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Microblogging: why you need to start small

Microblogging - small is beautiful.

The idea of writing a blog can seem a bit daunting. Maybe writing doesn’t come naturally to you or you’re just out of practice. Sitting in front of a blank screen trying to come up with something good to blog about could be your worst nightmare. Either that or you try it and end up spending a whole day getting it to sound right (or giving up because it doesn’t). If that sounds familiar, microblogging could be your new best friend. Read on to find out what it’s all about…

What is microblogging?

Microblogging is basically a mini blog (sorry for stating the bleeding obvious). If you’ve never heard the term before, you actually see microblogs all the time. Tweets, Facebook updates and Instagram posts are all microblogs. The essence of microblogging is about sharing a quick snippet of information. It could be anything from a link, to a photo, some text or a video.

The key thing to remember about microblogging is that it’s relatively short and to the point. A standard blog post could be anything from 350 words up – generally a microblog should be shorter than that. Of course, there are no hard and fast rules. If you’ve got something to say and you want to put it on Instagram, knock yourself out. You’ve got over 2,000 characters to play with so you can say quite a lot. As always, the key is to think about what you have the time and skill to produce and what will be helpful to your audience.

How you can use microblogging

Microblogging is a brilliant way to get used to writing because you can be brief while still saying more than you usually would. I know that sounds as if I’m completely contradicting myself, but bear with me. If your standard Facebook post only runs to a couple of sentences, is it because the things you talk about don’t need more than that or because you feel you have to keep posts really short? If it’s either of those, think about what that’s telling your customers. As small businesses we need to build trust with our audience. That only happens when you offer useful information or let people get to know you.

The next time you go to a business event, try posting more than ‘here I am at X for networking’. Relax and talk about what you get out of the event as if you were telling a friend. You don’t have to write loads but it gives people a bit of insight. Also, because it’s social media you get immediate feedback.

The downsides

Of course, there can be downsides to microblogging. One of the main potential pitfalls is if you don’t establish clear boundaries when you start. I’ve talked about maintaining your privacy when you blog before but it bears repeating. Letting your audience get to know you is great, but not if you let it intrude too far into your life. For example, would you want some random person to see your Facebook posts and be able to work out where you live or where your kids go to school? There has even been debate about whether the availability of information on Twitter made super injunctions pointless.

From a practical point of view, microblogging on social media has one major drawback. It doesn’t help your search engine rankings. A website based blog, updated regularly, helps you to get found on Google whereas social media just builds your profile. That’s why I’d suggest building your confidence with microblogging then moving on to a blog. Then you get the best of both worlds.

Further reading

You can choose subjects for microblogs in the same way as you would for a traditional blog. Here’s how to get started.

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Blogging vs YouTube: which side are you on?

YouTube icon

Ladies and gentlemen, let us consider the contenders in tonight’s match. In the red corner – blogging, communicating with your customers using the written word on your website (or a few other places – but that’s for another blog post). In the blue corner – YouTube, letting you talk to your customers face to face. Which will win? Or, more to the point, which should you choose? Because when it comes to blogging vs YouTube, the thing that really matters is knowing what will work for your audience.

Who are you talking to?

As with everything else in marketing, the first question you need to ask is – who am I talking to? It’s all very well saying that you only want to blog because you hate being on video, but what if your customers love YouTube? I confess that my YouTube viewing is fairly limited because my kids love it. If I try and watch anything while they’re still awake I end up with demands for videos about Lego and slime. Reading a blog is far easier.

Even if you’re able to choose, some of your customers might just prefer reading. Deciding what content to create ultimately comes down to what your ideal customer wants to see. (For more on that, read this.)

What do you want to say?

Sometimes the message you want to send is short and snappy – a quick tip or reminder that your event bookings are closing, for example. You might just want to ask a question for your audience to ponder. These are perfect for short social media posts or videos. Video is also amazing if you’re interviewing someone or having a discussion as it makes the audience feel part of the conversation.

On the other hand, maybe you want to offer something a bit more in depth. If you’re writing a step by step guide or a range of questions to ask, it’s far easier for your audience to follow if everything’s written down. For me, reading a blog often feels more like a one to one chat too.

Do you need to be on YouTube?

Have a gold star if you’ve already asked the obvious question. You can post video almost anywhere you like, why would you need YouTube? Good point. Facebook, Instagram, LinkedIn and Twitter all allow you to upload video (obviously it’s not just them either – I’m ignoring the others for now). I’m glad you asked.

Firstly, Google owns YouTube. That means that having a YouTube channel could boost your search engine ranking. You can also embed YouTube videos on your website. There’s also less competition from other businesses giving you the chance to find your niche audience.

Of course, if your audience never use YouTube (or only watch it for cat videos), it could be a pointless exercise. It all comes back to knowing your audience.

Blogging vs YouTube: which will win?

Honest answer? They both will if you use them properly. Even though Google owns YouTube, when it comes to your website, words still win. Regularly updated and useful content will push you up the search engine rankings and help your customers find you in a way that video won’t.

Video is still a massive growth area and a great way to attract attention on social media. Plus, if you’ve gone to the effort of creating a video, why not share it wherever you can? You can even cover the same topics across your blog and videos as the audience is unlikely to be the same. Just don’t read your blog out on video. That would be like watching paint dry.

Further reading

For more on repurposing your blog, read this.

Ready to get started on YouTube? Here’s an in depth guide from Hubspot.

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Does your blog suit the season?

Change of season - autumn leaves blog header

Marketing success isn’t just about how good your message is. It’s about catching your audience at the right time and in the right mood. If you think about what season it is and what’s happening in their lives you can include references to the things you can help with at the right time. Here’s my handy guide to help you write your blog to suit the season (and bring the rest of your content in line too).

Your customers

When you’re planning your marketing, think about your customers first. If you want your message to resonate it needs to be targeted (for more on that, read this. When you know who you’re talking to you can identify the things they’ll be thinking about at any given time of year. If your customer is a mum with her own business she’ll be thinking about Christmas in terms of the family logistics, present buying and school activities. She’ll also be wondering how she’s going to market her business in the run up, particularly if Christmas is peak sales time. Other times of year will bring different concerns and understanding that helps you to talk to your customer in a way that makes sense.

Blog topics

I use blogs as the central point in my marketing. You can choose a suitable theme that relates to your business and the time of year. I talk about blogging and writing all year round, but I sometimes have topics that I can tailor to suit the season and you will too. For example, a travel agent could talk about their top 5 family summer breaks then top 5 skiing holidays later in the year. Winter skincare is going to be different from summer so you can write different blogs for each.

Of course, not every blog has to be seasonal. Even if a blog isn’t talking about a specific occasion you can schedule it to suit what’s going on with your customers. For example, I might write a piece on learning to blog to go out in September when the kids are back at school and there’s time to focus on the business.

Planning ahead

I plan my overall marketing a few months in advance, then work out the details a month or two before I send it out. It’s also worth thinking about when your customers will need your help. I started talking about Christmas marketing in July. I know, ridiculously early, but if my customers want my help with their Christmas campaign that’s the ideal time to start. I can still help further down the line but it makes things a bit more stressful. If your customers won’t want to hear about Christmas until December, you can adjust the timetable.

I use my blog posts to inspire as many of my other social media posts as possible. (Read this blog to find out why.) Of course, that doesn’t mean that I don’t do posts about specific services, I just make sure that they fit with what I’ve been talking about for the rest of the month. Doing it this way means that I can schedule as much as possible in advance so I’m not panicking about what I’m posting.

So, if you want to try working seasonally, here’s how to do it:

  1. Work out what your customers will be thinking
    about at different times of year.
  2. Plan your blog topics a few months in advance to
    talk about those topics.
  3. Plan the rest of your marketing posts around
    your blogs.

If you haven’t thought about your Christmas marketing yet, there’s still time. Sign up to my mailing list and receive your free copy of ‘Your complete guide to Christmas content’. I won’t spam your inbox or share your information with anyone else.

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Blogging: how to blog when you don’t know where to start

So you’ve decided your business needs a blog.  Or maybe you’re just thinking it might.  Congratulations!  Writing a blog is one of the best things you can do to connect with your customers.

Blogging allows you to talk to your audience in your own voice about the things that matter to them.  It’s almost sneaky when you think about it.  A blog isn’t an advert; it doesn’t use the same language.

As I write this blog I’m imagining having a conversation with someone who’s thinking about working with me.  It’s structured slightly differently, of course.  You don’t have the opportunity to ask me any questions for one thing.  Even so, I try to imagine what I’d say if you were sitting in front of me.  What do you need to know?  What’s going to help you the most?

What do I write about?

I know that a lot of people struggle to know what to write about at first.  It’s always a great idea to start with your customers.  What do they need?  What are their pain points?  For my clients it’s generally that they don’t know what to write about or they don’t have time to blog regularly.  Sometimes it’s simply that they know what they want to say but when they write it down it doesn’t sound right.

Think about what services you offer and how that helps your customers.  Your reader might not be able to afford to work with you yet but you can show them ways to improve things in the meantime. Do you take away the tasks they hate or give them more time to do the things they love?  Write about the time saving tools you use in your business.  Do you offer affordable childcare that gives them a few hours to work in peace?  Suggest ways to help the kids play unsupervised without turning on the TV.

It doesn’t just have to be about pain either.  You might offer something that will simply make them happy.  If you can help them find the perfect gift for someone they love give them five ideas to get them started (for example five gifts for someone who loves yoga/gardening/mountain climbing… you get the idea). Of course, you could also be helping them with their pain if they normally find shopping really stressful.

Show some personality

Writing a blog with a bit of personality helps your customers to see that you’re a human being who understands them.  Whilst you shouldn’t overshare, a general anecdote about something in your life is great.  The vast majority of my clients are women who juggle running their own business with family life.  We all understand about dealing with the school run and sometimes having to work when the kids are in bed.

Tell your story

If there’s an interesting story about how your business started, write about that.  Even the things you think of as commonplace could be fascinating for your customers.  How you choose fabric suppliers for your clothes for example, or how you go about making a teapot.  Actually, if any readers make teapots, please share that, I’d love to know!

What’s everyone else blogging about?

Think about what others in your industry are talking about.  What’s popping up on your social media feeds?  Have a look on BuzzSumo or Google Trends to see what’s trending and offer your own take on the subject.  The possibilities are endless.

The most important thing to remember is that it’s about your audience.  You don’t have to write a novel, in fact it’s better if you don’t.  No-one has time to read a lot, they just want something useful or entertaining (preferably both) and carry on with their day.

If you want to start writing a blog, but really don’t want to do it yourself, I can do it for you. Just get in touch and we can have a chat.