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Why you need to understand what your audience needs

Photo by Julie Grant Photography

Getting to know your audience is a fundamental part of marketing your business. When you understand what your audience needs, you can create marketing that speaks to them and lets them know you understand them.  The alternative is bland marketing that doesn’t connect with anyone.

Here’s why you need to know what your audience needs and how it’ll help your business.

Products and services

Sometimes, the services you offer depend on your qualifications and experience. For example, you won’t get far without professional credentials if you provide legal advice or treat someone’s bad back. In other industries, there might be more than one way for you to help your customers. Understanding what your audience needs allows you to tailor what you offer.

A range of products and services will also cater to customers at different stages of the buyer’s journey.

The buyers’ journey

Every potential customer who comes across your marketing will be at a different stage of the buying journey. They might need what you offer but want to know more about you before parting with any cash. Maybe they aren’t sure what they need, or they have an idea but want to try a low-cost product or a DIY version of your service to test it out. But, on the other hand, they could find you and sign up immediately because you’re exactly what they’ve been looking for.

Creating different types of content lets you meet people at whichever stage they’re at.

Who needs your business most?

When you’re planning your marketing, it helps to think about the kind of people who need what you offer. For example, you’ll only need me if you have a business or create content for other companies. You’ll mainly talk to parents and grandparents if you sell baby clothes. Will your service be a great fit for someone who’s cash-rich but time-poor, or is it the opposite way around?

Technically, you could sell to anyone, but when you work out who is most likely to need what you offer, it’s easier to create content that hits the spot.

Who do you want to work with?

If you run a service-based business and work one-to-one with your clients, your life will be a lot less stressful if you get on with your customers. Of course, you might already have worked out what type of person is most likely to need what you offer, but you can still tailor your marketing to attract people you’ll enjoy working with.

For example, I mainly work with small business owners, and there are a lot of those about. I use relaxed language in my marketing but also mention my kids and my former career as a solicitor. It combines to attract people with the same approach to life as me.

How will they engage with you?

Finally, ask yourself what your audience needs to do to get in touch with you. Can they quickly buy your products when they finally sit down at the end of a busy day? Do they need to send you a message, email you or click a link to book an appointment? Thinking about how your customers spend their daily lives can help make it easier for them to buy from you.

Do you want to create content that speaks your customers’ language? I can help with that. If you’d like a chat to find out how it works, you can book a call here.

You can also sign up to receive monthly emails packed with useful content writing and marketing tips using the form below.

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How your business life can give you content ideas

The image shows me at my desk, recommending that you use your business life to develop new content ideas.
Image by Julie Grant Photography

You know your business inside out and back to front. It’s all so familiar that it can make you blind to the possibilities that your everyday, day-to-day business life can offer when it comes to creating content ideas. If you’ve ever struggled to come up with new ideas for your marketing, you might be surprised at how many are hiding in plain sight. Here are just a few.

Answer your FAQs

What questions do your customers ask all the time? If you’ve never written any of them down, start now and answer one at a time in your content. They work well because some people won’t contact you to ask a question, but they will Google it. You can give a short answer in social media posts and a longer one on your blog. If you have an FAQ page, start there or build one as you create more content.

Listen while you network

If you go to networking events, listen to what the other attendees talk about. What are their challenges, and how could you help? I love doing this at face-to-face events, where you might overhear other people’s conversations. I know my granny would disapprove of me eavesdropping, but it works.

Tips

Sharing tips can work in two different ways. Pro tips let you share your expertise and help your customers when they need to DIY a task, so you build trust. You can also make your existing customers feel looked after and appreciated by sharing a tip that helps them get the most out of their purchase.

Share your favourite resources

Sharing some of the resources you use every day has different benefits depending on who your customers are and how much experience they have. For example, a crafting business can help new learners by giving them a beginner’s guide, but you can also show more experienced crafters that you know what you’re talking about. If you offer a service, sharing professional resources lets your audience know that you take your work seriously.

Case studies

Case studies are brilliant because they tell your future customers about people you’ve worked with before and the results you’ve achieved. You can lift stories from your day-to-day life and use them in your marketing. Ideally, get permission from the subject before you write about them, but you can also write anonymised versions if that isn’t possible.

What can new customers expect?

This might seem ridiculously obvious, but good content can sometimes be as simple as describing what happens when your customer first contacts you or walks through your door. If someone isn’t contacting you because they’re nervous and don’t know what to expect, this kind of content can help to give them peace of mind.

How to find the right person

If there are lots of different businesses that do what you do, the choice can be overwhelming for a new customer. You can help them by talking about things to look out for or questions to ask at the first meeting. Use your insider knowledge to help your audience avoid common pitfalls, or let them know what credentials to look for, and they’ll start to trust you.

Do you want to develop new content ideas and create engaging marketing content? I can help with that. I create content that speaks your customers’ language. Book a call to find out how it works.

You can also sign up to receive monthly emails packed with useful content writing and marketing tips using the form below.

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How to come up with new content ideas

Coming up with new content ideas
Image by Julie Grant Photography

There comes the point in every small business owner’s life when you think you must have talked about your business from every possible angle. How can you come up with new content ideas when your audience has heard it all before? But, of course, you might be at the other end of the scale, trying to get started but wondering what your audience wants to hear about.

The good news is that there are many ways to develop new content ideas, and you don’t have to reinvent the wheel every time. So please read on for my five favourite ways to come up with new topics.

Have a brainstorm

I know that brainstorming sounds like your worst corporate nightmare, but it doesn’t have to be. Just write down everything you can help your customers with, then break the significant subject areas into smaller topics. For me, writing about blogging can include topic ideas, structuring your content and writing tips. Each has its own more minor topic; the main thing to remember is that you don’t have to write War and Peace. Smaller nuggets of information are always more digestible.

Get new content ideas from social media

Spending time scrolling social media can be research if you do it right. If you’ve ever avoided posting something because you think it’s too obvious other people’s posts and the comments can help you to find the right level for your audience. Social media research lets you see what questions people are asking; you can comment with an answer and turn it into new content.

Ask the audience

Answering FAQs is a great way to create content, as you can share the answers on multiple platforms. If you’ve got an idea for a subject you’d like to cover but aren’t sure what your audience needs to know, ask them. Your questions can be new posts in themselves; they’ll also give you fresh content ideas to use later.

You can ask for help on your own channels and in groups to help you build your profile.

Update old posts

Updating old posts means you don’t have to develop a new idea from scratch. This is an excellent approach if the original topic is still relevant to your audience, but some of the advice has changed. You can create a new post to replace the old one or write a post supplementing the original content. This gives new followers information they won’t have seen before while also offering something fresh for people who’ve been with you for a while.

Think about what you’ve learned

Forgive me if you’ve heard this one before. All your content needs to be tailored to your future customer’s needs. This means that you only need to know more about your subject than they do. For example, you might already know you want to write a blog but not know how to get started, so that’s what I talk about. Think about what you’ve learned to get to this point and talk about that – it could be more than you think.

Do you want to develop new content ideas and create engaging marketing content? I can help with that. I create content that speaks your customers’ language. Book a call to find out how it works.

You can also sign up to receive monthly emails packed with useful content writing and marketing tips using the form below.

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How to match your marketing to your business goals

The image shows a blue sticky note saying 'bright ideas change the world' on a checked background. It's a bright idea to match your marketing to your business goals.
http://Photo by RODNAE Productions: https://www.pexels.com/photo/white-printer-paper-on-yellow-table-7414305/

“A dream is just a dream. A goal is a dream with a plan and a deadline.” ~ Harvey Mackay

I like this quote for its optimism; you can dream, but you only get somewhere when you make a plan and hold yourself accountable for each step. If you’ve planned your goals for the next 12 months, your next step will be creating a marketing plan to help you hit them.

The question is, does your marketing content align with your targets? When you match your marketing to your business goals, you’re more likely to achieve them. Here’s my guide to the types of content that will help you at each stage of the customer journey.

Brand awareness

To grow a business, you need to make sure that people have a) heard of you and b) understand what you do. SEO plays a big part here; it lets people find you via keywords that describe your business. Personality-filled, shareable blogs and social media posts will help you to reach more people and stay at the front of their minds.

It’s also worth creating guest posts for other sites and collaborating with other businesses. My favourite local café hosts workshops and shopping events, and it helps everyone involved grow their brand awareness.

Engagement

This is the stage where you want people to move from knowing who you are to having a conversation so they can decide whether they like you. Asking conversation-starting questions works well here. You can do this in your blog, on social media posts or ask for interaction on your Stories. You can also invite viewers to ask their questions on live videos.

People are more likely to buy things that their friends like, so ask people to post pictures of themselves with your products.

Lead generation

Lead generation is just a fancy term for encouraging them to opt into a closer relationship where they hear from you more often and start thinking about buying. Asking people to sign up for your email list is an excellent first step, as you can send them an email series that shares everything they may not have known about your business before. You can offer a helpful freebie, such as a checklist, eBook, video tutorial or a free trial to encourage them to sign up. Sharing case studies on your website and social media can help as they show your results.

Sales

Small business owners often struggle with this, but selling doesn’t have to mean pressuring someone into buying. All the work you’ve done to build a relationship means that your audience knows how you can help them; they just need to take the next step.

Sales content needs to take away any doubts people might have. They might need to understand the process or get more details about the product before they buy. Use your content to talk about the benefits and your process, and include technical information as bullet points in your product descriptions. Sharing reviews and case studies lets them see that you’ve delivered for others.

One final thing. Don’t forget to follow up after the sale to help them get the best out of what they’ve bought. Offering hints, tips, or extra support maintains the relationship and makes you memorable.

Do you want to match your marketing to your business goals? I can help with that. I create content that speaks your customers’ language. Book a call to find out how it works.

You can also sign up to receive monthly emails packed with useful content writing and marketing tips using the form below.

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Are you making one of these blogging mistakes?

Man writing on a pad and making blogging mistakes.
Photo by Cup of Couple: https://www.pexels.com/photo/crumpled-papers-near-a-person-writing-on-a-notepad-6632868/

A blog is brilliant for letting your audience get to know you and how your business helps them, but it only works if people keep reading and take action when they’re finished. Read on for the top 5 blogging mistakes that will have your readers wandering off to your competitors.

Clickbait

I loathe clickbait with a passion, mainly because I’m not immune to it. There’s always a wonderfully intriguing headline (that’s the point). You click through to find pages of nonsense that don’t deliver what you expect. It only works if your business model is based on high-volume content that generates ad revenue when people click through. If you want to build trust with your audience, it’s horrendous.

I’ve said it before, and I’ll say it again. Do. Not. Do. This. To. Your. Customers.

Walls of text

Most people don’t read a blog post all the way through. They’ll skim it to get the gist or to find the piece of information they searched for. It’ll put them off if they land on your post and find a big block of text with no subheadings to guide them through. It’s a good idea to plan, so you know what you want to say in the post. Then you can have a subheading for each point and separate paragraphs if there are a couple of different elements to each subheading.

Breaking your post up makes it more visually appealing too.

No through line

Sometimes going off on a tiny tangent can give your content more personality, especially if your topic reminds you of something from your life outside business. However, you’ll lose readers if you wander too far from the point. This can hold true even if your off-topic bit is interesting; it wasn’t what they expected.

That’s why it’s vital to ensure that each section refers back to the central theme, so everything is relevant and you have a clear through line running through your post. Planning will help you do this.

Talking down to your reader

No one likes being patronised. Even if you’re an expert in something and your reader isn’t, they don’t want to be spoken to like they’re five years old. It can be difficult to judge what level of knowledge your audience has, but it’s something you can develop over time as people respond to your content or ask questions in person.

You might also work with professionals who understand business but don’t know the technical terms you use. Professional but jargon-free content is your best bet, or you could offer a quick definition if it’s a term you’ll use throughout your post.

No call to action

You’ve written a helpful blog for your audience that’s answered one of their questions or taught them about an important topic. Now what? How can you keep them on the path to becoming a customer rather than drifting away?

The best way to get someone to do something is to ask them; your marketing is no exception. If you want them to offer an opinion, ask for it. If you want them to book a call or sign up for your mailing list, give them a link or a form to fill in. Your call to action (CTA) aligns with your business goals, so think about what you’re trying to achieve and how your content can help you do that.

If you want to create blogs that will turn your readers into customers, I can help. Book a call, and let’s have a chat.

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5 ways you can blog without needing a website

Photo by Pixabay: https://www.pexels.com/photo/author-blog-create-creative-267569/

You’ve decided to write a blog that’ll stand up on its own or form part of your marketing strategy, but you don’t have a website yet. Maybe you don’t need one at all. You want to start writing and engaging with your audience, but how do you start? Here are 5 ways you can blog without needing a website.

Use a free blogging platform

A free blogging platform lets you start writing your blog without needing a website that you have to pay for. WordPress has free and self-hosted versions so you can choose the option that’s right for you.

It’s worth considering whether you might want to expand your blog into a full website eventually. If you do, it might be worth paying for hosting. That option lets you choose your own URL rather than a link that has the provider’s name in it, so you can build your brand identity from the start.

Write for someone else’s site

Medium hosts thousands of articles on an impressive range of subjects. You can create content and tag the topic to build a following in the same way as you would on social media. There’s a version that pays or you can add links to Ko-fi or Buy Me a Coffee to let readers send you a donation.

To build your business network, you can also guest blog for other businesses with a similar audience to yours. I’ve hosted blogs from everyone from social media experts to nutritionists as they can help my readers with topics outside my expertise.

LinkedIn articles

I hesitated to include this one as you’ll generally get better reach with LinkedIn posts than you will with articles. However, if you’re trying to build a following articles are still worth your time as it gives you more space to share your expertise than you’d get in a normal post. You can also share articles in your main feed and repurpose them to create a LinkedIn newsletter.

I’m hearing from more and more people who are focusing on LinkedIn for their marketing, so if you want a business audience it could be a great platform.

Microblog on social media

If you’re writing a blog to share your views or offer hints and tips you can do that on social media. The only real difference between a standard blog post and a microblog is that the second one is shorter. That means that a limited character count isn’t a problem.

A microblog doesn’t give you the chance to go in-depth on a subject, but it can help you to learn your writing craft and start building a following.

Create a YouTube vlog

I know I’m all about the writing but creating a video blog on YouTube lets you try out content and build a following the same as any other social media platform. You can also transcribe your videos to turn them into blogs and make them accessible to people who prefer other types of content.

Of course, you can always do it the other way around. If you’ve written a blog on another platform and want to help it reach a wider audience, you can create a video summing up the highlights and include a link to the original post for anyone who wants more detail.

Wherever you choose to blog, the quality of your content matters if you want to build a following and promote your business. If you want some help writing in a way that speaks your customers’ language, let’s have a chat.

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Why you still need to write marketing content

Image shows a woman with black fingernails and a 'be happy' mug using a pen to write marketing content in her notebook.

When it comes to marketing, video is everything, right? You might be getting amazing results on TikTok and Instagram is showing Reels to more people than static images. Why would you need written content when you can put everything you want to say into a video? It won’t surprise you to hear that I think you still need to write marketing content. Here’s why.

Social media doesn’t belong to you

Social media platforms are amazing marketing tools and definitely need to be part of your strategy. The trouble is, I’ve seen too many people who only use social media and find themselves with a massive hole in their marketing because they get hacked or banned.

When you have an email list or website, you’re in control because it belongs to you. You can use video but you’ll get better results by using good writing as well.

Sometimes you need more depth

Social media videos need to be short and snappy to hold people’s attention. They can still help you to build a relationship with your audience, but what about the times when they need more than that?

Sometimes you need to write a long post to go in-depth on a subject to help your audience understand what you offer or how you help them. That’ll work better on your website, not just because there won’t be room in a social media caption, but because your audience will be more willing to read.

Your audience might just like reading

Believe it or not, some people prefer to get their information by reading. They might avoid videos because they find the sound intrusive or want to absorb something at their own pace.

There’s also the fact that you can’t skim-read a video. If your audience is looking for a quick answer to a question they can probably find it in a couple of minutes by skimming a blog post. Your one-minute Reel might give them what they need but they’re less likely to search on social media in the first place. By using a mixture of content types you can talk to a wider range of people.

Written content is good for SEO

If you want to rank highly in a Google search, you need words. Google’s search bots can’t scan videos and rely on your written content to decide where your site should rank. Even YouTube likes a reasonably long description to help your video rank.

Having a wide variety of keywords on different platforms will help your content rank more highly so your ideal customers have a better chance of finding you in a search and other content creators are more likely to link to your site.

Writing can help you to make sales

If you have a low-cost product that your customers will buy on a whim, a short video will probably get you some sales. You’ll get even more if you’ve already built a relationship with your audience so they know they can trust you and they’ll get something good for their money.

That starts to change if your product or service costs more. People are less likely to take a chance so you need to make sure they’ve got all the information they need. When you write that down you help them to refer back, check details and then decide. There’s also a chance that they’ll take written content more seriously than a video.

Don’t have the time or the inclination to write your own content? If you want some help writing in a way that speaks your customers’ language, let’s have a chat.

Alternatively, if you’d like to get blogging and content writing hints and tips straight to your inbox every month, subscribe using the form below. I’m a vegetarian so I hate spam and you can unsubscribe any time you like.

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Does grammar even matter anymore?

The image shows a woman in a black t-shirt writing on a notepad, probably wondering if her grammar is OK.
Photo by picjumbo.com: https://www.pexels.com/photo/person-holding-blue-ballpoint-pen-writing-in-notebook-210661/

Every so often, a conversation will crop up in my social media feed about grammar. The person writing the post wants to know how much we all care about it and whether mistakes bother us. Aren’t we all talking more informally now? Does grammar even matter anymore? Here’s what I think.

Your audience matters

When I write my content, I’ll be thinking about you. Not in a weird way, of course. I’ll think about how you balance running a business with everything else in your life and the marketing challenges you might face. It’s the same when I write for my clients. The type of language I use depends on who we’re talking to.  It’s not so different to having a conversation when you think about it.  A chat with your friends is very different to a meeting with the bank manager.

Think about the kind of person you’re talking to and what image you want to put across. Do you need to be professional but approachable? Could you have a chat with your customers over a cuppa?

Speech vs writing

It can be easy to get the right tone when you’re speaking but writing it down can prove a bit more difficult though.  I’ve often advised people to record themselves speaking if they’re struggling to write. The trouble is, they often find that their sentences suddenly look wrong on paper.  We start to wonder whether that word is spelt right or if there should be an apostrophe somewhere.

I’ll admit that I’m a grammar pedant. Even if my clients are relaxed about grammar, I want to get it right. Having said that, there are times when bending the rules can make your message more effective because it’s the sort of language your audience would use. At the same time, I’m not going to judge anyone for getting it wrong. I know some highly intelligent and creative people who struggle with grammar and spelling. In the grand scheme of things, it’s more important to get the message across. 

When does grammar matter?

There are forms of communication where every comma matters.  Legal and financial documents must be precise.  They have a language all their own.

It’s important to strike a balance.  Say, for example, you’re a financial adviser who wants to start a blog.  You need to create the right impression.  You’re intelligent, experienced and (most importantly) you know what you’re talking about.  However, none of that will matter if your potential customers don’t understand a word you’re saying.  Your tone needs to be formal but accessible.

If you’re a mum making baby clothes to sell to other mums, they’ll still want to hear about the quality of the product but your tone can be much more conversational.  You’re having a chat with someone who shares your experiences.

Listen to people talk

Conversations are going on all around you.  Some involve you, others don’t.  If you want to start tailoring your language to your audience, start listening to how people speak.  You can start with your customers and the people you meet at networking events but eavesdropping can help too. Think about how the language you hear in a business-focused setting differs from the conversations you overhear in coffee shops or on public transport.  Ask yourself whether the person you can hear could be a potential customer. Different groups of people have very different speech patterns and learning about them can help you to write for your audience.

Is grammar important to you? If you want some help writing in a way that speaks your customers’ language, let’s have a chat. Alternatively, use the form below to receive writing and marketing tips straight to your inbox every month. I won’t share your details with anyone else and you can unsubscribe whenever you like.

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How talking about transformation in your marketing will help your customers buy

A woman lies in bed reading an article talking about transformation
Photo by Karolina Grabowska: https://www.pexels.com/photo/woman-reading-a-magazine-in-her-bed-6633697/

When you create marketing content for your business you’re aiming to show your future customers how each product or service will help them. You’ll do that in different ways, whether you’re writing content to build your relationship or copy to convince your audience to buy now.  Talking about transformation and how your products and services bring it about helps your audience see the benefits in action. It’s like a before and after weight loss picture with feelings.

Here’s how it works in practice.

The before

This is often the bit your audience will identify with most. Sometimes it works visually, particularly if you help your customers to achieve a physical transformation. At other times it doesn’t because you need to show that you understand how they feel. Your ‘before’ could be a feeling, like mum guilt, depression, or worry. Use those feelings as your starting point and talk about them in your marketing.

The after

Now comes the part where you show your audience where they could be with your help. You can do this in a blog post, offering general advice to help them see the benefits of your products or approach. This could be something like “why you need to hire a professional will writer” or “how accounting software saves you time”.  You can also offer tips that will give people a practical taster that your advice works and put them into free downloads to encourage sign-ups to your email list.  

The most powerful pieces of content are things like client testimonials and case studies that show your real-world results.

How talking about transformation works

The idea of talking about transformation might seem a bit obvious; you show your customers the before and after and it convinces them to buy. The thing is, it goes deeper than that. Human beings have always used stories to form communities. You’re telling someone a story when you talk them through a transformation. You’re also showing them that you understand. You stop being a business that wants to sell them something and become another person who knows what it’s like to be drowning in paperwork or how important it is to buy your mum a great Christmas present.

Two types of transformation

There are two ways that you can change someone’s life; you can make a physical difference and an emotional one. Good marketing content uses both.

Physical

When you’ve helped someone to achieve physical change, it could be outwardly obvious. That’s where those before and after photos come into play because you can show how much more toned someone is or improvements in their skin. You might not always be able to spot the difference by looking at them. Maybe you’ve saved someone time, helped them get more organised or to achieve a goal that’s only obvious to them. That’s where you need to start writing about it.

Emotional

Showing a practical transformation is great, but it only works if the person seeing it has an emotional response too. You might look at before and after photos and shrug because it’s irrelevant to you. Talking about the feelings that go with the transformation is what motivates people to take action. Get them to imagine what it would be like to feel healthier or less stressed. Show them that they can feel more confident in their parenting skills. That’s the stuff that motivates someone to make a change.

Do you need to start talking about transformation in your marketing? I can help with that. Book a call here and let’s have a chat.

Alternatively, if you’d like writing and marketing hints and tips straight to your inbox every month, sign up using the form below. I don’t do spam and you can unsubscribe whenever you like. You’ll also get a copy of my free guide with 5 easy content marketing tips to help your future customers find you online as a thanks from me!

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6 tips to make planning your Christmas marketing a breeze

Christmas marketing - the adventure begins!
Photo by Simon Migaj from Pexels

Your Christmas marketing could be all about gifts, but it can also give you the chance to show your customers what you’re about and to have some fun. You can find some ideas for things to talk about in your Christmas marketing here. When it comes to sharing them there’s more to it than social media…

Email your Christmas marketing

You might think that email marketing went out with the dinosaurs, but it’s alive and well, with 99% of email users checking their inbox every day and businesses in the UK reporting an income of £42 for every pound they spend on email marketing. The key is to be helpful, entertaining, or both. Give your subscribers easy-to-buy gift options, helpful tips, discounts or something that will cheer them up.

Gift guides

Gift guides are a brilliant marketing tool because you can use them as a lead magnet to encourage new sign-ups to your email list and send them out to your subscribers.

When you use them in your Christmas marketing you can split your products into different categories and highlight the best gift ideas. Write a short and catchy description of each product, put them into a PDF with a gorgeous image and you’re ready to go.

Put a gift page on your website

Adding a new page on your website might sound like a lot of work, but it really isn’t. It’s just another way of sharing the information you put into your gift guide. That way, if someone doesn’t follow you on social media but finds your website on Google, they can still buy from you. Just make it easy for them to search by category or price so visitors can find exactly what they want.

Social media posts that show behind the scenes

You can help your customers get to know you by showing them what’s happening behind the scenes. If you’re celebrating Christmas jumper day or are supporting a charity, let your audience know. Talk about what Christmas means to you or share a festive joke. You can build engagement by asking your customers to share a picture of their tree or what their favourite Christmas film is. You can get more ideas from this book.

Run a competition

I don’t mean something that everyone and their dog would enter, like ‘win a bottle of fizz’ (unless you’re a wine merchant, then it’s ideal). Offer something that your ideal customer would value. You can use it to attract new email subscribers or social media followers and it’ll help you to create lots of posts as you can talk about the prize itself, the build-up to the prize draw then go live to choose the winner.

Don’t forget about print

When you were a kid, did you ever go through the Argos catalogue circling the stuff you’d love to find in your Christmas stocking? Print works because it cuts through the social media noise. Your customers can keep a gift guide on the kitchen table or pin a leaflet to their noticeboard. You can hand them out at Christmas fairs or put them in the post.

Send your customers a Christmas card and you’ll give them warm and fuzzy feelings and remind them that you’re here when they need you.

Do you need some new ideas for your Christmas marketing? Would you rather just hand it over and get on with running your business? I can help with that. Book a call here and let’s have a chat. You can also get ideas for Christmas posts from 1st December to Christmas Eve by snaffling a copy of my book here.