Christmas gifts.

This one is for those of you who help your customers to create the perfect Christmas celebration.

Here’s another take on blog post ideas for a non-Christmassy business from www.business2community.com

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5 Christmas blog post ideas for businesses that create the perfect day

Perfect Christmas blog post ideas

There are lots of fantastic businesses selling perfect Christmas gifts, but what about the rest of you? What if your business helps your customers to create the perfect Christmas? There are a whole range of businesses that offer everything from Christmas essentials to the finishing touches. Food, drink and Christmas decorations are obvious examples but there are lots of areas where people need some help to create the perfect Christmas. There can, of course, be plenty of overlap. I always feel as if I’m preparing for the apocalypse when the Christmas food delivery arrives, but there are always a few bottles of wine heading out as gifts too.

If you sell fashion or beauty it’s easy to focus on gifts but do your customers also need help deciding what to wear to the Christmas party or while they’re serving up turkey? Think about what will go into your customers’ perfect Christmas and talk about that. Here are just a few ideas to get you started.

1.        Making the perfect Christmas easier

Creating the perfect Christmas sounds like a great idea but it can get stressful pretty quickly. If you offer something that helps to take some of the stress away, tell people about it. It could be anything from a handy short cut to Christmas on a plate. Do you offer pre-stuffed turkeys or a gift wrapping service? Can you deliver to their door to save them yet another trip to the shops?

If you give Christmas preppers one less thing to think about, let them know.

2.        Feeling good at Christmas

Are your customers are people who generally feel frazzled by the time Christmas is over? Help them out with a blog post that helps them make things better. It could be anything from advice on taking time out and still getting everything done through to nutrition to stop them getting ill.

Maybe they want to feel dressed up but not overdressed for Christmas dinner. I know there are people who feel perfectly comfortable dressing up to the nines to scoff sprouts – personally, I’m not one of them.

3.        Perfect Christmas entertainment

We’ve all been there – Christmas dinner is over and everyone just wants to slump in a chair. Christmas telly sounds like a great idea until the arguments over who wants to watch what get going. Either that or the kids have opened all of their presents and are bouncing on your last nerve whilst you’re trying to cook.

If you have the solution to either of those challenges, tell your customers about it. I promise they will love you for it.

4.        A green Christmas

Environmental issues are on everyone’s minds. The drive to reduce the volume of single use plastics we throw away every year is now a key influence in lots of people’s buying decisions. Of course, you’re not restricted to talking about plastic. You can tell your customers about anything you do to help lessen your (and their) environmental impact.

Give people 5 ways that they can use your products to have a green Christmas and you’ll be on to a winner.

5.        Christmas tips

Tips posts are a great way to catch your customers’ attention at any time of year, but they’re especially valuable at Christmas. This type of blog post works because it gives people information in easily digestible chunks. They’re perfect for busy people (which is basically all of us at Christmas).

I’ve talked about helping people who want quick fixes, but there is just as big an audience for advice on how to do things properly. If you have advice on preparing the perfect Christmas dinner, expert wrapping tips or the best way to decorate your tree, share them.

If you haven’t planned your Christmas marketing yet and want some ideas for posts to take you through December and up to Christmas Eve, sign up for my mailing list using the form below. You’ll get a copy of my free guide to creating your ultimate Christmas marketing plan.

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Microblogging: why you need to start small

Microblogging - small is beautiful.

The idea of writing a blog can seem a bit daunting. Maybe writing doesn’t come naturally to you or you’re just out of practice. Sitting in front of a blank screen trying to come up with something good to blog about could be your worst nightmare. Either that or you try it and end up spending a whole day getting it to sound right (or giving up because it doesn’t). If that sounds familiar, microblogging could be your new best friend. Read on to find out what it’s all about…

What is microblogging?

Microblogging is basically a mini blog (sorry for stating the bleeding obvious). If you’ve never heard the term before, you actually see microblogs all the time. Tweets, Facebook updates and Instagram posts are all microblogs. The essence of microblogging is about sharing a quick snippet of information. It could be anything from a link, to a photo, some text or a video.

The key thing to remember about microblogging is that it’s relatively short and to the point. A standard blog post could be anything from 350 words up – generally a microblog should be shorter than that. Of course, there are no hard and fast rules. If you’ve got something to say and you want to put it on Instagram, knock yourself out. You’ve got over 2,000 characters to play with so you can say quite a lot. As always, the key is to think about what you have the time and skill to produce and what will be helpful to your audience.

How you can use microblogging

Microblogging is a brilliant way to get used to writing because you can be brief while still saying more than you usually would. I know that sounds as if I’m completely contradicting myself, but bear with me. If your standard Facebook post only runs to a couple of sentences, is it because the things you talk about don’t need more than that or because you feel you have to keep posts really short? If it’s either of those, think about what that’s telling your customers. As small businesses we need to build trust with our audience. That only happens when you offer useful information or let people get to know you.

The next time you go to a business event, try posting more than ‘here I am at X for networking’. Relax and talk about what you get out of the event as if you were telling a friend. You don’t have to write loads but it gives people a bit of insight. Also, because it’s social media you get immediate feedback.

The downsides

Of course, there can be downsides to microblogging. One of the main potential pitfalls is if you don’t establish clear boundaries when you start. I’ve talked about maintaining your privacy when you blog before but it bears repeating. Letting your audience get to know you is great, but not if you let it intrude too far into your life. For example, would you want some random person to see your Facebook posts and be able to work out where you live or where your kids go to school? There has even been debate about whether the availability of information on Twitter made super injunctions pointless.

From a practical point of view, microblogging on social media has one major drawback. It doesn’t help your search engine rankings. A website based blog, updated regularly, helps you to get found on Google whereas social media just builds your profile. That’s why I’d suggest building your confidence with microblogging then moving on to a blog. Then you get the best of both worlds.

Further reading

You can choose subjects for microblogs in the same way as you would for a traditional blog. Here’s how to get started.

For blogging and marketing tips straight to your inbox every month, sign up to my mailing list here and receive a free guide to getting your
business out of hiding!

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Does your blog suit the season?

Change of season - autumn leaves blog header

Marketing success isn’t just about how good your message is. It’s about catching your audience at the right time and in the right mood. If you think about what season it is and what’s happening in their lives you can include references to the things you can help with at the right time. Here’s my handy guide to help you write your blog to suit the season (and bring the rest of your content in line too).

Your customers

When you’re planning your marketing, think about your customers first. If you want your message to resonate it needs to be targeted (for more on that, read this. When you know who you’re talking to you can identify the things they’ll be thinking about at any given time of year. If your customer is a mum with her own business she’ll be thinking about Christmas in terms of the family logistics, present buying and school activities. She’ll also be wondering how she’s going to market her business in the run up, particularly if Christmas is peak sales time. Other times of year will bring different concerns and understanding that helps you to talk to your customer in a way that makes sense.

Blog topics

I use blogs as the central point in my marketing. You can choose a suitable theme that relates to your business and the time of year. I talk about blogging and writing all year round, but I sometimes have topics that I can tailor to suit the season and you will too. For example, a travel agent could talk about their top 5 family summer breaks then top 5 skiing holidays later in the year. Winter skincare is going to be different from summer so you can write different blogs for each.

Of course, not every blog has to be seasonal. Even if a blog isn’t talking about a specific occasion you can schedule it to suit what’s going on with your customers. For example, I might write a piece on learning to blog to go out in September when the kids are back at school and there’s time to focus on the business.

Planning ahead

I plan my overall marketing a few months in advance, then work out the details a month or two before I send it out. It’s also worth thinking about when your customers will need your help. I started talking about Christmas marketing in July. I know, ridiculously early, but if my customers want my help with their Christmas campaign that’s the ideal time to start. I can still help further down the line but it makes things a bit more stressful. If your customers won’t want to hear about Christmas until December, you can adjust the timetable.

I use my blog posts to inspire as many of my other social media posts as possible. (Read this blog to find out why.) Of course, that doesn’t mean that I don’t do posts about specific services, I just make sure that they fit with what I’ve been talking about for the rest of the month. Doing it this way means that I can schedule as much as possible in advance so I’m not panicking about what I’m posting.

So, if you want to try working seasonally, here’s how to do it:

  1. Work out what your customers will be thinking
    about at different times of year.
  2. Plan your blog topics a few months in advance to
    talk about those topics.
  3. Plan the rest of your marketing posts around
    your blogs.

If you haven’t thought about your Christmas marketing yet, there’s still time. Sign up to my mailing list and receive your free copy of ‘Your complete guide to Christmas content’. I won’t spam your inbox or share your information with anyone else.

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Why you need to know the difference between articles and blogs

difference between articles and blogsBusinesses come in all shapes and sizes, from the sole trader working at home to massive multinationals. The main differences in their marketing strategies tend to come down to budget. If you’re a one person business you’re unlikely to be able to afford to plaster your message on a city centre billboard or nab an ad slot in the middle of ‘Coronation Street’. On the other hand, creating written content is accessible to everyone. Any business can create a blog, but a lot of the people I talk to tell me that they don’t need to as they’re already writing articles. The fact is, while there are similarities they aren’t the same thing. Here’s why.

Articles are on someone else’s platform

For the purposes of this blog I’m lumping all articles together. In reality, there are hundreds of different outlets for articles. You could be featured in a local magazine or in a professional journal that’s targeted at a specific industry. Finding the right outlet is crucial to raising your profile. When I was a solicitor one of our partners used to write articles about legal issues for food industry journals to showcase his expertise. If you’re offering a service that’s accessible to the general public a local magazine could help you to reach potential customers.

The big difference between these kinds of articles and your own blog is that the articles are all on someone else’s platform. You don’t get to choose how they’re promoted or if you get to publish them at all. An editor has to think about what message will appeal to their readers and it might not be the one you want to send.

Different tones

In marketing it’s important to tailor the tone of voice you use to the platform as well as your audience. If you write articles for a local magazine your tone might be quite similar to that of a blog. By contrast, the difference in tone between a blog and a professional journal article is going to be pretty big.

I find that a lot of professional people shy away from writing blogs because they think it looks unprofessional. A serious article enhances their reputation but a blog might make them look frivolous. I’m generalising here, of course – some of my blog writing clients are very serious businesses. The key difference is that whilst articles make you look professional, a blog makes you look human. They can both win you clients but for very different reasons.

Your audience

When you write an article for a magazine, do you know who is going to read it? You might have been given information about circulation so you know where it’s distributed or who the audience is. It doesn’t tell you who puts it straight in the bin. Even regular readers might stick to their favourite articles and ignore yours completely. The only way you’ll know if your articles have been an effective marketing tool is if someone mentions it when they get in touch.

Now I know that you might have the same issue with your blog. You can’t control who visits your website or whether Facebook shows your post sharing the link to anyone useful. But you can see the data on how many people are reading and where they’re based. You can also run adverts promoting key pieces of content and targeting them at specific people. The results might still be hit and miss but at least you have a fighting chance of discovering what worked and what didn’t.

If you’d like to learn to write blogs, or how to shift your tone from writing articles to something more customer friendly, I’m here to help. Sign up using the form below to find out more about my 1:1 and small group training.

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How you can start storytelling in your marketing

How to start storytellingI know, you’ve heard people like me bang on endlessly about using storytelling in your marketing. It’s a great way to get personality into your content and set yourself apart from the crowd. The thing is, how do you do it? It won’t surprise you to hear that it’s not just a case of telling everyone your life story. It’s all about balance. Your customers will love the fact that you’re relatable but they mainly want to hear about how your business can benefit them. Here’s how you can start using storytelling in your marketing.

Dig deep

You already know the good news about storytelling. Here’s the bad(ish) news. You need to put some work in. As with anything that’s worth doing, using storytelling in your marketing requires a bit of groundwork. If you don’t believe in what you’re saying your customers will spot it. Your message comes across as half-hearted and no-one will buy into it. That’s the last thing you want.

This means that your first step is to work out exactly what your story is. There are loads of things that go into this. If you’ve ever thought about your ‘why’, you’re halfway there. Think about why you chose to start this type of business, or to become self-employed at all. What are your values? How does your lifestyle and history relate to your business? Dig down to the core of what motivates you and write it all down.

What do your customers care about?

Once you’ve got a clear picture of what you’re about, start looking at it from a customer focused angle. People do business with you because you offer something that they need. As consumers we’ll often choose a big brand because we’re confident they’ll deliver most of the time. We know what they’re offering and have clear expectations. As a small business you need to build all of that into your marketing. Your customers only really care about your story because it gives you substance. If you share their values or understand their lives you’re much less likely to let them down.

What does this mean for storytelling? It means that you need to look at what your values are and decide which of them your customers will care about. If you offer products or services for children, parents might trust you more if you’re a parent yourself, or have a childcare background. Look at your story and work out which bits are going to be important to your audience.

The storytelling drip feed

About once a month I’ll write something that isn’t really related to my business. It doesn’t help you to work out how to write your blog or improve your website, it just tells a story. They usually end up having some kind of business relevance because it’s often a story that tells you how I got to where I am or what an experience has taught me.

If you want to do something similar, there’s no reason why you shouldn’t. You can use storytelling any way you want and if you’re talking about something that helps your audience relate to you better, that’s great. However, it’s not the only way. You can still drip feed your story into your blog or business related social media posts. For example, you could post a time management tip on Facebook and sign off with a joke about being late for the school run. Or write a blog with tips to get something done more quickly (because the only long winded thing about your day should be getting the kids into their shoes).

Do you need to start storytelling? Sign up to my mailing list for your free guide and lots of hints and tips.

 

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How you can create a call to action that works

Call to actionWhenever you create a new piece of content for your business you need to think about what you want it to do. I know that might feel as if I’m asking you to analyse every single little thing that you put out there (and I am) but it doesn’t have to be a pain. Your marketing has one really simple job to do. It needs to tell customers that you exist and convince them that you have something they need. I know it’s not that easy in practice but it gives you a good starting point. There are loads of ways that your content can achieve your aims. It could explain the benefits of what you offer, educate your audience or just raise awareness of your brand. Whatever you want each post to do, you need to follow it up with a good call to action. Here’s how it works.

What are your goals?

A good marketing strategy should be linked to your overall goals for your business. You can read more about that here if it’s something you struggle with. When you have a vision for where you want to get to you can work out what types of marketing will get you there. It’s often a combination of things, like increasing your brand recognition but also getting more people signed up to your mailing list. You can create a variety of different types of content for different reasons.

Clear ideas about what you want your marketing to do can also help you decide what kind of call to action you need.

Why are you posting?

At a more granular level, think about each post and why you’re creating it. This might sound overly time consuming but it’s better than the alternative. Having a plan means you know what you’re going to post when. When you don’t plan you might find yourself panicking because you haven’t posted in ages and people might think you’ve gone out of business. It’s the sort of situation that ends up with a half-hearted post that doesn’t reflect your business or win you any new customers.

Thinking about why you’re posting helps you to create a call to action. It also helps you with the next question…

What do you want people to do next?

There are loads of different ways that people could respond to your posts. They could like, share, or comment on social media or sign up to your mailing list. They might subscribe to your YouTube channel or send you a connection request on LinkedIn. You could leave it to chance. The only problem with that is that people are lazy. If you ask them to do something they might not do it. If you don’t ask they definitely won’t. That’s where your call to action comes in. If you’re trying to widen your reach ask them to like and share your post. Ask them a question to get people talking. Tell them what they’ll get out of signing up for your mailing list and give them a nice big sign up button to make it easier.

Sometimes it’s not just what you ask but how you ask it that counts. There are tools and resources that will help you craft a good call to action but they’ll only take you so far. Getting to know your audience is the key to creating a good call to action. Over time you’ll get to know what gets you a good response and what falls flat.

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Why you need to invest in writing

invest in writingI had a fabulous meeting with a lovely lady recently and it got me thinking (again) about all the different skills you need in business. She was talking about all of the different elements that she was bringing together to make sure that the message she was sending reflected her values and the work that she does. Talking to me about getting the words right was the next stage in the process. She’d written a few things herself but hadn’t been happy with them. It’s a common theme when I speak to small business owners. There seems to be this feeling that they should be able to do it themselves. Writing is easy, right? If you’re holding back from working with a writer because you feel you shouldn’t have to, here’s why you might want to reconsider.

It’s not just about the visuals

Words matter. Your first impression of a person or a business will probably come from the visuals, but the words cement the relationship. It’s especially important in writing. When you talk to someone face to face you can read their expression and body language to help you understand. In writing you can easily be misunderstood or misinterpreted. If you’ve ever read an argumentative comments thread on Facebook you’ll know what I mean. Trolls will deliberately bait others and twist their words. Others could genuinely have misunderstood you. Even people who agree with each other end up talking at cross purposes.

A second set of eyes on your writing could help you to prevent that from happening. It also means that you get to see your business from an outsider’s perspective to get the message right.

Writing is a skill

We all wrote essays and stories when we were at school. It’s often the people who studied English Lit that struggle most with the idea of hiring a writer. They know how to string a sentence together so why is writing for their own business so hard? The truth is that writing copy and content for a business is a skill all on its own. Talk to a group of writers and you’ll also find that they’ve all got their own specialisms based on what they’re good at and enjoy doing.

There’s more to it than just sitting down and writing. It’s about getting to know you and your brand. Your writing needs to be tailored to your audience which means you have to understand what they need and value. Working with a writer can help you to identify exactly who you’re talking to and how to create something that sparks the right reaction.

You don’t have to do it yourself

Of course, there’s nothing to stop you from learning to do your own writing. But if your skills lie somewhere else, do you want to? Do you want to spend a day writing a blog post when you’d much rather be doing something else? I don’t often tell people that they don’t have to do their own writing, but perhaps I should. I’ve held back because it feels as if I’m stating the bleeding obvious. Only, it isn’t always obvious.

There are lots of reasons why a small business owner might not outsource their work. Sometimes it’s lack of funds, or it could be that their business is their baby and they want to protect it. But I often find that it’s simply because they think they should do it themselves. It’s potentially counterintuitive, but just because something is in your voice, it doesn’t mean you have to write it.

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Blogging: how to blog when you don’t know where to start

So you’ve decided your business needs a blog.  Or maybe you’re just thinking it might.  Congratulations!  Writing a blog is one of the best things you can do to connect with your customers.

Blogging allows you to talk to your audience in your own voice about the things that matter to them.  It’s almost sneaky when you think about it.  A blog isn’t an advert; it doesn’t use the same language.

As I write this blog I’m imagining having a conversation with someone who’s thinking about working with me.  It’s structured slightly differently, of course.  You don’t have the opportunity to ask me any questions for one thing.  Even so, I try to imagine what I’d say if you were sitting in front of me.  What do you need to know?  What’s going to help you the most?

What do I write about?

I know that a lot of people struggle to know what to write about at first.  It’s always a great idea to start with your customers.  What do they need?  What are their pain points?  For my clients it’s generally that they don’t know what to write about or they don’t have time to blog regularly.  Sometimes it’s simply that they know what they want to say but when they write it down it doesn’t sound right.

Think about what services you offer and how that helps your customers.  Your reader might not be able to afford to work with you yet but you can show them ways to improve things in the meantime. Do you take away the tasks they hate or give them more time to do the things they love?  Write about the time saving tools you use in your business.  Do you offer affordable childcare that gives them a few hours to work in peace?  Suggest ways to help the kids play unsupervised without turning on the TV.

It doesn’t just have to be about pain either.  You might offer something that will simply make them happy.  If you can help them find the perfect gift for someone they love give them five ideas to get them started (for example five gifts for someone who loves yoga/gardening/mountain climbing… you get the idea). Of course, you could also be helping them with their pain if they normally find shopping really stressful.

Show some personality

Writing a blog with a bit of personality helps your customers to see that you’re a human being who understands them.  Whilst you shouldn’t overshare, a general anecdote about something in your life is great.  The vast majority of my clients are women who juggle running their own business with family life.  We all understand about dealing with the school run and sometimes having to work when the kids are in bed.

Tell your story

If there’s an interesting story about how your business started, write about that.  Even the things you think of as commonplace could be fascinating for your customers.  How you choose fabric suppliers for your clothes for example, or how you go about making a teapot.  Actually, if any readers make teapots, please share that, I’d love to know!

What’s everyone else blogging about?

Think about what others in your industry are talking about.  What’s popping up on your social media feeds?  Have a look on BuzzSumo or Google Trends to see what’s trending and offer your own take on the subject.  The possibilities are endless.

The most important thing to remember is that it’s about your audience.  You don’t have to write a novel, in fact it’s better if you don’t.  No-one has time to read a lot, they just want something useful or entertaining (preferably both) and carry on with their day.

If you want to start writing a blog, but really don’t want to do it yourself, I can do it for you. Just get in touch and we can have a chat.