Posted on Leave a comment

Do you need great ideas for your blog?

Ideas for your blog
Photo by Cottonbro from Pexels

One of the most common questions I hear when I suggest business owners start a blog is “but what will I write about?” Coming up with ideas for your blog (or any of your social media posts for that matter) can feel like a massive task at first. It’s also entirely possible that you think you’ve covered everything you can write about already. The truth is, there are ideas all around you – you just have to know where to find them. Here are 5 simple ways that you can find new ideas for your blog.

Keep it simple

I talk to a lot of business owners who don’t write about really obvious things in their blog. They think that because they think something’s boring and routine their customers will too. Truth is, your customers need you because they don’t know what you know. If your strength is making beautiful jewellery your weakness could be keeping your accounts in order. If you’re the accountant who can give them a simple way to keep everything organised, talk about it! It isn’t too obvious, it’s really helpful. A list of your FAQs = an instant list of blog topics.

How do you help?

You’re in business because you offer something people need, so if you want customers you need to tell them how you help them. What are the benefits of working with you? I talk about things like coming up with ideas, writing in a way your customers will understand and turning lacklustre words into something better. You can also think about all of the different things that people might be Googling that you can help with. Say you offer massage – there are loads of different ways that someone might benefit and you can write about them all.

Talk to people

Taking a genuine interest in your customers’ lives is just basic human decency. It also helps you to come up with ideas. I get a lot of ideas from conversations I have with other business owners. You discover what they’re struggling with and about the misconceptions they have about your industry. That doesn’t just come from business networking. Your customers could be the people you chat to on in the local shop (albeit through your mask just now). The key is to listen to what people need – then you can write about ways you can help.

Read other blogs

I’m not suggesting you steal other people’s work. Plagiarism is bad. However, reading other blogs and marketing content within your industry helps you to keep up to date. This can also sometimes apply to reading the news too. Writing a blog post about something that’s changing will be really useful to your customers. The obvious example at the moment is Covid-19. There is so much change going on my head’s spinning. If you can help your customers understand what’s happening in businesses like yours it helps us all deal with the stress that little bit better.

Use some tech

There are lots of techy ways that you can come up with ideas for your blog. I like Answer the Public, where you can type in a keyword and it gives you loads of different questions that people have asked around that word. There are also some great keyword research tools. My favourite is Neil Patel’s Ubersuggest. Buzzsumo is also a great tool if you want to find out what kind of content does well in your industry.

I hope that’s given you food for thought – if you want a whole heap of topic ideas for your blog that are ready to go, my new eBook is out now. It’s called ’50 blog post ideas for your business’ and does just what it says on the tin.

50 blog post ideas for your business

Further resources

For even more ways to come up with new ideas, this great post from Orbit Media is well worth a read.

Posted on Leave a comment

Are your future customers scared of you?

Are your customers scared of your business?

Does it ever feel as if some people might be a bit scared of your business? You might think of yourself as a perfectly pleasant person, not an ogre or a troll. Yet you haven’t had a steady stream of new customers beating a path to your door. Or maybe you’ve introduced an exciting new product or service and its fallen completely flat.

It’s not because you’re terrifying. (Probably – if you are actually really scary I can’t help you.) The truth is, people like to know what they’re getting into. Trying something new takes a bit of a leap of faith. If you want your customers to have confidence there are a few things you can do to help them.

Tell them about your business

If you have a business that might be considered ‘unusual’, this is for you. There are a whole load of businesses in the world that do exactly what they say on the tin. If you’re a hairdresser on the local high street, people will get it. But what if people wrinkle their noses and say ‘what’s that?’ when you tell them what you do? Your future customers might be doing the same. You could be the solution to a problem that’s really holding them back, but they’ll never find you if you don’t teach them how you can help.

It’s also possible that they’ve got completely the wrong idea about what you offer. They’ve read something somewhere that was completely inaccurate. It might have been sensationalised or just phrased in a way that made them think it wasn’t for them. Never be afraid to bust a few myths if you need to.

Do your customers know about your services?

Of course, there’s another possibility. Maybe you offer a range of services and most of them are perfectly ordinary. Like a beauty therapist offering facials and massage. Then you bring in something new, like Hopi ear candling. No-one books. You’ve told people you’re offering it, it’s there on the menu but no-one’s buying. That’s probably a sign that they don’t know what it is or why they need it.

Explaining the benefits of a product or service is a great idea no matter what you offer. Even if you think something is mainstream, there are bound to be people who’ve never heard of it. Or maybe they have heard of it but they’re not exactly sure why they’d want it. Saying things like ‘this is a great treatment for hayfever sufferers’ or ‘this will save you time doing x job’ demystifies your services and encourages people to try them out.

Cover the basics

Sometimes people worry about simple things. Signing up for a class or an appointment with a professional is a big commitment. You can’t just run out if you don’t like the look of it. (Well, you could, but you’d probably feel pretty silly.) People protect themselves by not making the booking in the first place.

The concerns your potential customers have will depend on what you offer. If they’re in a group setting they might wonder what the other people will be like. They might worry about what you’re like or whether they’ll be safe visiting you. Going to see a solicitor or financial adviser runs the risk that they’ll be blinded with science. Telling people what to expect gives them certainty and reassurance. It tells them that you’re friendly and will look after them. That could mean the difference between a new customer and one that never gets in touch.

If you need help speaking your customers’ language and demystifying your business, just get in touch. Or sign up to my mailing list for regular marketing and writing tips.

Posted on Leave a comment

Case study – We Are Bostin’s lockdown adaptation

We Are Bostin lockdown case study

We’ve all heard about businesses pivoting during the pandemic. Here’s one that did it in style. Lake Contracts provide high quality shop fitting services so when lockdown came their business went quiet. After all, who’s going to pay for shop fitting when all the pubs and most of the shops are shut?

They adapted with style, setting up a new business using their existing skills. We Are Bostin was created to provide new windows, doors and shop fronts to both residential and commercial customers. I don’t know about you, but our time at home has left me with a long list of home improvements. A new front door and some brand new windows are definitely on there somewhere!

The Challenge

Their web designer set to work and recommended that they add a blog to show their expertise. I’d got to know Andreea Lake, one of the management team, thanks to my networking habit and she got in touch. There was one big challenge – we only had three days to act before the web developer went on holiday for a month. Thankfully Andreea had loads of great ideas for the kind of posts they needed and their branding and customer knowledge was strong.

All of this meant that I was able to get to work quickly, turning the finished post around in just over 24 hours. (That’s officially a record for me – I’m pretty quick but it usually takes a smidgen longer than that.)

The result? One happy client with a gorgeous new blog. All that remains is to find out how many hits they get now the site is live. If you’d like to read the first two blogs and find out more about We Are Bostin’s services, here’s the link.

If you need high quality content on a schedule that works for you, or that helps you adapt now lockdown is starting to ease, get in touch. I write the words that speak your customers’ language.

Posted on Leave a comment

Why I’m not buying into hustle culture

Hustle culture causes stress
Photo from energepic.com via Pexels

I used to follow lots of business gurus who talked about ‘hustle’. They’d mention their families but the main thrust of their advice was that you needed to work, work then work some more until you’d ‘made it’. I never really saw much about what life would look like when you’d made it, or indeed whether there was an actual definition. The overall idea seemed to be that you shouldn’t take a holiday or even a day off until you’d got to the top. Hustle culture was everywhere. Even the people who had kids talked about the importance of balance but seemed to spend their evenings and weekends working. Of course, I don’t know what was happening behind the scenes. Everything I saw about these people was based on what they put on social media. All the same, it played on my mind. Did I really need to subscribe to hustle culture to have a successful business?

What’s my problem?

When I say I’m not buying into the hustle, that doesn’t mean I believe in slacking. Working hard is part of building a successful business. I think my issue is that hustle seems to go beyond that. It’s not just hard work. I’ve seen people talk about not sleeping or never taking a day off. As someone with two small children I know that not getting enough sleep is a form of slow torture. There’s no way I’m doing it voluntarily. There might be times that you need to work silly hours to get something done, but it’s not sustainable long term.

I knew that I needed to create my own definition of success and mark my own boundaries if I was going to get anywhere.

Defining success

I see a lot of people online talking about earning 6 or 7 figures. That might be meaningful to some, but not me. Not that I’m longing to live in a cave or anything. I’d just rather make enough to have a nice life, quality time with the family and a few decent holidays. If that means I don’t get to be a millionaire that’s OK.

When it comes to role models I take social media posts with a pinch of salt and talk to people I actually know. The main thing I discovered is that everyone has different boundaries. The important thing is to look at how you want to spend your time and how that translates to reaching your goals.

Accountability

I sometimes wonder whether ‘hustle’ is some people’s method of keeping themselves accountable. If you haven’t worked an 18 hour day you haven’t done enough. The truth is, you don’t have to hustle to set goals and get results. If I don’t take time off I get exhausted and make bad decisions. My holidays don’t just give me family time, they provide brain space too. Looking at the world from a different angle gives me new ideas for normal life.

I also have an amazing coaching group where we commit to take action and report back. That action can even include identifying times when we need to rest so we live to fight another day. That’s the kind of accountability that gets you where you need to go.

Why am I telling you this? Because I know that a lot of you struggle with it. My business isn’t just about writing. It’s about sharing the stories that mean something to you. If you need help speaking your customers’ language and finding the stories that are important to them, just get in touch.

Posted on Leave a comment

Ready to outsource? How you can find the right people

Outsource by finding the right people.

Making the decision to outsource some of your business tasks is one thing. Finding someone you’d actually trust to do the work is quite another. If you’re looking for a full time employee you might be better off hiring someone to find suitable candidates. However, more and more businesses don’t want the hassle. It may even be that you only need someone for a couple of hours a week, or to work short term on a specific project. A freelancer with other clients is the ideal solution. But how do you find the right one?

Sole trader v Agency

Agencies or larger businesses are ideal if you’ve got a specific project or need help with a range of different things. There are agencies of all sizes, including some that are run by sole traders. The difference between an agency and one sole trader is that the agency will have built a team of people who can cover a range of different things and will manage them all for you.

Sole traders are great if you don’t need to outsource to lots of different people. For example, you might already have a designer who’s created your new website, but you need someone to write the copy. Managing two freelancers is relatively easy – it gets trickier if you need five or six different specialities.

Getting recommendations

When it comes to finding the right person, getting a recommendation from someone you trust is by far the best option.  You can get a personal recommendation based on their own experience so you can outsource with confidence. Of course, it’s worth bearing in mind that their needs might not be exactly the same as yours and their approach to work may be completely different.

Networking events have been invaluable for me in finding people to work with. My main memberships focus on relationship building so I’ve got to know a range of people and discovered who I get on with. Then when I need a particular service I’ve often already got someone in mind.

Personality is key

Whilst access to specialist skills is one of the main benefits of working with a freelancer, you’ll still need to consider whether their personality fits with yours. This not only makes the working relationship easier, it will get you better results. No matter what work you’re planning to outsource, communication is the key to getting it done well.

I’ve met and worked with all kinds of different business owners, but they all have one thing in common. I’ve found it easy to build a rapport with them. When I’m choosing service providers for my own business the only difference between two equally qualified people has often been that I like one better than the other.

Selection

Of course, there’s more to it than personality. It’s important to be upfront about what your budget is when you’re talking to people. This enables them to tell you whether you need more funds, to adjust your expectations. They might also be able to recommend someone else. It’s a waste of everyone’s time if a freelancer takes the time to prepare a quote only for you to find it’s double what you can afford.

Also, think about whether their working style is a good fit. You may simply need someone who gives you regular updates or uses resources that allow you to check progress. If you’re looking for coaching I’d also recommend looking at their whole approach. Some coaches help you to become more personally effective, others look at your whole business and deliver strategic operations to achieve growth. Which kind do you need?

If you’re ready to outsource your copywriting, get in touch and let’s have a chat. If you’re looking for a DIY approach, visit my online shop for resources that will help or sign up to my mailing list for monthly hints and tips as well as a copy of my free guide ‘Stop hiding your business! 5 ways to be seen online’ as a thank you.

Posted on Leave a comment

Why you need to outsource your blog

Is this your idea of fun? Why you need to outsource your blog.
Is this your idea of fun?
Image from Pixabay

It’s one of the most common misconceptions about blogging. “Shouldn’t I be writing that myself?” Well, if you’re writing as an individual about your personal life, yes. Otherwise, for most people, no. There are a couple of reasons why writing your own business blog is a good idea (I’ll come to those) but a few others which mean it’s a better idea to outsource. Here goes…

When writing it yourself is a great idea

If you’re writing a personal blog, it should be, well, personal. That probably also applies to influencer type bloggers too. However, if you’re writing a blog for your business it’s not necessarily about you. You’ll be talking about your business but focusing on what your customer needs or wants. However, when you first start out you’ll spend some time finding your way. There’ll be trial and error while you work out what people like and how you want to sound. You might even be working out where blogging fits in your marketing. If this describes you, keep writing. (If you’re struggling to get going because you need ideas, this book is for you.) If you eventually hand your blog over to a writer it’s much better for everyone if you have a clear style that your writer can adopt.

Help with talking to your customers

There will always be trial and error when it comes to blogging, but what if you’ve been trying for ages and getting mostly error? You know exactly what you want to say but it just doesn’t come out right. When you outsource and a writer can take random ideas from your head and turn them into sentences that sound like you (this is where ghost writing gets a bit spooky). The other benefit is that a writer or marketing expert isn’t part of your business. You might see something as boring and routine when it’s exactly what your customer needs to hear about. Sometimes it’s as simple as asking you to explain what’s in it for your customer or helping you to spot the things they don’t understand.

What’s your time worth?

Blogs are slippery little beasts because you never know who is watching. I’ve had new customers tell me that they love my blog but they’ve never visibly engaged with it. I’m telling you this because I know how disheartening it is to slave over a blog and get tumbleweed. It’s even worse if you’ve spent time on it that you could have spent having fun or doing something more productive. The truth is, if your analytics tell you that people are reading, it’s probably working. It builds your profile and it’s hard to put a figure on that. I pay a cleaner because I don’t want to spend my day off cleaning. If you resent the time you’re spending writing get it off your plate and go and play with your kids instead.

How much do you love writing?

If the days, hours or minutes you spend writing content for your business are an absolute joy, keep going. The more you do it, the better you get. If the time came when writing was competing with other things that are important to you, you might have to decide to let it go. If, on the other hand, you sit down to write with a sigh because you hate it, then stop. I know you might have to get some income into your business before you can do that, but you could make it something to aim for. Goals don’t just have to be about income. It could be ‘I want to earn enough to outsource my blog/pay someone to do my filing/ [insert your least favourite task here]’.

Are you ready to outsource your blog? Drop me an email and let’s have a chat (and if you just want to ask me how much it would cost so you can put a figure on your goal, that’s fine too).

50 blog post ideas for your business (if you're not ready to outsource)
Posted on Leave a comment

Are we really pivoting?

Are we pivoting? White arrow on purple background.
Photo by Nick Fewings on Unsplash

I know, I know, I’m sorry – I’m sorry if you’ve heard the word ‘pivot’ far too many times in the last couple of months. I’m definitely tired of it (along with ‘unprecedented’) but if I’m going to face the thing I have to use the word. So. Are you pivoting? I keep getting it mixed up with pirouetting. That may actually be a better choice. If you feel as if you haven’t stopped spinning you’re not alone.

Pivoting has become a key term because a lot of us have had to consider it. Whole industries have come to a standstill overnight. Some are eligible for Government support but others aren’t. We’ve all got bills to pay and mouths to feed. I started pondering the actions I’ve taken since lockdown and what I’ve seen other businesses do. What’s been happening for you?

Are we pivoting or just readjusting?

To a word geek like me, pivoting means turning in a completely new direction. This has clearly been necessary for a lot of people. I’ve seen friends whose work has disappeared overnight apply for all kinds of jobs. Delivery drivers and grocery shop workers are in higher demand than ever before.

For the rest of us, it’s possible that we’ve just changed the way we do things. Your business might be able to continue online rather than in person. I’ve done online networking and a friend’s yoga class is now taking place over Zoom. My eight year old’s guitar lesson and football sessions have gone virtual as well. Virtual football coaching with a kid hurtling around the garden is quite an experience! The great thing is, we’re able to continue even if some bits have changed.

Getting creative

For some of us, adapting has meant getting creative. Pubs have started offering takeaways – I’ve even had a socially distanced gin delivery! My personal favourite was the lady who is painting rainbows on people’s windows. She’d normally be creating beautiful hand painted signs and chalkboards for shops and events, now she’s cheering people up at home.

My business has always been online, so it’s mostly business as usual. (Apart from the fact that I’m currently home schooling two under 10s.) The trouble is, some of the businesses I work with are struggling. It’s made me look at creating new products that will help without breaking the bank. What’s more, they’ll still be there when we go back to whatever the new normal turns out to be.

Is this a pivot?

Even though I’m creating new things and have adjusted my working week to fit around the kids, I’m not actually pivoting. I’m doing the same thing I was doing before, writing words and trying to help other business owners. All the same, things have changed. It’s not that long ago that I swore blind I was never going to create any kind of digital product. It all seemed like far too much work. Creating something I could sell wasn’t too much of a stretch. I just had to get over my horror of generic content by creating something semi-generic.

The real challenge was the techy bit. How on earth was I going to set up an online shop that would actually take money without me being involved? Well, I’ve done it. Turns out that the people who make shop software want small businesses to be able to use it so they make it easy. I know, who would have thought it?

Are you pivoting or just adjusting? Whatever your experience I’d love to hear about it so please share in the comments.

Further reading

This is my third dispatch from the realms of self-isolation. Here’s the first. And the second.

Also, if you’re in the Nottinghamshire/Lincolnshire area and would like your windows painted with rainbows here’s the lady to talk to.

If you’re looking for a shot in the arm for your business marketing, sign up to my email list for blogging and content tips straight to your inbox. You’ll also receive a free copy of my guide ‘Stop hiding your business’ as a thank you.



Posted on Leave a comment

My isolation silver linings

Isolation silver linings and smiles.

I’m delighted to have been challenged by the fabulous Steve at https://thediaryofdad.com/ to write about the positives that have come out of isolation. I have to confess, when all of this started I was panicking. As a business owner, the possibility of not being able to work for an extended period was scary. At least I don’t have employees to worry about. I’d convinced myself that I couldn’t possibly get anything done with the kids at home. Thankfully, there have been plenty of positives. Here are just a few.

I have an amazing business community

I’m used to spending time on my own, working at home while my sons are at school. I’m also an introvert so I thought that the hardest thing about isolation would actually be having the entire family under one roof, all of the time. It actually turns out that I miss talking to other adults, whether it’s at networking events or the school gate.

Thankfully, I’m part of an awesome small business community that quickly mobilised to take events online. It’s not quite the same as hugging your friends in person, but it’s great to keep in touch. Whilst social media isn’t always good for my mental health just now, spending time in the right places has been a real bonus.

Flexibility is key

One of our biggest isolation challenges has been the change in routine. It’s also created one of the biggest positives. My kids love routine, so we’ve created our own. School have sent suggested activities home but it’s up to us how we structure them. We’ve also introduced stuff that they wouldn’t learn at school, like how to do their own laundry, as well as new takes on fun activities. Who knew you could get IT, music appreciation and cookery into organising a kitchen disco?

I’m also thankful that we’ve created a balance when it comes to working at home. My husband and I are both self-employed, but while his workload is steady, mine fluctuates. With good communication and flexibility we’ve been able to settle into a pattern that works for both of us.

Work is still happening in isolation

The fact that my business is already online so can mostly carry on going (kids permitting) was a real silver lining. However, I had no idea whether my clients had any money to spend. Thankfully, some of them do. Some are using the enforced down time to get on with projects that they hadn’t had time for before. Others just need some help communicating with their customers without sounding like they’re trying to profit from a crisis.

The thing is, we’re all just trying to get through this as best we can. It’s been really heartening to see how many people are supporting their community, including other small business, when times are tough.

My kids are mostly great

There are days when I can’t face another conversation about Pokémon. Or Minecraft. But mostly I’m really glad that we’ve got the time to listen. I feel as if I’ve got to know them better. It’s also been great to discover that they’re actually pretty resilient. My youngest turned six in isolation. The fact that this year’s party was a cake and the extended family on FaceTime didn’t faze him at all.

I always knew I was pretty patient, but it goes further than I ever imagined. It has to when your children’s insecurity about the situation comes out two hours after bedtime when you just want to flop in front of the TV. Being able to take the time to administer hugs when they’re needed has been the biggest silver lining of all.

Thanks to Steve for the nomination. I’m nominating Rona Myatt to pick up the baton and talk about her isolation silver linings.

If you’d like to learn more about what I do (when I have time to do some work) or ways to improve your business marketing, you can sign up to my mailing list by completing the form below.

Posted on Leave a comment

Content marketing: what are you posting?

Content marketing

Content marketing can get overwhelming at the best of times. Even when you’ve got a clear idea of who your customer is and what kind of content they’ll like, there are still lots of decisions to be made. Your marketing could be a full time job, but you haven’t got time for that (even I haven’t). I’m a big believer in repurposing the content you’ve already created. It’s a bit like recycling except it won’t have any significant impact on climate change. Here’s how I approach getting as much use out of my content as I can.

Write a blog

Writing a blog can seem like a massive effort, particularly when you’re struggling with it. If you’ve ever sat down and tried to write a blog only to end up with something you’re not happy with, you’re not alone. However, it is worth persevering. (Or getting someone like me to write one for you.)

A blog is a big, chunky piece of content in comparison to virtually anything else you’ll create. You can take the topics you’ve chosen and use them to inspire other posts. You can even lift phrases straight out of your blog and use them on social media.

Sharing tips

One of the best things you can do in your blog is to share tips and advice with your audience. These will vary depending on what you’re talking about. For example, I write about reasons why you might want to blog and what the benefits are. I’ll also talk about ways to get started or come up with topics.

If you’ve written a blog with multiple tips, separate them and create images with one tip on each. You can share these on multiple platforms so they go further. You can also create videos – and no, you don’t have to be in them if you don’t want to! Facebook lives tend to get better reach than other types of video so I’d recommend doing some if you can. However, you don’t have to go face to face with the camera. You could just show your hands demonstrating a tip or use computer screen capture. I also create tip videos using images with overlaid text.

Motivational content

Unless you’re in the habit of writing motivational quotes or meme-worthy copy in your blog, this one will involve going off on a bit of a tangent. Take your blog topic and use it to search for related quotes. You don’t necessarily have to stick exactly to the topic if you find something that will resonate with your audience. For instance, I wrote a blog about finding time to blog and one of the quotes I found was this:

Not directly relevant to the topic, but certainly something that would get lots of us nodding our heads. You can use the same approach with memes, particularly if you search on Pinterest. I post a fair bit of stuff that isn’t directly related to writing but which I know my audience will enjoy. However, I often find this type of content when I’m just doing my own social media scrolling so don’t worry if the repurposing/search approach doesn’t work well for you here.

There’s also a different kind of motivation you can offer. Helping your audience to gain expertise (or realise that they know more than they thought) is really worthwhile. You can do this by sharing useful resources or by asking questions about their experiences. This helps them to share their knowledge and also helps you get to know them better.

Further resources

If you’d like some hints and tips on writing your blog, start here.

My favourite video capture tools:

Screencast-o-matic for screen capture videos.

Ripl to animate your images with overlaid text.

Posted on Leave a comment

Is your blog too serious?

Is your blog too serious?
Does your blog need to smile more?

When you first write a blog for your business it can be hard to get the tone right. Too serious and your potential customers will stop reading (unless it’s so dry you’ve actually caused them to nod off mid-sentence). On the other hand, if it’s completely off the wall you run the risk of looking unprofessional. So what do you do? Here are a few ideas from me.

What’s your personality?

I feel as if most of the blogs I’ve written start with knowing your customer. While this is still true, when you’re writing a blog you need to show your personality. The subjects that you talk about need to be ones that are important to your customers. That way you share your expertise and show them that you can help. But what if there are hundreds of other businesses sharing the same sort of content?

If you offer a service that needs to be delivered in person you’ll be competing with other businesses in your area. Go online and the pool is even bigger. Skills, experience and price are important but your customers will often choose to work with you because they like you. You don’t have to pretend to be something you’re not. I know two fantastic marketing experts. One is in your face and bold, the other is calm and quiet. They both get results and their clients love them. You can do the same.

How do you talk to your customers?

If you’re wondering how you get your personality into your blog while still sounding professional, the answer is pretty simple. Think about how you talk to your clients face to face. When it comes to marketing, consistency is key. You build trust by sharing your knowledge and showing your customers how it helps them, but that’s not all. When you write a blog you’re giving them insight into your personality and what you stand for. If the way you come across is at odds with how you are in real life, the trust will be lost.

In practice, this means developing an awareness of the way you naturally speak to your customers. It’s also worth thinking about how you present yourself in other ways. If you’ve blogged about your green business credentials it’s not going to go over too well if your client arrives at your office to find you dressed head to toe in endangered animal skin. OK, I’m exaggerating, but you get the idea.

Blog in your voice

Most of us shift quite naturally between the tone of voice we use with business contacts and the way we speak to our friends. You might not even notice the shift. If you’ve found yourself wondering how you actually sound, start with your emails. They’ll give you a flavour of the way you communicate in writing in a business context. I often suggest recording yourself talking about your business when you’re trying to blog. This can be problematic as voice to text generally needs quite a bit of editing. Plus, if you’re talking to clients they might not want you to record them.

The best emails to look at are ones that you’ve written to people you’ve worked with for a while as you’ve already built a rapport. The way you write to them is likely to be on the informal end of the spectrum, while still being professional. When you write your blog in the same style you’ll give potential customers an insight into the kind of relationship you could ultimately develop.

If you’d like to start writing blogs that sound like you, I can help. Email me at info@kirstyfrancewrites.co.uk to find out how you can outsource your blog writing or get training that helps you to write your own.

Otherwise, sign up to my mailing list for monthly hints and tips on blogging and lots of other useful marketing stuff.