business life Archives - Page 6 of 6

Posted on 1st June 20201st June 2020 by Kirsty France — Leave a comment

The top 5 marketing tools you need for your small business

Marketing tools - image shows a smartphone, laptop, glasses and coffee. — Image by Dominika Roseclay via Pexels.com

One of the biggest challenges a lot of us face as small business owners is knowing where to spend money. You might have some cash to invest in essential resources. Maybe your business depends on buying stock or equipment. But when it comes to marketing the choices can get a bit trickier. Do you pay someone to do it for you or buy some tools and take the DIY option? If there’s a free and a paid option which is worth having? (I’ll be talking about that one in another post.)

I take the view that it’s always worth doing your own marketing to start with, so you can get a feel for what works. Here are some of my favourite marketing tools to get you started.

Creating graphics

Great images will help your posts stand out on social media as well as making your website look good. I use Canva to put my brand colours and logo on my images as well as creating quotes, memes and all manner of other stuff. The free version is fab and there’s a premium option if you need more features.

It’s worth paying for your own photos but I supplement mine with copyright free images from Pexels and Unsplash.

Email marketing tools

I’m with Mailchimp, even though the recent changes mean that some of the features that used to be free to new subscribers aren’t any more. I’ve heard a lot of recommendations for Mailerlite’s free account and also for Active Campaign as a paid option.

When you choose, look at the advanced features too. You might not need them yet but it’s much easier to move to a paid version of something you already know than to shift to a whole new platform further down the line.

Know your numbers

You might not think of analytics platforms as marketing tools, but they are. Being able to see where your customers and enquiries are coming from means that you can focus your marketing there. You can track which pages get the most traffic and what people visited on their way to your contact page. Your business social media accounts have their own analytics functions to tell you which posts were the most popular.

Of course, this doesn’t rule out the possibility that you get a message from someone who hasn’t interacted at all, but it’s still a good guide.

Planning and scheduling

Planning your marketing stops you from winging it and creating social media posts in a panic. I have a marketing planner from The Girls Mean Business where I can map out what I’m promoting at any given time and what posts I’m going to create to tell people about it. Then I tick each post off when I’ve created and scheduled it.

Ah yes, scheduling. Scheduling platforms are great marketing tools as they allow you to spend a few hours creating posts to go out later. Then you know it’s all done and you can move on to something else. I use the inbuilt Facebook scheduler and Hootsuite for everything else.

Get some help

There is tons of information out there to teach you how to market your business. It ranges from completely free to really expensive, with the cost often depending on how much the person selling it does for you. Free is great but you might have to spend time wading through information that doesn’t help you that much before you find something useful.

Alternatively, you might want to buy a book or sign up for a course that organises the information for you and offers a bit of support as well. That way you spend less time searching and more getting organised.

My isolation silver linings

I’m delighted to have been challenged by the fabulous Steve at https://thediaryofdad.com/ to write about the positives that have come out of isolation. I have to confess, when all of this started I was panicking. As a business owner, the possibility of not being able to work for an extended period was scary. At least I don’t have employees to worry about. I’d convinced myself that I couldn’t possibly get anything done with the kids at home. Thankfully, there have been plenty of positives. Here are just a few.

I have an amazing business community

I’m used to spending time on my own, working at home while my sons are at school. I’m also an introvert so I thought that the hardest thing about isolation would actually be having the entire family under one roof, all of the time. It actually turns out that I miss talking to other adults, whether it’s at networking events or the school gate.

Thankfully, I’m part of an awesome small business community that quickly mobilised to take events online. It’s not quite the same as hugging your friends in person, but it’s great to keep in touch. Whilst social media isn’t always good for my mental health just now, spending time in the right places has been a real bonus.

Flexibility is key

One of our biggest isolation challenges has been the change in routine. It’s also created one of the biggest positives. My kids love routine, so we’ve created our own. School have sent suggested activities home but it’s up to us how we structure them. We’ve also introduced stuff that they wouldn’t learn at school, like how to do their own laundry, as well as new takes on fun activities. Who knew you could get IT, music appreciation and cookery into organising a kitchen disco?

I’m also thankful that we’ve created a balance when it comes to working at home. My husband and I are both self-employed, but while his workload is steady, mine fluctuates. With good communication and flexibility we’ve been able to settle into a pattern that works for both of us.

Work is still happening in isolation

The fact that my business is already online so can mostly carry on going (kids permitting) was a real silver lining. However, I had no idea whether my clients had any money to spend. Thankfully, some of them do. Some are using the enforced down time to get on with projects that they hadn’t had time for before. Others just need some help communicating with their customers without sounding like they’re trying to profit from a crisis.

The thing is, we’re all just trying to get through this as best we can. It’s been really heartening to see how many people are supporting their community, including other small business, when times are tough.

My kids are mostly great

There are days when I can’t face another conversation about Pokémon. Or Minecraft. But mostly I’m really glad that we’ve got the time to listen. I feel as if I’ve got to know them better. It’s also been great to discover that they’re actually pretty resilient. My youngest turned six in isolation. The fact that this year’s party was a cake and the extended family on FaceTime didn’t faze him at all.

I always knew I was pretty patient, but it goes further than I ever imagined. It has to when your children’s insecurity about the situation comes out two hours after bedtime when you just want to flop in front of the TV. Being able to take the time to administer hugs when they’re needed has been the biggest silver lining of all.

Thanks to Steve for the nomination. I’m nominating Rona Myatt to pick up the baton and talk about her isolation silver linings.

If you’d like to learn more about what I do (when I have time to do some work) or ways to improve your business marketing, you can sign up to my mailing list by completing the form below.

Posted on 28th January 202028th January 2020 by Kirsty France — Leave a comment

Leaving your comfort zone

When you’re in business there’s a lot of talk about leaving your comfort zone as a tool for growth. I’ve realised that it’s a message that mostly resonates with women. A couple of weeks ago I shared the image below on my social media accounts and the response was greater than anything else I’ve shared this month. Then I realised that everyone who liked and commented, no matter which platform they saw it on, was a female business owner. It wouldn’t be the first time. It’s entirely possible that I’m living in a female centric bubble on social media, but it struck me that you don’t hear men talking about comfort zones. Maybe the ones who start businesses are just naturally confident and the rest get a normal job. Yet I meet loads of women who start up on their
own but lack the confidence to shout about what they do. I don’t say this as someone with all the answers because I struggle with it myself.

I’ve been trying to think of ways to get rid of the mind monkeys (thanks to Claire Mitchell at The Girls Mean Business for that phrase). Actually, since I’ve been watching Baby Chimp Rescue on BBC2 they’ve turned into cheeky chimps in my head. (Seriously, if you haven’t watched it, do. It cheers me up and makes me sob in equal measure.) Then I realised that I’ve already done something that lots of people wouldn’t do outside of a gap year adventure. When I was already a (supposedly) sensible solicitor I headed off to Argentina for a solo expedition. No organised tour, no nothing. Just a husband who’d gone to learn advanced skiing for six weeks and a self-planned itinerary. This is how I got the confidence.

Baby steps

When I told my colleagues that I was going to haul myself across Argentina with nothing for company but a good book (often the best kind of company) they looked at me as if I’d gone a bit mad. My friends and family, on the other hand, barely batted an eyelid. (Although the potential cost of international phone calls meant my mum finally learned to text.) This wasn’t the first time I’d travelled alone, although it was certainly the most dramatic. I had a habit of taking myself off to different cities to explore for the day and took a family history research trip to Edinburgh. By the time I landed in Buenos Aires I was ready. While big, dramatic leaps out of your comfort zone are sometimes necessary, it’s definitely worth getting warmed up first.

Getting involved

The biggest shock of landing in a foreign country by myself was the fact that I was completely alone. It was scary and liberating at the same time. I could do whatever I wanted and didn’t have to negotiate with anyone else. Starting a business was much the same. The key (for me at least) to tackling both situations has been to get involved with something. In Argentina I booked the activities and got a table for one in the local restaurants. It’s amazing how many people talk to you when you’re by yourself. It’s the same in business when you find the right networking groups. I’ve built relationships with people that understand the life and my business (not to mention my head) is in a better place because of it.

Does all of this mean that I’ll never have to worry about leaving my comfort zone again? Of course not. Mind monkeys can strike even the most successful of us. It’s just reminded me that it is possible. If you’re reading this thinking that I’m braver than you, I’m not. I’ve probably just had more practice.

If starting a blog is outside your comfort zone, I’m here to help. My 5 day blogging kick start challenge starts on Monday and will help you go from a blank page to a finished blog. Sign up using the form below to join in.

Want more?

Claire Mitchell from The Girls Mean Business on squishing
your mind monkeys

Treat yourself to some real life baby chimps in Baby Chimp Rescue

Posted on 16th December 201916th December 2019 by Kirsty France — Leave a comment

You need time off from your business at Christmas

I know, when you run a business you’re never truly ‘off’.
Business related thoughts and ideas appear at the most random moments and if
you don’t write them down they’ll be gone forever. (Or is that just me?!) The
point is, that’s the reason you need time off. Random brilliant ideas rarely
appear when you’re sitting at your desk. They pop up on the school run or just
as you’re trying to go to sleep. There are, of course, plenty of reasons why
you need time off, especially at Christmas. Here are just a couple (plus some
ideas for helping you achieve it).

The life changing magic of taking time off

As reluctant as I am to use phrases like ‘out of the box
thinking’, that one is a useful shortcut. I embrace routine as a useful energy
saving tool. Routine means that you don’t waste brain space making decisions
about the fifty billion things that need to happen before you start work. The
only problem is that you can get stuck in the pattern and it takes a bit of effort
to pull out of it and look at your business with fresh eyes.

When you stop consciously thinking about work it somehow
gives new ideas room to drift in. You don’t even have to take a full scale
holiday for it to work.

Didn’t you used to have a life?

There’s no substitute for working hard if you want to
succeed in business, but that doesn’t mean working yourself into the ground and
never seeing your family. That applies all year round, not just at Christmas.

The benefit of taking a break at Christmas is that it allows
you to step off the world if you want to. Those days when no-one is working and
school’s closed mean you can do whatever feels good. Have a lie in (I know, I
have kids too), go on a day out or watch movies knowing that you don’t have to
be anywhere in particular. It’ll remind you why you started the business and
could even let your mind wander into some brilliant new ideas.

Taking time off – the practical bits

“But Kirsty”, I hear you cry “I can’t take a week off, what
about my customers?” If your customers know you’re a one person business and
begrudge you a holiday, you need better customers. If they’re contacting you on
Christmas Day expecting a response they need help. (Unless you offer a
Christmas Day emergency service, that is.)

There are a few business who genuinely need to be open over
Christmas. If yours isn’t one of them then you need to set some boundaries. Let
people know in advance when you’re closing for Christmas and when you’ll be
back. Put your out of office on – you can even make it funny if you want. Then
go.

Actually taking a break

Now, the hard bit. Switching off. There’s a lot of
discussion about self-care and wellness and it’s easy to offer a supposedly
simple solution. Personally, I love a hot bath but I know that many others
don’t. Sometimes the only thing that hits the spot for me is a long walk, it
depends on my mood. A lot of us feel that we must be productive. Even when we
take time off we have this urge to do something worthwhile.

I can’t tell you how to stop wanting to do something useful.
When I get a spare hour I’ve started asking myself what I actually feel like
doing. Sometimes the answer is ‘no idea’. Other times it might be something
that doesn’t seem like traditional self-care, but whenever I go with it I end
up feeling more relaxed. Let me know if you try it too.

Tag: business life