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Are we really pivoting?

Are we pivoting? White arrow on purple background.
Photo by Nick Fewings on Unsplash

I know, I know, I’m sorry – I’m sorry if you’ve heard the word ‘pivot’ far too many times in the last couple of months. I’m definitely tired of it (along with ‘unprecedented’) but if I’m going to face the thing I have to use the word. So. Are you pivoting? I keep getting it mixed up with pirouetting. That may actually be a better choice. If you feel as if you haven’t stopped spinning you’re not alone.

Pivoting has become a key term because a lot of us have had to consider it. Whole industries have come to a standstill overnight. Some are eligible for Government support but others aren’t. We’ve all got bills to pay and mouths to feed. I started pondering the actions I’ve taken since lockdown and what I’ve seen other businesses do. What’s been happening for you?

Are we pivoting or just readjusting?

To a word geek like me, pivoting means turning in a completely new direction. This has clearly been necessary for a lot of people. I’ve seen friends whose work has disappeared overnight apply for all kinds of jobs. Delivery drivers and grocery shop workers are in higher demand than ever before.

For the rest of us, it’s possible that we’ve just changed the way we do things. Your business might be able to continue online rather than in person. I’ve done online networking and a friend’s yoga class is now taking place over Zoom. My eight year old’s guitar lesson and football sessions have gone virtual as well. Virtual football coaching with a kid hurtling around the garden is quite an experience! The great thing is, we’re able to continue even if some bits have changed.

Getting creative

For some of us, adapting has meant getting creative. Pubs have started offering takeaways – I’ve even had a socially distanced gin delivery! My personal favourite was the lady who is painting rainbows on people’s windows. She’d normally be creating beautiful hand painted signs and chalkboards for shops and events, now she’s cheering people up at home.

My business has always been online, so it’s mostly business as usual. (Apart from the fact that I’m currently home schooling two under 10s.) The trouble is, some of the businesses I work with are struggling. It’s made me look at creating new products that will help without breaking the bank. What’s more, they’ll still be there when we go back to whatever the new normal turns out to be.

Is this a pivot?

Even though I’m creating new things and have adjusted my working week to fit around the kids, I’m not actually pivoting. I’m doing the same thing I was doing before, writing words and trying to help other business owners. All the same, things have changed. It’s not that long ago that I swore blind I was never going to create any kind of digital product. It all seemed like far too much work. Creating something I could sell wasn’t too much of a stretch. I just had to get over my horror of generic content by creating something semi-generic.

The real challenge was the techy bit. How on earth was I going to set up an online shop that would actually take money without me being involved? Well, I’ve done it. Turns out that the people who make shop software want small businesses to be able to use it so they make it easy. I know, who would have thought it?

Are you pivoting or just adjusting? Whatever your experience I’d love to hear about it so please share in the comments.

Further reading

This is my third dispatch from the realms of self-isolation. Here’s the first. And the second.

Also, if you’re in the Nottinghamshire/Lincolnshire area and would like your windows painted with rainbows here’s the lady to talk to.

If you’re looking for a shot in the arm for your business marketing, sign up to my email list for blogging and content tips straight to your inbox. You’ll also receive a free copy of my guide ‘Stop hiding your business’ as a thank you.

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My isolation silver linings

Isolation silver linings and smiles.

I’m delighted to have been challenged by the fabulous Steve at https://thediaryofdad.com/ to write about the positives that have come out of isolation. I have to confess, when all of this started I was panicking. As a business owner, the possibility of not being able to work for an extended period was scary. At least I don’t have employees to worry about. I’d convinced myself that I couldn’t possibly get anything done with the kids at home. Thankfully, there have been plenty of positives. Here are just a few.

I have an amazing business community

I’m used to spending time on my own, working at home while my sons are at school. I’m also an introvert so I thought that the hardest thing about isolation would actually be having the entire family under one roof, all of the time. It actually turns out that I miss talking to other adults, whether it’s at networking events or the school gate.

Thankfully, I’m part of an awesome small business community that quickly mobilised to take events online. It’s not quite the same as hugging your friends in person, but it’s great to keep in touch. Whilst social media isn’t always good for my mental health just now, spending time in the right places has been a real bonus.

Flexibility is key

One of our biggest isolation challenges has been the change in routine. It’s also created one of the biggest positives. My kids love routine, so we’ve created our own. School have sent suggested activities home but it’s up to us how we structure them. We’ve also introduced stuff that they wouldn’t learn at school, like how to do their own laundry, as well as new takes on fun activities. Who knew you could get IT, music appreciation and cookery into organising a kitchen disco?

I’m also thankful that we’ve created a balance when it comes to working at home. My husband and I are both self-employed, but while his workload is steady, mine fluctuates. With good communication and flexibility we’ve been able to settle into a pattern that works for both of us.

Work is still happening in isolation

The fact that my business is already online so can mostly carry on going (kids permitting) was a real silver lining. However, I had no idea whether my clients had any money to spend. Thankfully, some of them do. Some are using the enforced down time to get on with projects that they hadn’t had time for before. Others just need some help communicating with their customers without sounding like they’re trying to profit from a crisis.

The thing is, we’re all just trying to get through this as best we can. It’s been really heartening to see how many people are supporting their community, including other small business, when times are tough.

My kids are mostly great

There are days when I can’t face another conversation about Pokémon. Or Minecraft. But mostly I’m really glad that we’ve got the time to listen. I feel as if I’ve got to know them better. It’s also been great to discover that they’re actually pretty resilient. My youngest turned six in isolation. The fact that this year’s party was a cake and the extended family on FaceTime didn’t faze him at all.

I always knew I was pretty patient, but it goes further than I ever imagined. It has to when your children’s insecurity about the situation comes out two hours after bedtime when you just want to flop in front of the TV. Being able to take the time to administer hugs when they’re needed has been the biggest silver lining of all.

Thanks to Steve for the nomination. I’m nominating Rona Myatt to pick up the baton and talk about her isolation silver linings.

If you’d like to learn more about what I do (when I have time to do some work) or ways to improve your business marketing, you can sign up to my mailing list by completing the form below.

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Content marketing: what are you posting?

Content marketing

Content marketing can get overwhelming at the best of times. Even when you’ve got a clear idea of who your customer is and what kind of content they’ll like, there are still lots of decisions to be made. Your marketing could be a full time job, but you haven’t got time for that (even I haven’t). I’m a big believer in repurposing the content you’ve already created. It’s a bit like recycling except it won’t have any significant impact on climate change. Here’s how I approach getting as much use out of my content as I can.

Write a blog

Writing a blog can seem like a massive effort, particularly when you’re struggling with it. If you’ve ever sat down and tried to write a blog only to end up with something you’re not happy with, you’re not alone. However, it is worth persevering. (Or getting someone like me to write one for you.)

A blog is a big, chunky piece of content in comparison to virtually anything else you’ll create. You can take the topics you’ve chosen and use them to inspire other posts. You can even lift phrases straight out of your blog and use them on social media.

Sharing tips

One of the best things you can do in your blog is to share tips and advice with your audience. These will vary depending on what you’re talking about. For example, I write about reasons why you might want to blog and what the benefits are. I’ll also talk about ways to get started or come up with topics.

If you’ve written a blog with multiple tips, separate them and create images with one tip on each. You can share these on multiple platforms so they go further. You can also create videos – and no, you don’t have to be in them if you don’t want to! Facebook lives tend to get better reach than other types of video so I’d recommend doing some if you can. However, you don’t have to go face to face with the camera. You could just show your hands demonstrating a tip or use computer screen capture. I also create tip videos using images with overlaid text.

Motivational content

Unless you’re in the habit of writing motivational quotes or meme-worthy copy in your blog, this one will involve going off on a bit of a tangent. Take your blog topic and use it to search for related quotes. You don’t necessarily have to stick exactly to the topic if you find something that will resonate with your audience. For instance, I wrote a blog about finding time to blog and one of the quotes I found was this:

Not directly relevant to the topic, but certainly something that would get lots of us nodding our heads. You can use the same approach with memes, particularly if you search on Pinterest. I post a fair bit of stuff that isn’t directly related to writing but which I know my audience will enjoy. However, I often find this type of content when I’m just doing my own social media scrolling so don’t worry if the repurposing/search approach doesn’t work well for you here.

There’s also a different kind of motivation you can offer. Helping your audience to gain expertise (or realise that they know more than they thought) is really worthwhile. You can do this by sharing useful resources or by asking questions about their experiences. This helps them to share their knowledge and also helps you get to know them better.

Further resources

If you’d like some hints and tips on writing your blog, start here.

My favourite video capture tools:

Screencast-o-matic for screen capture videos.

Ripl to animate your images with overlaid text.

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Is your blog too serious?

Is your blog too serious?
Does your blog need to smile more?

When you first write a blog for your business it can be hard to get the tone right. Too serious and your potential customers will stop reading (unless it’s so dry you’ve actually caused them to nod off mid-sentence). On the other hand, if it’s completely off the wall you run the risk of looking unprofessional. So what do you do? Here are a few ideas from me.

What’s your personality?

I feel as if most of the blogs I’ve written start with knowing your customer. While this is still true, when you’re writing a blog you need to show your personality. The subjects that you talk about need to be ones that are important to your customers. That way you share your expertise and show them that you can help. But what if there are hundreds of other businesses sharing the same sort of content?

If you offer a service that needs to be delivered in person you’ll be competing with other businesses in your area. Go online and the pool is even bigger. Skills, experience and price are important but your customers will often choose to work with you because they like you. You don’t have to pretend to be something you’re not. I know two fantastic marketing experts. One is in your face and bold, the other is calm and quiet. They both get results and their clients love them. You can do the same.

How do you talk to your customers?

If you’re wondering how you get your personality into your blog while still sounding professional, the answer is pretty simple. Think about how you talk to your clients face to face. When it comes to marketing, consistency is key. You build trust by sharing your knowledge and showing your customers how it helps them, but that’s not all. When you write a blog you’re giving them insight into your personality and what you stand for. If the way you come across is at odds with how you are in real life, the trust will be lost.

In practice, this means developing an awareness of the way you naturally speak to your customers. It’s also worth thinking about how you present yourself in other ways. If you’ve blogged about your green business credentials it’s not going to go over too well if your client arrives at your office to find you dressed head to toe in endangered animal skin. OK, I’m exaggerating, but you get the idea.

Blog in your voice

Most of us shift quite naturally between the tone of voice we use with business contacts and the way we speak to our friends. You might not even notice the shift. If you’ve found yourself wondering how you actually sound, start with your emails. They’ll give you a flavour of the way you communicate in writing in a business context. I often suggest recording yourself talking about your business when you’re trying to blog. This can be problematic as voice to text generally needs quite a bit of editing. Plus, if you’re talking to clients they might not want you to record them.

The best emails to look at are ones that you’ve written to people you’ve worked with for a while as you’ve already built a rapport. The way you write to them is likely to be on the informal end of the spectrum, while still being professional. When you write your blog in the same style you’ll give potential customers an insight into the kind of relationship you could ultimately develop.

If you’d like to start writing blogs that sound like you, I can help. Email me at info@kirstyfrancewrites.co.uk to find out how you can outsource your blog writing or get training that helps you to write your own.

Otherwise, sign up to my mailing list for monthly hints and tips on blogging and lots of other useful marketing stuff.

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When not to blog for your business

When not to blog
Don’t give yourself a blogging headache

I know, I know. I’ve been urging you on to write a blog for your business since the last decade (feels weird to be able to say that) and now I’m telling you not to?! Well, no. Mostly, a blog is still a really good idea for most businesses. If you need a quick primer on why that is, here you go. Despite that, there are times when a blog just won’t be the right choice for you, either because of the industry you’re in or just because it’s the wrong time. If you’re thinking of writing a blog but any of the following apply to you, think again…

A blog won’t work for your industry

There aren’t many businesses that I would actively advise against blogging, but there are a few. If your business is scientific or sells something technical that’s on sale to the general public, a blog can be great. It helps you to demystify your product or service and make it more accessible. If, on the other hand, you only deal with other members of the scientific community a blog is pretty pointless. Blogs are chatty and conversational. If your audience is already very well informed and your articles need to set out technical data, a blog is just the wrong format.

It should (hopefully) go without saying that the same applies if your work is subject to a blanket NDA or national security level secrecy. If you want a blog to work you need to be able to share something about your background or life in general. If you can’t do that, a blog probably isn’t for you.

You don’t have time

Lack of time is one of the main reasons people tell me that they haven’t started a blog. It’s understandable. When your blog isn’t a core part of your business it’s one of those things that you can easily put to one side. While it’s great for marketing it doesn’t earn you anything on its own. Focusing on activities that generate income is far more important and I know you’ll have your own list of tasks that take priority over writing.

If you think you haven’t time to blog, this gives you some ideas for fitting it in. But what if you really haven’t got time? Either hand it over to someone like me or don’t do it. If you don’t have time to commit to writing and publishing a blog at least once a month, it will fizzle out before long. It won’t help your SEO and if potential customers come across it they might even think you’ve stopped trading.

It won’t be any good

This might sound a bit harsh. One of the advantages of writing a business blog is that anyone can write one. Of course, this also means that absolutely anyone can write one. For yours to work you need to put a bit of effort into making it good. Otherwise, it’s just going to disappear into the mass of boring, badly written blogs out there.  The good news is there is lots of advice and guidance out there to help you. (Including mine.) You just have to make time to
absorb it and put it into practice.

To put it bluntly, there’s no point writing a blog that no-one wants to read. If you’re already struggling for time, put the effort into creating something that your audience will find useful.

Do you need some help?

Sign up using the form below for monthly blogging tips (and lots of other useful stuff) straight to your inbox. Or, if you’d rather get some personalised help from me, whether that’s blog writing training or outsourcing, please get in touch.

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How you can write a blog stress free

Stress free blogging
The look on your face when blogging gets easier…

I’m going to hazard a wild guess that since you’ve clicked on a link about stress free blogging, you find blogging stressful. Is that a fair assumption? The source of your stress could be the idea of getting your blog started in the first place. It could also be that you’ve got started but are finding it tough to keep going. I get it. I’m fundamentally lazy and will only work hard at something if it’s absolutely necessary. For me, the only things that fall into that category are strategic planning, client work and keeping my accounts straight. Even writing for clients gets easier as I get to know them better. Writing my own blog is about as stress free as you can get.

The thing is, if something causes you stress you’re more likely to dump it sooner rather than later. (At least, I hope you are.) But blogging doesn’t need to be stressful. You might never love writing blogs as much as I do but there’s no reason why you can’t have some fun with it.

Remember who you’re talking to

Knowing who you want to reach with your blog makes it about a million times easier than going in without a clear idea. The reason I refer to it as ‘talking’ is because it is a bit like a conversation, if a very one sided one. Writing a blog when you know what your audience is interested in is like having a chat with someone you already know. Compare that to doing a talk to 500 people you’ve never met before = loads more stress.

If you can relax and imagine the kind of person you’re talking to, your stress level drops. You can write in a way that feels natural to you. 

Pick your topic

It’s a good idea to come up with a few potential topics before you plan to start writing. You can find some suggestions for ways to do that here. Then just mull it over for a bit. Which topic would benefit your customers? Is there something you particularly want to tell them about? Could you remove an obstacle that’s preventing someone from becoming a customer?

When you’ve chosen a topic, break it down. Take your time and put yourself in your customers’ shoes. What knowledge do they already have and what don’t they know? Break it down into smaller subsections. Doing it this way means you can tackle each section at your own pace, which means, you guessed it – less stress.

Get fired up

When it comes to actually writing, stop being logical and just write. Your blog is your chance to talk about something that really matters to you. Enthusiasm is infectious so get excited and let people know why they need to know about this stuff. You might be thinking that the results of writing from your gut might not be too professional. I won’t say it doesn’t matter, because it does. If you want people to trust you as a professional you can’t be completely chaotic. But professional, or even formal, does not mean dull. Churning out bland content will only get boring for you and the reader. You don’t get the results you want and wonder why you’re going through all this stress for nothing.

The key thing to remember is that you can always edit. Write your first draft without putting any restrictions on yourself, then read it back. If there’s anything that won’t work for your audience, you can change it and no-one else will ever know.

If you want to get started blogging put need a push in the right direction, you can sign up for my blogging challenge using the form below. Over 5 days I’ll take you through 5 simple tasks that will leave you with a stress free, finished blog by the end of the week.

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How you can get started blogging

Blogging for beginners

If you run a small business it’s likely you’ll have been
bombarded with marketing advice from various sources (including me). It would
be completely incredible if blogging hadn’t featured somewhere. Blogging isn’t
the only way to market your business but it’s a good one. There aren’t many
businesses that a marketing blog wouldn’t suit. (There are some, but that’s for
another post.) A blog helps you to build trust with your audience and offer
useful information that shows you know what you’re talking about. It’s also
recyclable – you can take one blog post and use it in lots of different ways.

If you think this all sounds great but you have no idea how
to get started, this post is for you.

Choose your blogging platform

Technically, you don’t have to have a website to blog. You
can write mini blogs on Instagram or Facebook or articles on LinkedIn. The risk
of doing it like this is that those social media platforms don’t belong to you
and could, in theory, be taken down. When you blog on a website you’re in control.
If visitors to your site spot something else interesting you still have their attention
but that won’t necessarily happen on social media.

There are loads of website providers to choose from. I’m on
WordPress as it’s easy to maintain and the self-hosted option means I have my
own website address rather than one with WordPress in it, so it looks more
professional. Choose something that works for you.

Choose your blog topic

There are loads of different ways to choose topics for your blog. There are a few ideas here. One of the simplest ways to start if you’ve already had some customers or enquiries is to write a blog answering a frequently asked question. This works on the principle that if prospective customers are asking you when they get in touch, they might be searching for the answer online as well.

Keep your topic quite specific so you’re not overloading
people with information. If I were to include every possible way of coming up
with topics in this post you’d be reading all week. Choose a few simple ways of
answering the question and break it down so you cover a little bit in each
paragraph. That helps you to keep things structured and to the point as well.

Start writing (or talking)

Blank pages can be completely terrifying. If you sit down
and find that your mind empties at the sight of a blinking cursor, there are a
couple of ways to deal with it. If you want to stick with the paper, type or
write your paragraph headings then jot down some notes about what you want to
cover. They don’t have to be perfect sentences, just enough to give you
something to work with.

Alternatively, record yourself. This takes practice, but
works if you find it easier to explain your subject when you talk to people.
Record what you say and get it transcribed, then you can edit the notes to turn
it into a blog.

The finishing touches

When you’ve got a blog post down on paper, read it back. You
might cringe but you can spot typos and it will also help you to see bits that
could work better. Getting feedback from someone you trust can also be really
helpful. I’m in a few Facebook marketing groups and they can be a good place to
share for support if the rules allow it. The main thing is to get it out there
as you only start improving once you do.

If you’d rather get a professional involved, I can help too.
I polish and edit blog posts and other stuff for all sorts of businesses. Of
course, if the whole thing is making your head hurt I can write them for you as
well.

Have you already written a blog? Share a link in the
comments if you have, I love to share!

Further reading

For more about putting the finishing touches to your blog posts, read this.

If you’d love to get some brilliant marketing and blogging tips straight to your inbox, sign up to my mailing list using the form below. I don’t spam and I will never share your information with anyone else. (Guide’s honour.)

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Christmas blog: Can you write one when your business has nothing to do with Christmas?

Firstly, an apology. I know that now we’re past Halloween the floodgates have opened and your social media feeds are full of Christmas. I can’t be helping with my Christmas blog posts and festive marketing tips either. To be perfectly honest, I should be talking to you about Easter marketing by now. I’ve spoken to two people who are already working on Christmas 2020.

If you’re fed up of Christmas marketing because your business isn’t Christmassy, I’m actually here to help. You might not think that your business has anything to do with Christmas, but you’d be surprised. Even if you don’t sell gifts, decorations or Christmas food, you can still write a Christmas blog. It’s the season of goodwill and you can raise your business profile by joining in. Without further ado, here are 5 ideas for your Christmas blog.

1.  Family focus

Christmas with our loved ones can create both warm fuzzy feelings and total panic and your Christmas blog posts can tap into both. I once wrote a Christmas blog for a bathroom company about stress free ways to share your bathroom with guests. Do you have some house sharing wisdom to offer?

If you’re a counsellor, a tips post would be perfect. Show people how they can minimise stress or avoid arguments. After all, even families who get on well can feel the strain at Christmas.

2.  Looking forward to New Year

If you help people to transform their lives long term, why not encourage their friends and family to support them? You might think that a voucher is a bit naff at Christmas, but what if it’s for personal training that could improve their health? A blog post about Christmas gifts that could change your life gets people thinking – plus they’ll remember you when they make their New Year’s resolutions.

If you help small businesses*, a blog with gifts for business owners could help you find a new audience.

3.  Christmas emergencies

If you can help with an emergency that doesn’t need a 999 call, tell your customers. Your Christmas blog post could show people how to avoid emergencies. Can you advise on home security or fire safety checks? If you run a garage, talk about vehicle maintenance so they won’t break down on a Christmas road trip.

Oh, and if you’re open on Christmas Day, put it on Facebook. Our local garage saved our roast potatoes when we ran out of cooking oil and didn’t notice until Christmas morning!

4.  Wellbeing in your Christmas blog

My self-care is a bit hit and miss generally and goes completely out of the window in the run up to Christmas. If you have a wellbeing business, your Christmas blog can offer people ways to look after themselves when they don’t have time.

You could even take a different approach. I love supporting small businesses and hate city centre shopping so I’ve had a shopping party at home and am going to a couple of local fairs. Could your Christmas blog talk about ways to shop stress free?

5.  Christmas preparations (or the aftermath)

Professional cleaning tips go down well all year round, but especially at Christmas when you’re expecting guests. You could also write about the benefits of a professional clean at Christmas.  When I planned this blog I mentioned it to my cleaner, who was hoovering near my desk. She told me that it’s a sign of a good cleaner if they can clean properly without disturbing your decorations.

Use your Christmas blog to tell your customers how you can help them get ready and throw in a few surprises if you can.

*Like I do with great value blog packages. (If you’d like to buy the small business owner in your life a month’s worth of blog posts from me, I sell gift vouchers. Click here to find out about my packages or email me if you’d just like to send them a few quid to use as they like.)

If you want some ideas for posts to take you through December and up to Christmas Eve, sign up for my mailing list using the form below. You’ll get a copy of my free guide to creating your ultimate Christmas marketing plan.

Further reading

If your business does have something to do with Christmas and you’ve missed my earlier blogs, here they are:

This one is for you if you sell great Christmas gifts.

This one is for those of you who help your customers to create the perfect Christmas celebration.

Here’s another take on blog post ideas for a non-Christmassy business from www.business2community.com

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5 Christmas blog post ideas for businesses that create the perfect day

Perfect Christmas blog post ideas

There are lots of fantastic businesses selling perfect Christmas gifts, but what about the rest of you? What if your business helps your customers to create the perfect Christmas? There are a whole range of businesses that offer everything from Christmas essentials to the finishing touches. Food, drink and Christmas decorations are obvious examples but there are lots of areas where people need some help to create the perfect Christmas. There can, of course, be plenty of overlap. I always feel as if I’m preparing for the apocalypse when the Christmas food delivery arrives, but there are always a few bottles of wine heading out as gifts too.

If you sell fashion or beauty it’s easy to focus on gifts but do your customers also need help deciding what to wear to the Christmas party or while they’re serving up turkey? Think about what will go into your customers’ perfect Christmas and talk about that. Here are just a few ideas to get you started.

1.        Making the perfect Christmas easier

Creating the perfect Christmas sounds like a great idea but it can get stressful pretty quickly. If you offer something that helps to take some of the stress away, tell people about it. It could be anything from a handy short cut to Christmas on a plate. Do you offer pre-stuffed turkeys or a gift wrapping service? Can you deliver to their door to save them yet another trip to the shops?

If you give Christmas preppers one less thing to think about, let them know.

2.        Feeling good at Christmas

Are your customers are people who generally feel frazzled by the time Christmas is over? Help them out with a blog post that helps them make things better. It could be anything from advice on taking time out and still getting everything done through to nutrition to stop them getting ill.

Maybe they want to feel dressed up but not overdressed for Christmas dinner. I know there are people who feel perfectly comfortable dressing up to the nines to scoff sprouts – personally, I’m not one of them.

3.        Perfect Christmas entertainment

We’ve all been there – Christmas dinner is over and everyone just wants to slump in a chair. Christmas telly sounds like a great idea until the arguments over who wants to watch what get going. Either that or the kids have opened all of their presents and are bouncing on your last nerve whilst you’re trying to cook.

If you have the solution to either of those challenges, tell your customers about it. I promise they will love you for it.

4.        A green Christmas

Environmental issues are on everyone’s minds. The drive to reduce the volume of single use plastics we throw away every year is now a key influence in lots of people’s buying decisions. Of course, you’re not restricted to talking about plastic. You can tell your customers about anything you do to help lessen your (and their) environmental impact.

Give people 5 ways that they can use your products to have a green Christmas and you’ll be on to a winner.

5.        Christmas tips

Tips posts are a great way to catch your customers’ attention at any time of year, but they’re especially valuable at Christmas. This type of blog post works because it gives people information in easily digestible chunks. They’re perfect for busy people (which is basically all of us at Christmas).

I’ve talked about helping people who want quick fixes, but there is just as big an audience for advice on how to do things properly. If you have advice on preparing the perfect Christmas dinner, expert wrapping tips or the best way to decorate your tree, share them.

If you haven’t planned your Christmas marketing yet and want some ideas for posts to take you through December and up to Christmas Eve, sign up for my mailing list using the form below. You’ll get a copy of my free guide to creating your ultimate Christmas marketing plan.

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Hallowe’en: what’s your story?

Hallowe'en skull, book and bottle.

I know that there are lot of different views out there about Hallowe’en. Lots of you love it, others think it’s over commercialised rubbish. Take to Twitter and you’ll find a growing movement of evangelists who see it as Satan worshipping. They clearly haven’t done their research. Hallowe’en grew out of Samhain, the old Celtic New Year celebrated by Pagans. The last time I checked, Pagans didn’t actually believe in the devil.

Of course, it’s easy to suggest that views on Hallowe’en are all black and white. Really, it’s far more complicated than that. That’s why I decided to give you my perspective on Hallowe’en.

The fun bits

As regular readers will know, I have two young children. They’ve been excited about Hallowe’en since the end of September and are both incredibly disappointed that their school won’t let them wear costumes instead of uniform.

As I write this, debate in our house is still raging about whether we’re going out trick or treating or just getting a big tub of sweets to hand out to anyone who calls. Trick or treating is mostly fairly good natured near us so I suspect the final decision will be made by the weather. I know that a lot of people regard it as an American tradition that we’ve had foisted onto us. Personally, I enjoy it. It makes me feel part of a community and its fun trying to guess whether a child we know is hiding behind that mask.

Hallowe’en horror

Of course, I know that Hallowe’en in general, and trick or treating in particular, isn’t fun for everyone. We’ve always observed the rule that you only knock at doors that have a pumpkin on display. Last year a house near us put sweets by the front door with a note asking that we didn’t ring the bell as they were trying to get their baby to sleep. If that had been me, any interruptions would have ended in a real horror story!

Unfortunately not everyone behaves well. Every year we hear stories about people being terrorised or having their property vandalised because they didn’t answer the door. The playground heard tales of little kids in tears because someone had smashed their pumpkin for fun or chased them down the road with an axe. Those stories make me wonder what goes on in people’s heads (and have inspired a few ideas for crime stories – watch this space).

The memorial

For me, Hallowe’en isn’t just about pumpkins and scary stories. It’s a memorial too. There’s a Pagan concept which says that the veil between the living and the dead is at its thinnest on Hallowe’en. That’s why it’s become associated with ghosts and spirits, as it was thought to offer the best chance of communicating with your departed loved ones.

It’s a different kind of remembrance for me. We always celebrated Hallowe’en when I was growing, with a carved pumpkin and lots of sweets. Oh, and a birthday cake. I know that’s not traditional, but my Dad was born on Hallowe’en. That was the main reason for the party.  He died a few years ago so the meaning of Hallowe’en has changed for me. It’s a tough day because I miss him, but it also gives me the chance to look back and be grateful for his life.

Why am I telling you all this? The truth is, our stories are important. They help us to find our people, in business and life in general. That’s why we should never be afraid to share. Thanks for reading.